HP 6720t Getting Started Guide - Windows XP - Page 54
the computer.
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Troubleshooting ■ Serial number (s/n) listed on the service tag. The service tag label is on the bottom of the computer. ■ Date the computer was purchased. ■ Conditions under which the problem occurred. ■ Error messages that have been displayed. ■ The manufacturer and model of the printer or other accessories connected to the computer. ■ Operating system version number and registration number. On some models, the registration number may be identified in the Operating System table as the Product Id. 50 Getting Started
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50
Getting Started
Troubleshooting
■
Serial number (s/n) listed on the service tag.
The service tag label is on the bottom of the computer.
■
Date the computer was purchased.
■
Conditions under which the problem occurred.
■
Error messages that have been displayed.
■
The manufacturer and model of the printer or other accessories connected to
the computer.
■
Operating system version number and registration number.
On some models, the registration number may be identified in the Operating
System table as the Product Id.