HP 635 HP Limited Warranty and Techincal Support - 3-year - North America - Page 9

respect to software distributed by HP under the HP brand name are set forth in the applicable end-user license or program license agreement. Non-HP hardware and software products are provided "AS IS." However, non-HP manufacturers, suppliers, or publishers may provide their own warranties directly to you. Software Technical Support Software technical support is defined as assistance with questions and issues about the software that was either preinstalled by HP on the HP branded product or that was included with the HP branded product at the time of your purchase or lease of the product. Technical support for software is available for the first ninety (90) days from date of product purchase or lease. Your dated sales or delivery receipt, showing the date of purchase or lease of the product, is your proof of the purchase or lease date. You may be required to provide proof of purchase or lease as a condition of receiving software technical support. After the first ninety (90) days, technical support for software that was either preinstalled by HP on the HP branded product or included with the HP branded product at the time of your purchase or lease of the product is available for a fee. Contacting HP You can obtain warranty service and technical support by contacting HP at http://www.hp.com/support. Be sure to have the following information available before you contact HP: „ Product number, serial number, model name, and model number „ Applicable error messages „ Add-on options „ Name of the operating system running on your computer „ Names of the third-party hardware or software running on your computer „ Detailed questions „ Detailed information on the cause and extent of the product malfunction and/or accidental damage from handling. We have a variety of services available online to help you find answers to your questions and resolve problems-24 hours a day, 7 days a week. 5 Notebook Documentation Team Saved date: 9/3/2006 09:29:12 Part Number: 413886-001 Title: Notebook Products Subject: Commercial-SMB Limited Warranty and Technical Support