HP 330834-B21 HP StorageWorks Ultrium Tape Drive External Model Getting Starte - Page 41

Using the LEDs for troubleshooting If you cannot resolve a problem, contact customer service at www.hp.com/support. Use the following table to interpret the front panel LED sequences and the appropriate action to take, if any. LED Sequence Cause Action required All LEDs OFF. Make sure the drive is switched on. The power on/off Drive may not have switch incorporates a green LED. power, may be faulty or If this is not on, check the power cable connection may have been power and replace the cable if necessary. You can use the cycled or reset during a power cable from your monitor or another device to firmware upgrade. check that the connection is working. If the power supply is present and all LEDs remain off, press emergency reset (see page 42) or power cycle the drive. If it still fails, call for service. Ready and Clean OFF. Power cycle or reset the drive (see page 42). Drive Error and Tape Error If the error condition reappears, call for service. FLASHING. The drive has failed to execute power-on self test (POST). Ready is ON. The drive is ready for operation. None. This is normal. Ready is FLASHING. None. The drive is carrying out If the drive is upgrading firmware, do not reset or a normal activity (read, power cycle it. write). Ready is FLASHING- The drive is in OBDR mode. steady ON-FLASHING See "Running HP OBDR" on page 28 for further then details. 39