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HP 930c HP DeskJet 930CM Printer - (English) UserÂ’s Guide for Mac - Page 70

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Index 2400 dpi 58 A accessories iii, 51 B background printing 12, 13 banners choosing paper for 23 ordering 52 printing 3, 23 problems 45 specifications 59 Best mode 58 black and white printing 11 book binding 25 brightness 11 buttons Cancel 1, 8, 58 Power 1, 30, 32, 34, 42, 58 Preview 8 Resume 1, 21, 39, 42, 58 C cables ordering 51 recommended iii USB iii Cancel button 1, 8, 58 capacity, paper tray iv cards printing 16-19 specifications 52, 59, 60 change printers 13 change the order of print jobs 13 cleaning print cartridge cradle 35 print cartridges 34 printer 3 Color panel 11 color resolution 58 color tone 11 ColorSync 11 computer, controlling from 4 connections USB 4 Customer Care 48 D default printer 5 delete a print job 13 desktop printing 6 door, rear access 39, 42 dpi, 2400 printing Color Layering 58 Draft mode 58 drivers, see printer software duty cycle 58 E energy usage 58 envelope slot 3 envelopes printing single 17 printing stack 18 specifications 59, 60 environment, operating 58 F fax printing, problems 41 FCC statement 61 features iv foreground printing 12 G General panel 9 getting help, see help grayscale 11 greeting cards printing 16-19 specifications 59, 60 H help customer 48 electronic iv HP Customer Care 48-50 information sources iv user forums iv web sites iv High Resolution Photo mode 10 HP Customer Care 48-50 I I/O interface 58 63 icons print cartridge status 29 printer status 6 IN tray capacity of 59 use 2 index cards printing 19 specifications 59, 60 tray capacity 59 ink ordering 51 replacing 30 streaking 33 ink cartridges cleaning 33-34 damage from refilling 36 Light 31 ordering 51 part numbers 30, 36 problems 32, 33 replacment 30 status 28 storing 32 using 32 installing printer software 37, 38 problems 37, 38 software 37 iron-on transfers ordering 52 printing 22 J jams, see paper jams L labels paper jams with 39 printing 20 specifications 59 tray capacity 59 Layout panel 10 lights Online 1 Power 1, 58

