HP 3600 HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide - Page 180
The printer driver does not automatically set up your selected printer in the Print Center or Printer Setup Utility. - printer driver download
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The printer name, IP address, or Rendezvous host name does not appear in the printer list in the Print Center or Printer Setup Utility. Cause Solution The wrong printer name, IP address, or Rendezvous host name is being used. Print a configuration page. Verify that the printer name, IP address, or Rendezvous host name on the configuration page matches the printer name, IP address, or Rendezvous host name in the Print Center or Printer Setup Utility. The interface cable might be defective or of poor quality. Replace the interface cable with a high-quality cable. The printer driver does not automatically set up your selected printer in the Print Center or Printer Setup Utility. Cause Solution The printer might not be ready. Make sure that the cables are connected correctly, the printer is on, and the ready light is on. If you are connecting through a USB or Ethernet hub, try connecting directly to the computer or use a different port. The printer software might not have been installed or was installed incorrectly. Make sure that the printer PPD file is in the following hard-drive folder: Library/Printers/PPDs/Contents/Resources/ .lproj, where is the two-letter language code for the language that you are using. If necessary, reinstall the software. See the getting started guide for instructions. The PPD file is corrupt. The interface cable might be defective or of poor quality. Delete the PPD file from the following hard-drive folder: Library/ Printers/PPDs/Contents/Resources/.lproj, where is the two-letter language code for the language that you are using. Reinstall the software. See the getting started guide for instructions. Replace the interface cable with a high-quality cable. A print job was not sent to the printer that you wanted. Cause Solution The print queue might be stopped. The wrong printer name, IP address, or Rendezvous host name is being used. Restart the print queue. Open print monitor and select Start Jobs. Print a configuration page. Verify that the printer name, IP address, or Rendezvous host name on the configuration page matches the printer name, IP address, or Rendezvous host name in the Print Center or Printer Setup Utility. An EPS file prints with incorrect fonts. Cause This problem occurs with some programs. Solution ● Try downloading the fonts that are contained in the EPS file to the printer before printing. ● Send the file in ASCII format instead of binary encoding. 166 Chapter 8 Problem solving ENWW