HP 8500dn HP Color LaserJet 8500/8500N/8500DN user guide - Page 146

Color Printing Problems 146, ColorSmart II

Get HP 8500dn - LaserJet Color Laser Printer PDF manuals and user guides View all HP 8500dn manuals
Add to My Manuals
Save this manual to your list of manuals

Page 146 highlights

Color Printing Problems Problem Printed colors do not match the screen colors Missing colors Cause and Solution The computer and printer use different color processing methods. Other factors, such as print media and lighting, also influence and limit your ability to match colors from the screen to your output. For more information on printer driver color controls, see chapter 4, "Using Color." Turn the printer off and on to reset the printer's color calibration. If the problem persists, clean the density sensor as described in "Cleaning the Density Sensor" later in this chapter. Extremely light screen colors are not being printed. Avoid extremely light colors. Your application is interpreting extremely light colors as white. For more information, see the online help for your application. Extremely dark screen colors are being printed as black. Avoid extremely dark colors. Your application is interpreting extremely dark colors as black. For more information, see the online help for your application. The screen colors differ from the printer output. Select ColorSmart II in the Color tab of the printer driver. For information on using the Color Swatch utility to help match colors or another color matching system, see "Selecting Colors" in chapter 4 or see the online help. Each application processes colors differently. Change applications. For more information on how a particular application handles color, see the documentation for the application. The color density and balance are not set properly. For information on changing the color density and balance, see "Adjusting the Color Balance" in chapter 4. Turn the printer off and on to reset the printer's color calibration. The media does not meet the specifications for this printer. For media specifications, see "Supported Media Weights and Sizes for Input Trays" in chapter 3. You might be operating the printer in excessively humid conditions. Make sure the printer is operating within the environmental specifications listed in appendix D, "Specifications." 146 Chapter 9 - Solving Printer Problems EN

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
Color Printing Problems
Problem
Cause and Solution
Printed colors do not match
the screen colors
The computer and printer use different color processing
methods. Other factors, such as print media and lighting, also
influence and limit your ability to match colors from the screen
to your output. For more information on printer driver color
controls, see chapter 4, “Using Color.”
Turn the printer off and on to reset the printer’s color
calibration. If the problem persists, clean the density sensor as
described in “Cleaning the Density Sensor” later in this chapter.
Extremely light screen colors are not being printed. Avoid
extremely light colors. Your application is interpreting extremely
light colors as white. For more information, see the online help
for your application.
Extremely dark screen colors are being printed as black. Avoid
extremely dark colors.Your application is interpreting
extremely dark colors as black. For more information, see the
online help for your application.
The screen colors differ from the printer output. Select
ColorSmart II
in the Color tab of the printer driver. For
information on using the Color Swatch utility to help match
colors or another color matching system, see “Selecting
Colors” in chapter 4 or see the online help.
Each application processes colors differently. Change
applications. For more information on how a particular
application handles color, see the documentation for the
application.
The color density and balance are not set properly.For
information on changing the color density and balance, see
“Adjusting the Color Balance” in chapter 4.
Missing colors
Turn the printer off and on to reset the printer’s color
calibration.
The media does not meet the specifications for this printer.For
media specifications, see “Supported Media Weights and
Sizes for Input Trays” in chapter 3.
You might be operating the printer in excessively humid
conditions. Make sure the printer is operating within the
environmental specifications listed in appendix D,
“Specifications.”
146
Chapter 9 – Solving Printer Problems
EN