Section	Page
Table of Contents	4
Introduction	6
Printing Basics	8
Buttons and Lights	8
Paper Trays	9
Printer Maintenance Tips	10
Using Your Printer Software	11
Choosing Your Printer	11
Other Ways to Select a Default Printer	12
Desktop Printing	13
Checking Printer Status	13
Page Setup - Controlling Page Layout	14
Print Dialog Box	15
Getting the Right Paper	21
Printing on Different Types of Paper and Media	22
HP Deskjet Utility	34
Using and Caring for Your Print Cartridges	35
Print Cartridge Status	35
1 Insert a print cartridge if it is missing.	36
2 Remove and reinsert the existing print cartridge.	36
3 If there is still a problem, verify that the cartridge is an HP C6578 Series, easy reference nu...	36
4 If the problem persists, replace the cartridge.	36
1 Insert a print cartridge if it is missing.	36
2 Remove and reinsert the existing print cartridge.	36
3 If there is still a problem, verify that the cartridge is an HP 51645 Series, easy reference nu...	36
4 If the problem persists, replace the cartridge.	36
Replacing Print Cartridges	37
To replace a print cartridge:	37
1 To access the print cartridge cradle, make sure the OUT tray is down and then press the Power B...	37
2 Open the top cover. The cradle moves to an accessible position.	37
3 Raise the cradle latch.	37
4 Lift the print cartridge out and discard it.	37
Warning	37
5 Remove the replacement print cartridge from its packaging and carefully remove the protective v...	38
Warning	38
6 Push the print cartridge firmly, straight down into the print cartridge cradle.	38
7 Close the cradle latch. When the latch is fully closed, you will hear a click.	38
8 Load plain white paper in the IN tray.	38
9 Close the top cover, then a calibration page will print.	38
10 If the Print Cartridge Status Light continues to blink after you install the new print cartrid...	38
Storing Print Cartridges	39
Warning	39
Cleaning Print Cartridges	40
When Do You Need to Clean?	40
If You See Missing Lines or Dots...	40
1 Double-click the HP Deskjet Utility icon in the Utilities folder on your hard drive’s main dire...	40
2 Click the Clean panel, then click the Clean button. Follow the on-screen directions.	40
If You See Ink Streaks...	40
1 Double-click the HP Deskjet Utility icon in the Utilities folder on your hard drive’s main dire...	40
2 Click the Clean panel, then click the Clean button. Follow the on-screen directions. If this do...	40
Manually Cleaning the Print Cartridges and Print Cartridge Cradle	41
1 Press the Power Button to turn the printer on, then lift the top cover.	41
2 After the print cartridges move into an accessible position, unplug the power cord from the bac...	41
Warning	41
3 Remove the print cartridges and set them on a piece of paper with the ink nozzle plate facing up.	41
4 Dip a clean cotton swab into distilled water and squeeze any excess water from the swab.	41
5 Clean the face and edges of the print cartridge as shown. Do NOT wipe the nozzle plate.	41
6 Inspect the cartridge for fibers on the face and edges. If fibers are still present, repeat the...	41
7 Repeat the cleaning process for the other print cartridge.	41
1 Using clean, moistened swabs, wipe the underside of each wall of the cradle.	42
2 Repeat until no ink residue is seen on a clean swab.	42
3 Reinsert the print cartridges, then close the printer’s top cover.	42
4 Load white paper into the IN tray.	42
5 Reinsert the electrical power cord into the back of the printer.	42
6 Print a test page. Double-click the HP Deskjet Utility, icon in the Utilities folder on your ha...	42
Damage Resulting from Refilling the Print Cartridges	43
Getting Help When Things Go Wrong	44
Troubleshooting Tips	44
The printer software won’t install, what’s wrong?	44
1 Reinsert the CD and try again. If this doesn’t solve your problem…	44
2 Try inserting a CD that you know works. If that CD doesn’t work, you may need to replace your C...	44
3 If other CD’s work but the printer software CD doesn’t, you may have a damaged CD. You can down...	44
4 If you don’t have Web access, contact HP Customer Care. See page49, to locate the phone number...	44
1 Make sure your printer is on and all connections are secure.	45
2 Close any virus protection programs that are running on your computer.	45
3 Uninstall your printer software. Insert the printer software CD into your computer, select Unin...	45
4 If you have been using Apple’s QuickDraw GX software, turn it off. Your HP Deskjet printer is n...	45
Why won’t it print? continued	46
1 Make sure the power is on.	46
2 Make sure that all cable connections are secure.	46
1 Pull the paper out of either the IN tray or the OUT tray.	46
2 Press the Resume Button on the front of the printer.	46
3 If you were printing labels, make sure a label did not become unglued from the label sheet whil...	46
4 If the paper jam has cleared, print your document again.	46
5 If the paper jam hasn’t cleared, open the Rear Access Door by turning the knob (counter-clockwi...	46
6 Pull the jammed paper out of the printer, then replace the Rear Access Door.	46
7 Print your document again.	46
1 Lower the Fold-Up tray, and pull out the IN tray.	46
2 Slide out both of the paper guides.	46
3 Load paper and print your document.	46
1 Insert the Rear Access Door and engage lock.	46
2 Print your document again.	46
1 Check the amount of RAM and processor speed in your computer.	47
2 Free up some space on the computer’s hard drive. Having less than 100 MB of free space on your ...	47
1 Lift the printer cover and check the Print Cartridge status icons to make sure you are not out ...	48
2 If you are out of ink, replace the print cartridge. See “Replacing Print Cartridges” on page 30.	48
3 Print your document again.	48
1 Save the fax in a graphic format, such as TIFF.	48
2 Place it in a word processing document and print it from there.	48
What do the flashing lights mean?	49
1 Insert paper.	49
2 Press the Resume Button .	49
1 Pull the paper out of either the IN tray or the OUT tray.	49
2 Press the Resume Button on the front of the printer.	49
3 If you were printing labels, make sure a label did not become unglued from the label sheet whil...	49
4 If the paper jam has cleared, print your document again.	49
5 If the paper jam hasn’t cleared, open the Rear Access Door by turning the knob (counter clockwi...	49
6 Pull the jammed paper out of the printer, then replace the Rear Access Door.	49
7 Print your document again.	49
1 Follow the on-screen directions for how to insert the paper.	49
2 Press the Resume Button .	49
1 Press the Power Button to turn the printer off. Then press the Power Button again to turn the p...	49
2 If that doesn’t solve the problem, press the Power Button to turn the printer off.	49
3 Unplug the printer.	49
4 Plug the printer back in.	49
5 Press the Power Button to turn the printer on.	49
Is there a problem with your printout? continued	50
1 Make sure the media is correctly oriented in the IN tray.	50
2 Make sure the paper guides fit snugly against the media.	50
1 Check the print cartridges status. See “Print Cartridge Status” on page 28.	51
2 If the printer is running out of ink, replace the print cartridge. See “Replacing Print Cartrid...	51
1 Choose Print from the File menu.	51
2 Choose Ink Controls from the General menu.	51
3 Use the sliders to adjust ink density and ink drying time.	51
1 Review the printing instructions on page15.	53
2 Make sure that the paper length guides are snug up against the photo paper.	53
1 Go to the Paper/Type Quality dialog box. See “Paper Type/Quality” on page10.	53
2 Select HP Photo Paper as the Paper Type.	53
3 Select Best as the Quality type.	53
4 Select High Res Photo from better print resolution.	53
5 Print your document.	53
1 Go to the Paper Type/Quality dialog box. See “Paper Type/Quality” on page10.	53
2 Select Best print quality.	53
HP Customer Care	55
Electronic Support Infomation	55
HP Customer Care Online	55
HP Customer Care Audio Tips (U.S. Only) — Toll-Free Automated Support Line	55
Printer Software	55
HP Customer Care Repair	55
HP Customer Care by Phone	56
After the Warranty	57
Extended Warranty Options	57
Supplies and Accessories	58
Printer Supplies	58
Printer Quick Start Posters and User’s Guide for Macintosh	58
Paper and Other Media	59
Ordering Information	60
Setup Instructions	62
Using a USB Connection	62
1 Plug in the electrical power cord	62
2 Load white paper	62
3 Insert the print cartridges	63
a Press Power Button to turn on printer.	63
b Remove vinyl tape from print cartridges.	63
c Open top cover, then insert print cartridges.	63
d Close top cover.	63
4 Connect the USB cable	63
5 Install the printer software	64
a Insert the HP Printer Software CD into your CD-ROM drive.	64
b Double-click the HP Deskjet 900 Series Installer icon.	64
c Follow the on-screen instructions to complete the installation. Your computer will restart when...	64
d After your computer restarts, the HP Deskjet Utility (Select Printer) dialog box opens.	64
Specifications	65
Legal Information	68
Regulatory Notices	68
Hewlett-Packard Company	68
Limited Warranty Statement	69
HP Year 2000 Warranty	69

