HP 3550 HP Color LaserJet 3550 and 3700 series - User Guide - Page 187
Transparencies or glossy paper will not feed, Envelopes jam or will not feed in the printer - color laserjet printer driver
UPC - 829160410128
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ENWW Paper handling problems (continued) Transparencies or glossy paper will not feed Cause Solution Unsupported transparencies may have been loaded. Use transparencies designed for HP Color LaserJet printers. The correct paper type is not specified in the software or printer driver. Verify that the correct paper type is selected in the software or printer driver. The tray is overfilled. Remove excess paper from the tray. Make sure the paper does not exceed the maximum stack height indicator mark in Trays 2 or 3. Do not exceed the maximum stack height for Tray 1. Paper in another tray is the same size as the transparencies, and the printer is defaulting to the other tray. Make sure that the tray containing the transparencies or glossy paper is selected in the software application or printer driver. Use the printer control panel to configure the tray to the paper type loaded. The tray containing the transparencies or glossy paper is not configured correctly for type. Make sure that the tray containing the transparencies or glossy paper is selected in the software application or printer driver. Use the printer control panel to configure the tray to the paper type loaded. See Configuring trays. Envelopes jam or will not feed in the printer Cause Envelopes are loaded in an unsupported tray. Only Tray 1 can feed envelopes. Envelopes are curled or damaged. Envelopes are sealing because the moisture content is too high. Envelope orientation is incorrect. This printer does not support the envelopes being used. Tray 1 is configured for a size other than envelopes. Solution Load envelopes into Tray 1. Try using different envelopes. Store envelopes in a controlled environment. See Envelopes for more information. Try using different envelopes. Store envelopes in a controlled environment. Verify that the envelope is loaded correctly. See Configuring trays. See Supported paper weights and sizes or the HP LaserJet Printer Family Print Media Specification Guide. Configure Tray 1 size for envelopes. Output is curled or wrinkled Cause Paper does not meet the specifications for this printer. Solution Use only paper that meets the HP paper specifications for this printer. See Supported paper weights and sizes. Paper handling problems 175