HP 3015 HP Printers - Supported Citrix Presentation Server environments - Page 23

in the GUID hive.

Newer version of the print driver, such as version 61.081.xxx.xx or the latest HP

Universal Print Driver, has a fix for this issue.

Memory leaks and memory corruption causing possible spooler crash,

spooler hang, failed autocreation, failed autocreated printer cleanup,

and server performance degradation

hpbmini.dll issue

This issue occurs with 60.x.x.x and 4.x.x.x. print drivers containing hpbmini.dll version 1.0.0.18 or

older. Version 1.0.0.19 and newer has the fix. The memory leaks and memory corruption possible

with the 1.0.0.18 (or older) dll will not cause a spooler crash, but can degrade performance of the

server.

Version 4.x.x.x print drivers have an issue unloading hpbmini.dll which will likely cause a spooler

crash when the server has a heavy load of connected users.

hpcdmc32.dll issue

This issue occurs with 60.x.x.x and 4.x.x.x print drivers containing hpcdmc32.dll version 1.0.2.30 or

older. Version 1.0.2.31 and newer has the fix. The most recent version of hpcdmc32.dll is 1.0.2.35.

The memory leaks possible with the 1.0.2.30 (or older) dll will not cause a spooler crash but may

cause performance degradation.

Other symptoms caused by the above components include failed autocreation of printers and

autocreated client printers not deleted when users log off.

Solution

To determine if these are issues affecting a server and for a workaround, rename hpbmini.dll and

hpcdmc32.dll in the windows\system32\spool\drivers\w32sx86\3 directory and remove

hpbmini.dll from DependentFiles registry entry in

HKLM\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-

3\<driver> hive.

For HP print drivers version 4.x.x.x, it is strongly recommended to upgrade to the 60.x.x.x or 61.x.x.x

driver versions available on hp.com. If one is not available, then use the HP Universal Print Driver. For

existing 60.x.x.x drivers with these suspected issues it is strongly recommended to upgrade to the

latest driver available on hp.com

Autocreation of HP printer fails with Citrix

This issue occurs when an HP PCL driver (version 4.3.x.x to 4.20.x.x.) is installed on the server.

When Citrix autocreates using an older HP driver, the process halts and any remaining printers fail to

autocreate. To resolve this situation, update the HP driver on the server to the version listed in the

tables above.

Client driver settings lost during autocreation

This is a limitation of Citrix MetaFrame 3.0 and older versions. Driver settings, such as tray

configuration, duplexer, printer memory, and quick sets are not read at autocreation. Paper size and

orientation are the only client settings that are read during autocreation. The remaining settings are

determined by the default settings of the driver installed on the server.

Citrix has provided this functionality in Presentation Server 4.0. The server must be 4.0 and the client

must be a 32-bit Windows client with at least ICA version 9.0.

If Feature Release 1/Service Pack 1 or later is installed on a MetaFrame XP Server, go to the

properties of the autocreated printer and configure the driver for features manually, then set the tray

23

Section	Page
Executive summary	2
What’s new	2
Versions of Terminal Server and Citrix supported by HP	2
Testing performed by HP	3
HP LaserJet printers and supported driver versions	4
HP Color printers with Edgeline Technology and supported driver versions	12
Using the HP Universal Print Driver version 4.7 for Windows in Citrix environments	12
The difference between the Citrix and HP UPDs	13
Known limitation of the UPD when used for autocreated printers or redirected printers with client printers that are directly attached	13
Client printer settings not reflected in autocreated printers	13
Business Inkjet printers and supported driver versions	14
HP Deskjet printers and supported driver versions	15
LIDIL HP Deskjet printers	18
Using HP ink-based All-in-One and Photosmart printers	19
HP Designjets and supported driver versions	22
Autocreation performance in Citrix	22
HKCU\\Software\\Hewlett-Packard registry hive increases in size in Citrix	22
Memory leaks and memory corruption causing possible spooler crash, spooler hang, failed autocreation, failed autocreated printer cleanup, and server performance degradation	23
Autocreation of HP printer fails with Citrix	23
Client driver settings lost during autocreation	23
Inability to print with certain HP drivers in Citrix MetaFrame 1.8 SP3 or earlier	24
HP Deskjet printer drivers will not load under non-administrator privileges	24
HP printer with DOT4 port on client does not create a redirected printer in Terminal Server	24
Network print servers	27
Description	27
Test methodology	27
Known issues with network print server and HP printers and drivers	27
Printer policies	27
Description	27
Test methodology	28
Known issues with printer management properties and HP printers and drivers	28
Session printers	28
Description	28
Test methodology	28
Known issues with autocreation printers and HP printers and drivers	29
Client printer properties	29
Description	29
Test methodology	29
Known issues with client printer properties and HP printers and drivers	30
Universal printer	30
Description	30
Test methodology	30
Known issues with printer management properties and printers and drivers	31
Autocreated client printers	31
Description	31
Test methodology	31
Known issues with client printer performance and HP printers and drivers	32
Printer driver compatibility	32
Description	32
Test methodology	32
Known issues with printer driver compatibility and HP printers and drivers	33
Client printer driver mapping	33
Description	33
Test methodology	33
Known issues with client printer driver mapping and HP printers and drivers	34
Printer driver replication	34
Description	34
Test methodology	34
Known issues with printer driver replication and HP printers and drivers	35
TWAIN Redirection	36
Description	36
Test methodology	36

HP 3015 HP Printers - Supported Citrix Presentation Server environments - Page 23

Memory leaks and memory corruption causing possible spooler crash, spooler hang, failed autocreation - manual

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