HP 845c HP DeskJet 845C/825C Series - (English) Quick Reference Guide - Page 17

english UserGuide_QuickRef.book Page 13 Tuesday, April 3, 2001 11:11 PM what is the problem? When I connect a USB cable between the printer and my computer, the New Hardware Wizard does not appear. possible causes... You may not be using Windows 98, Me, or 2000. Your USB cable may not be connected properly. to solve the problem... Make sure Windows 98, Me, or 2000 is running. 1. Disconnect and then reconnect the USB cable from your printer. 2. Make sure that the cable is securely attached. Your computer may not be USB enabled. In Windows 98, Me, or 2000: 1. Click Start > Settings > Control Panel. 2. Double-click the System icon. 3. Select the Device Manager tab. 4. Click the plus (+) icon next to the Universal Serial Bus Controller option. • If you see a USB host controller and a USB root hub listed, USB is probably enabled. • If you do not see these devices listed, refer to your computer's documentation or contact the computer's manufacturer for more information on enabling and setting up USB. 5. Use a parallel cable to connect the printer to your computer if you cannot enable USB. 13