Match case Limit results 1 per page

2400 dpi

accessories

iii

background printing

banners

choosing paper for

ordering

printing

problems

specifications

Best mode

black and white printing

book binding

brightness

buttons

Cancel

Power

Preview

Resume

cables

ordering

recommended

iii

USB

iii

Cancel button

capacity, paper tray

cards

printing

specifications

change printers

change the order of print jobs

cleaning

print cartridge cradle

print cartridges

printer

Color panel

color resolution

color tone

ColorSync

computer, controlling from

connections

USB

Customer Care

default printer

delete a print job

desktop printing

door, rear access

dpi, 2400 printing

Color Layering

Draft mode

drivers,

see printer software

duty cycle

energy usage

envelope slot

envelopes

printing single

printing stack

specifications

environment, operating

fax printing, problems

FCC statement

features

foreground printing

General panel

getting help,

see help

grayscale

greeting cards

printing

specifications

help

customer

electronic

HP Customer Care

information sources

user forums

web sites

High Resolution Photo mode

HP Customer Care

I/O interface

icons

print cartridge status

printer status

IN tray

capacity of

use

index cards

printing

specifications

tray capacity

ink

ordering

replacing

streaking

ink cartridges

cleaning

damage from refilling

Light

ordering

part numbers

problems

replacment

status

storing

using

installing

printer software

problems

software

iron-on transfers

ordering

printing

jams,

see paper jams

labels

paper jams with

printing

specifications

tray capacity

Layout panel

lights

Online

Power

Index