HP 4050 HP Fast InfraRed Receiver for HP LaserJet Printers and HP Mopiers - Us - Page 19

Troubleshooting If you have a problem while operating the HP Fast InfraRed Receiver, follow these steps: 1 Verify in your computer user's guide that your equipment is compatible with the HP Fast InfraRed Receiver, fulfills system requirements, and you have performed the correct hardware and software installation procedures. 2 See the Troubleshooting Chart on page 14 to check if a solution to your problem is provided. 3 If you still have a problem, or think you may have a defective HP Fast InfraRed Receiver, consult the support section of your user's guide. Please have the following information available before you call: z Description of the problem z Version of Windows or Mac OS you are using z Type of portable IRDA-compliant device you are using z HP Fast InfraRed Receiver serial number and product number EN HP Fast InfraRed Receiver 13