HP BLc3000 HP BladeSystem c-Class Enclosure Troubleshooting Guide - Page 43

Onboard Administrator troubleshooting, Symptoms: Onboard Administrator errors

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Step Step 5 Step 6 Step 7 Partner blade errors action and verification Verification If the partner blade health LED is green, then the connection is restored. The repair is complete. If the partner blade health LED is off, then continue to the next step. Action To troubleshoot the suspect Onboard Administrator, remove the suspect Onboard Administrator and install an operational Onboard Administrator or service spare part. Verification If the partner blade health LED is green, then the suspect Onboard Administrator failed. The repair is complete. If the partner blade health LED is off, then the suspect Onboard Administrator did not fail. Continue as directed: • If troubleshooting an HP BladeSystem c3000 Enclosure, then continue to step 7. • If troubleshooting an HP BladeSystem c7000 Enclosure, then continue with the next step. Action Troubleshoot the OA tray: 1 Remove all Onboard Administrators. 2 Remove the OA tray. 3 Install an operational or service spare OA tray. 4 Install all Onboard Administrators in their original OA bays. Verification If the partner blade health LED is green, then the OA tray failed. The repair is complete. If the partner blade health LED is off, then the original OA tray did not fail. Reinstall the original OA tray: 1 Remove the OA tray. 2 Install the original OA tray. 3 Continue to the next step. Action Contact an HP authorized service provider to complete the midplane assembly replacement (on page 66). Onboard Administrator troubleshooting The Onboard Administrator manages the power, cooling, configuration, and status of the enclosure. For more information, see the Onboard Administrator documentation on the HP website (http://www.hp.com/support/oa). For specific component LED definitions and component identification, see "Component identification (on page 73)." Symptoms: Onboard Administrator errors Symptom Initial step The Onboard Administrator health LED is - off, and only one Onboard Administrator is installed. Required steps Begin with step 1. Enclosure troubleshooting 43

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Enclosure troubleshooting 43
Step
Partner blade errors action and verification
Verification
If the partner blade health LED is green, then the connection is restored. The repair is
complete.
If the partner blade health LED is off, then continue to the next step.
Step 5
Action
To troubleshoot the suspect Onboard Administrator, remove the suspect Onboard
Administrator and install an operational Onboard Administrator or service spare part.
Verification
If the partner blade health LED is green, then the suspect Onboard Administrator failed.
The repair is complete.
If the partner blade health LED is off, then the suspect Onboard Administrator did not fail.
Continue as directed:
•
If troubleshooting an HP BladeSystem c3000 Enclosure, then continue to step 7.
•
If troubleshooting an HP BladeSystem c7000 Enclosure, then continue with the next
step.
Step 6
Action
Troubleshoot the OA tray:
1
Remove all Onboard Administrators.
2
Remove the OA tray.
3
Install an operational or service spare OA tray.
4
Install all Onboard Administrators in their original OA bays.
Verification
If the partner blade health LED is green, then the OA tray failed. The repair is complete.
If the partner blade health LED is off, then the original OA tray did not fail. Reinstall the
original OA tray:
1
Remove the OA tray.
2
Install the original OA tray.
3
Continue to the next step.
Step 7
Action
Contact an HP authorized service provider to complete the midplane assembly
replacement (on page
66
).
Onboard Administrator troubleshooting
The Onboard Administrator manages the power, cooling, configuration, and status of the enclosure.
For more information, see the Onboard Administrator documentation on the HP website
(
).
For specific component LED definitions and component identification, see "Component identification (on
page
73
)."
Symptoms: Onboard Administrator errors
Symptom
Initial step
Required steps
The Onboard Administrator health LED is
off, and only one Onboard Administrator
is installed.
—
Begin with step 1.