HP 8500 Fax-Getting Started Guide - Page 12

my HP Officejet/Officejet Pro, turned on. - problems

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The phone cord that came with If the phone cord that came with the HP Officejet/Officejet Pro device is not long enough, you my HP Officejet/Officejet Pro can use a coupler to extend the length. You can purchase a coupler at an electronics store that device is not long enough carries phone accessories. You also need another phone cord, which can be a standard phone cord that you might already have in your home or office. TIP: If the device came with a 2-wire phone cord adaptor, you can use it with a 4-wire phone cord to extend the length. For information on using the 2-wire phone cord adaptor, see the documentation that came with it. 1. Using the phone cord supplied in the box with the HP Officejet/Officejet Pro device, connect one end to the coupler, and then connect the other end to the port labeled 1-LINE on the back of the HP Officejet/Officejet Pro device. 2. Connect a second phone cord to the open port on the coupler and to the telephone wall jack. I cannot print color faxes To print color faxes, make sure that the Incoming Fax Printing options in the control panel is turned on. I cannot save color copies to Fax to PC and Fax to Mac do not support saving color copies to a computer. the computer I cannot receive faxes on my If you are using a computer running Windows, check the taskbar and ensure that HP Digital computer Imaging monitor is turned on at all times. Make sure Fax to PC or Fax to Mac is activated and the computer is configured to receive faxes. If the computer receiving faxes is different from the one used for setup, both computers should be switched on at all times. 12 Solve fax problems

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Solve fax problems
12
The phone cord that came with
my HP Officejet/Officejet Pro
device is not long enough
If the phone cord that came with the HP Officejet/Officejet Pro device is not long enough, you
can use a coupler to extend the length. You can purchase a coupler at an electronics store that
carries phone accessories. You also need another phone cord, which can be a standard phone
cord that you might already have in your home or office.
TIP:
If the device came with a 2-wire phone cord adaptor, you can use it with a 4-wire phone
cord to extend the length. For information on using the 2-wire phone cord adaptor, see the
documentation that came with it.
1.
Using the phone cord supplied in the box with the HP Officejet/Officejet Pro device, connect
one end to the coupler, and then connect the other end to the port labeled 1-LINE on the
back of the HP Officejet/Officejet Pro device.
2.
Connect a second phone cord to the open port on the coupler and to the telephone wall
jack.
I cannot print color faxes
To print color faxes, make sure that the Incoming Fax Printing options in the control panel is
turned on.
I cannot save color copies to
the computer
Fax to PC and Fax to Mac do not support saving color copies to a computer.
I cannot receive faxes on my
computer
If you are using a computer running Windows, check the taskbar and ensure that HP Digital
Imaging monitor is turned on at all times.
Make sure Fax to PC or Fax to Mac is activated and the computer is configured to receive faxes.
If the computer receiving faxes is different from the one used for setup, both computers should be
switched on at all times.