HP BL860c Installation (Smart Setup) Guide, Windows Server 2003, v6.2 - Page 43

Update Device Drivers, My Computer, Hardware, Device Manager, Other Devices, yellow bang

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Firmware Revision: All CELLS - 1.12 Thu Oct 16 08:10:32 2003 3. Verify the installed version with the version present on the HP Smart Setup media or on the HP Integrity support site at: http://www.hp.com/support/itaniumservers/ NOTE: For rx7640, rx8640, and Superdome servers, contact HP support or an HP Customer Engineer to obtain the latest firmware. The EBSU on the Smart Setup media enables you to update the firmware. You can use this procedure without using Express Setup. 1. Download the latest firmware for your server from the HP website: http://www.hp.com/support/itaniumservers/. 2. Copy the files to the EFI partition: a. Open a command prompt window. b. Enter the mountvol z:/s command to mount the EFI partition, where z is an available drive letter on your system. c. Copy the files to the z: drive. d. Reboot the system to EFI Boot Manager. 3. In EFI Boot Manager, select EFI Shell[Built-in], then press Enter. The device mapping table appears. 4. Find the files in the EFI shell. a. Enter fsX:, where X is a number from the device mapping table (for example, fs0:). b. At the EFI Shell prompt, change to the directory where the firmware file was copied. 5. Enter the firmware executable file name, and press Enter to begin installation. Update Device Drivers Windows Device Manager is a comprehensive tool for detecting and evaluating problems with installed hardware devices and resource conflicts. NOTE: If you installed the OS from Microsoft OS media, you must install new drivers for all devices displaying a yellow "bang (!)" icon in the Windows device manager. These drivers are available on the HP Smart Setup media. To verify driver status and update if necessary, complete the following steps: 1. From the Windows Desktop, right-click the My Computer icon. 2. Click the Properties button, displaying the System Properties window. 3. Go to the Hardware tab. 4. Click Device Manager to display the Device Manager window, and then select View → Devices by Type to list the system devices. 5. Expand the Other Devices entry. 6. Scan the listed devices, verifying that no device displays a yellow bang (!) or a question mark (?). • A yellow bang (exclamation mark) indicates a hardware problem, a device driver problem, a missing .ini file, or a resource conflict with the flagged device. • A question mark indicates that Windows has received information that the flagged device is installed but Windows cannot find or recognize it. Update Firmware, Drivers, and Software 43

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Firmware Revision:
All CELLS - 1.12 Thu Oct 16 08:10:32 2003
3.
Verify the installed version with the version present on the HP Smart Setup media or on the
HP Integrity support site at:
http://www
.hp.com/support/itaniumserv
ers/
NOTE:
For rx7640, rx8640, and Superdome servers, contact HP support or an HP Customer
Engineer to obtain the latest firmware.
The EBSU on the Smart Setup media enables you to update the firmware. You can use this
procedure without using Express Setup.
1.
Download the latest firmware for your server from the HP website:
http://www
.hp.com/support/itaniumserv
ers/
.
2.
Copy the files to the EFI partition:
a.
Open a command prompt window.
b.
Enter the
mountvol z:/s
command to mount the EFI partition, where
z
is an available
drive letter on your system.
c.
Copy the files to the
z:
drive.
d.
Reboot the system to EFI Boot Manager.
3.
In EFI Boot Manager, select
EFI Shell[Built-in]
, then press
Enter
. The device mapping table
appears.
4.
Find the files in the EFI shell.
a.
Enter
fsX:
, where
X
is a number from the device mapping table (for example,
fs0:
).
b.
At the EFI Shell prompt, change to the directory where the firmware file was copied.
5.
Enter the firmware executable file name, and press
Enter
to begin installation.
Update Device Drivers
Windows Device Manager is a comprehensive tool for detecting and evaluating problems with
installed hardware devices and resource conflicts.
NOTE:
If you installed the OS from Microsoft OS media, you must install new drivers for all
devices displaying a yellow “bang (!)” icon in the Windows device manager. These drivers are
available on the HP Smart Setup media.
To verify driver status and update if necessary, complete the following steps:
1.
From the Windows Desktop, right-click the
My Computer
icon.
2.
Click the
Properties
button, displaying the System Properties window.
3.
Go to the
Hardware
tab.
4.
Click
Device Manager
to display the Device Manager window, and then select
View
→
Devices by Type
to list the system devices.
5.
Expand the
Other Devices
entry.
6.
Scan the listed devices, verifying that no device displays a yellow bang (!) or a question
mark (?).
•
A
yellow bang
(exclamation mark) indicates a hardware problem, a device driver
problem, a missing
.ini
file, or a resource conflict with the flagged device.
•
A
question mark
indicates that Windows has received information that the flagged
device is installed but Windows cannot find or recognize it.
Update Firmware, Drivers, and Software
43