HP 6735s HP Compaq 6730s and 6735s Notebook PC - Maintenance and Service Guide - Page 25

Illustrated parts catalog, Service tag - problems

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3 Illustrated parts catalog Service tag The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems. The service tag provides the following information: (1) Product name: This is the product name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product. (3) Part number/Product number (p/n): This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. (4) Model description: This is the number used to locate documents, drivers, and support for your computer. (5) Warranty period: This number describes the duration of the warranty period for this computer. When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. Service tag 17

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3
Illustrated parts catalog
Service tag
The service tag, affixed to the bottom of the computer, provides information that may be needed when
troubleshooting system problems. The service tag provides the following information:
(1)
Product name: This is the product name affixed to the front of the computer.
(2)
Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3)
Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
(4)
Model description: This is the number used to locate documents, drivers, and support for your
computer.
(5)
Warranty period: This number describes the duration of the warranty period for this computer.
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
Service tag
17