HP 2000i HP StorageWorks 2000i G2 Modular Smart Array user guide (481598-002, - Page 13

Rack stability, HP technical support, Customer self repair, Product warranties, Subscription service - storageworks firmware

Page 13 highlights

Rack stability WARNING! To reduce the risk of personal injury or damage to equipment: • Extend leveling jacks to the floor. • Ensure that the full weight of the rack rests on the leveling jacks. • Install stabilizing feet on the rack. • In multiple-rack installations, secure racks together. • Extend only one rack component at a time. Racks may become unstable if more than one component is extended. HP technical support Telephone numbers for worldwide technical support are listed on the HP support web site: http://www.hp.com/support/. Collect the following information before calling: • Technical support registration number (if applicable) • Product serial numbers • Product model names and numbers • Applicable error messages • Operating system type and revision level • Detailed, specific questions For continuous quality improvement, calls may be recorded or monitored. Customer self repair HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR part needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair can be accomplished by CSR. For more information about CSR, contact your local service provider. For North America, see the CSR website: http://www.hp.com/go/selfrepair Product warranties For information about HP StorageWorks product warranties, see the warranty information website: http://www.hp.com/go/storagewarranty Subscription service HP strongly recommends that customers sign up online using the Subscriber's choice web site: http://www.hp.com/go/e-updates. • Subscribing to this service provides you with e-mail updates on the latest product enhancements, newest versions of drivers, and firmware documentation updates as well as instant access to numerous other product resources. • After signing up, you can quickly locate your products by selecting Business support and then Storage under Product Category. HP web sites For other product information, see the following HP web sites: • http://www.hp.com HP StorageWorks 2000i G2 Modular Smart Array User Guide 13

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HP StorageWorks 2000i G2 Modular Smart Array User Guide
13
Rack stability
WARNING!
To reduce the risk of personal injury or damage to equipment:
Extend leveling jacks to the floor.
Ensure that the full weight of the rack rests on the leveling jacks.
Install stabilizing feet on the rack.
In multiple-rack installations, secure racks together.
Extend only one rack component at a time. Racks may become unstable if more than one component is
extended.
HP technical support
Telephone numbers for worldwide technical support are listed on the HP support web site:
.
Collect the following information before calling:
Technical support registration number (if applicable)
Product serial numbers
Product model names and numbers
Applicable error messages
Operating system type and revision level
Detailed, specific questions
For continuous quality improvement, calls may be recorded or monitored.
Customer self repair
HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR part
needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some parts
do not qualify for CSR. Your HP-authorized service provider will determine whether a repair can be
accomplished by CSR.
For more information about CSR, contact your local service provider. For North America, see the CSR
website:
Product warranties
For information about HP StorageWorks product warranties, see the warranty information website:
Subscription service
HP strongly recommends that customers sign up online using the Subscriber's choice web site:
.
Subscribing to this service provides you with e-mail updates on the latest product enhancements, newest
versions of drivers, and firmware documentation updates as well as instant access to numerous other
product resources.
After signing up, you can quickly locate your products by selecting
Business support
and then
Storage
under Product Category.
HP web sites
For other product information, see the following HP web sites: