HP 4500 HP Color LaserJet 4500, 4500 N, 4500 DN Printer - Toner Cartridge Trou - Page 1

Toner Cartridge Trouble Shooting Guide For instructions on installing toner cartridges in your CLJ 4500 printer, please refer to: • the CLJ 4500 Getting Started Guide booklet that ships with your printer • the CLJ 4500 Getting Started Guide PDF file on the web: http://www.hp.com/go/laserjet_software • the CLJ 4500 User Guide PDF file on the software CDROM that ships with your printer Use this trouble shooting guide only if you encounter difficulties installing toner cartridges. Top view of printer with the top door open Magenta toner cartridge Carousel flap for magenta cartridge 1. Match the correct color of toner to the correct position in the carousel Each toner cartridge fits in a specific slot in the printer toner carousel. Make sure the color of the toner label matches the color of the label on the carousel flap. Forcing a toner cartridge into the wrong slot can result in a jammed or broken cartridge. Toner cartridge shutter closed Toner cartridge shutter open A 2. Make sure the toner cartridge shutter is closed On the front of each toner cartridge is a shutter or curved door that must remain closed to successfully insert the cartridge into the carousel. If you have difficulty inserting a cartridge, make sure the shutter is snapped closed, hold it closed with your thumb then insert the cartridge. • Double-check the shutter: if you still can't install a cartridge, try rocking or rotating the square tab A on the right side of the shutter. If the tab moves at all, close the shutter completely.