HP Brio 85xx hp brio 83xx, support details guide - Page 6

1 HP Support Details Hewlett-Packard Telephone Support Hewlett-Packard Telephone Support Step 1: Check Your Support Definition The following table indicates whether you are entitled to free support or not. Type of problem Free support period Support Options Installing Windows 95 Using Windows 95 & Internet Explorer 4 Windows 3.11 and other operating systems DOS, other than that preloaded by HP Installing preloaded software1 Using preloaded software 30 days from the date of purchase not available not available not available 30 days from the date of purchase not available Installing and using software applications other than those preloaded by HP Computer and preinstalled hardware2 HP Accessories Hardware other than that preloaded by HP not available 1 year from the date of purchase See the documentation provided with the HP Accessory not available Per-incident fee-based service available after 30 days. Please refer to your reseller, or specialized software vendor. Please refer to your reseller, or software vendor. Please refer to your reseller, or software vendor. Per-incident fee-based service available after 30 days. Please refer to your reseller, or software vendor. Please refer to your reseller, or software vendor. Please refer to your reseller. 1. Preloaded software means software that is preloaded by Hewlett-Packard only. Software preloaded by third parties or resellers is not included. 2 English