HP 7760 HP Photosmart 7700 series - (English) Reference Guide - Page 18

chapter 4 Problem Possible cause Solution Windows 98 only When I connect a USB cable between the printer and my computer, the Add New Hardware Wizard does not appear. Your USB cable may not be 1 Turn off the printer and working or may not be connected disconnect the USB cable from properly. the printer. 2 Unplug the power cord from the printer. 3 Wait about 10 seconds. 4 Plug the power cord into the printer and turn on the printer. 5 Reconnect the USB cable to the printer. If you are still having problems, try using another USB cable. OR 1 Click Start, Settings, Control Panel. 2 Double-click the System icon. 3 Click the Device Manager tab. 4 Click the (+) icon next to the Universal Serial Bus controllers option. If you see a USB host controller and a USB root hub listed, USB is probably enabled. If you do not see these devices listed, refer to your computer's documentation or contact the computer manufacturer for more information about enabling and setting up USB. 18 hp photosmart 7700 series