HP 9000 Superdome SX1000 HP Servers running HP-UX - getsysinfo.sh 9.19 data co - Page 2

Only if external script hpmpl.jar is in same dir or with getsysinfo.mp.sh or getsysinfo.all.sh: -mp : run external mp collection java program hpmpl.285.jar -mpopt "options" - set additional options for hpmpl.285.jar Only if external script sd2collect.pl is in same dir or with getsysinfo.sd2.sh or getsysinfo.all.sh: -sd2 : capture Superdome 2 or C[37]000 OA logs with external sd2collect.pl -sd2opt "options" - set additional options for sd2collect.pl Only if external script sd2collect.pl is in same dir or with getsysinfo.sd2.sh or getsysinfo.all.sh: -sginfo : capture Service Guard logs with external script sginfo The option -s prevents "hanging" commands like ioscan -f, diskinfo, vgdisplay etc. (hanging means, the command may hang due to a hardware problem, NOT the server !) Frequently Asked Questions Why should I use the script ?...2 What options should I use ?...2 How long does a script run take 3 How big is the output ?...3 Can the script crash the server 3 How can I give feedback to improve the script or report problems 3 What is NOT collected by the script 3 What is collected ?...4 How to capture additional data from an MP or OA with hpmpl.jar 5 How to capture additional data from C-Class or Superdome 2 OA 6 How to capture Service Guard related information 7 How to automatically run crashinfo 7 How can I modify the temporary directory 7 Can I modify the script ?...7 How to transfer data via ASCII terminal applications with cut&paste 8 Can I run the script regularly from cron 8 Why should I use the script ? It simply saves time if the support engineer gets all information from the OS needed for troubleshooting in one step. And running a script is much more easy than collecting everything manually. What options should I use ? The script should be run as root with ksh without any option by default. It then collects all data necessary to troubleshoot recent hardware problems. ksh getsysinfo.sh Note: The script is only tested with Korn Shell (/usr/bin/ksh) and also works with the Posix default shell for the root user (/sbin/sh). Other shells like csh or bash may cause problems. To also capture MP or OA data (C3000,C7000, Superdome 2) via network: ksh getsysinfo.all.sh -mp (java >1.5 needed, only for getsysinfo.mp.sh/getsysinfo.all.sh or if hpmpl.jar is in the same dir) If one of the commands in the script hangs (usually ioscan), you can abort the current script run