HP 6540 HP Deskjet 6500 Printer series - (Macintosh OS X) User's Guide - Page 133

HP Deskjet 6500 series printers User's Guide • Reduce the number of sheets in the paper tray. • Remove the paper from the tray, then reload the paper. • Use a different type of paper. Printer ejects the paper If the printer ejects the paper, try one of the following solutions: • Move the printer away from direct sunlight. The printer may have been placed in direct sunlight, which can affect the Automatic Paper-Type Sensor. • Select a paper type other than Automatic. • If you are performing a color calibration, install both the tri-color and photo print cartridges. • If you are printing a borderless document and the Resume light and Print Cartridge Status light are flashing, follow the borderless printing guidelines. Other paper problems • For information about clearing a paper jam, see the paper jam page. • If an out-of-paper message appears, see the error messages page. 15.4 Print quality is poor For help with photo print quality, see the photo troubleshooting page. Streaks and missing lines If your printed pages are missing lines or dots, or if streaks appear, the print cartridges might be low on ink or might need to be cleaned. Print is faded 1. Verify that neither of the print cartridges is low on ink. If a print cartridge is low on ink, consider replacing the print cartridge when the print quality lessens. If the print cartridge is not low on ink, clean the print cartridge. 2. Verify that a black print cartridge is installed. If the black text and images on your printouts are faded, you might be printing with only the tri-color print cartridge. Insert a black print cartridge, in addition to the tri-color print cartridge, for optimal black print quality. 3. Verify that the protective piece of plastic tape has been removed from the print cartridges. 133