HP Brio 82xx HP BRIO 82XX and 83XX Series PC - Audio Problems - Page 9

Step 4: Contact Your Customer Support Center, Step 5: Using Remote Support Services

Page 9 highlights

1 HP Support Details Hewlett-Packard Telephone Support If your computer has a modem that is connected to a phone line, HP strongly recommends that you register electronically using the online registration utility. This provides you with the customer support center telephone number and speeds up the support process. If you cannot start your computer, you can register your details directly with HP by calling one of the numbers listed on page 7. When you receive your registration program information, fill in the support details section of the HP Brio Center. Step 4: Contact Your Customer Support Center The following table shows the times at which your HP Customer Support Center is available to give advice. Region Availability U.S.A. and Canada Monday - Friday 06:00-22:00 MST Saturday 09:00 - 16:00 MST Europe Standard office hours Asia/Pacific Standard office hours (evening hours available in certain countries) Latin America Standard office hours (evening hours available in certain countries) Registration required? Yes Yes No No Step 5: Using Remote Support Services If your computer has communications facilities, you'll be able to take advantage of the Remote Support Service that is preloaded on your Brio PC. Using this feature, your reseller or a customer support engineer can quickly diagnose and solve problems on your computer by directly accessing it via the telephone line. English 5

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English
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HP Support Details
Hewlett-Packard Telephone Support
If your computer has a modem that is connected to a phone line, HP
strongly recommends that you register electronically using the online
registration utility. This provides you with the customer support center
telephone number and speeds up the support process.
If you cannot start your computer, you can register your details directly
with HP by calling one of the numbers listed on page 7.
When you receive your registration program information, fill in the
support details section of the HP Brio Center.
Step 4: Contact Your Customer Support Center
The following table shows the times at which your HP Customer
Support Center is available to give advice.
Step 5: Using Remote Support Services
If your computer has communications facilities, you’ll be able to take
advantage of the Remote Support Service that is preloaded on your
Brio PC.
Using this feature, your reseller or a customer support engineer can
quickly diagnose and solve problems on your computer by directly
accessing it via the telephone line.
Region
Availability
Registration
required?
U.S.A. and
Canada
Monday - Friday 06:00-22:00 MST
Saturday 09:00 - 16:00 MST
Yes
Europe
Standard office hours
Yes
Asia/Pacific
Standard office hours (evening hours available in
certain countries)
No
Latin America
Standard office hours (evening hours available in
certain countries)
No