Supplies life
.....................................................................................................................
116
Replace supplies and parts
..............................................................................................................
117
Supply replacement guidelines
........................................................................................
117
Change the print cartridge
...............................................................................................
117
Load staples
....................................................................................................................
120
Perform preventive maintenance
.....................................................................................
121
Reset the maintenance-kit counter
.................................................................
121
Install memory, internal USB devices, and external print server cards
............................................
122
Overview
..........................................................................................................................
122
Install memory
.................................................................................................................
122
Install product memory
....................................................................................
122
Check DIMM installation
..................................................................................................
126
Save resources (permanent resources)
.........................................................................
126
Enable memory for Windows
...........................................................................................
127
Install internal USB devices
.............................................................................................
128
Install HP Jetdirect print server cards
..............................................................................
131
Install an HP Jetdirect print server card
..........................................................
131
Remove an HP Jetdirect print server card
......................................................
132
Clean the product
.............................................................................................................................
133
Clean the exterior
............................................................................................................
133
Clean the paper path
.......................................................................................................
133
Upgrade the firmware
.......................................................................................................................
134
Determine the current firmware version
...........................................................................
134
Download new firmware from the HP Web site
...............................................................
134
Transfer the new firmware to the product
........................................................................
134
Use FTP to upload the firmware through a browser
.......................................
134
Use FTP to upgrade the firmware on a network connection
...........................
135
Use HP Web Jetadmin to upgrade the firmware
.............................................
136
Use Microsoft Windows commands to upgrade the firmware
.........................
137
Upgrade the HP Jetdirect firmware
..................................................................................
137
10
Solve problems
Solve general problems
....................................................................................................................
140
Troubleshooting checklist
................................................................................................
140
Factors that affect product performance
..........................................................................
141
Restore factory settings
....................................................................................................................
142
Interpret control-panel messages
.....................................................................................................
143
Control-panel message types
..........................................................................................
143
Control-panel messages
..................................................................................................
143
Jams
.................................................................................................................................................
160
Common causes of jams
.................................................................................................
160
Jam locations
...................................................................................................................
161
Clear jams
.......................................................................................................................
162
ENWW
vii