HP Chromebook 11-ae000 User Guide
HP Chromebook 11-ae000 Manual
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- HP Chromebook 11-ae000 | User Guide - Page 1
User Guide - HP Chromebook 11-ae000 | User Guide - Page 2
such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: September 2018 Document Part Number: L33695-001 Product notice This guide describes features - HP Chromebook 11-ae000 | User Guide - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining - HP Chromebook 11-ae000 | User Guide - Page 4
iv Safety warning notice - HP Chromebook 11-ae000 | User Guide - Page 5
-sealed battery ...12 Charging the battery ...12 4 Printing ...13 Printing from Google Chrome ...13 Printing with Google Cloud Print web printing service 13 5 Backing up, resetting, and recovering ...14 Backing up ...14 Resetting ...14 Recovering ...14 Installing the Chromebook Recovery Utility 15 - HP Chromebook 11-ae000 | User Guide - Page 6
Kingdom ...25 Australia ...25 Worldwide ...25 Useful accessibility resources and links ...26 Organizations ...26 Educational institutions ...26 Other disability resources ...26 HP links ...26 Contacting support ...27 Index ...28 vi - HP Chromebook 11-ae000 | User Guide - Page 7
powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional standalone microphones. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or - HP Chromebook 11-ae000 | User Guide - Page 8
Component (5) USB Type-C power connector and port Description ● Off: The battery is not charging. Connects an AC adapter that has a USB Type-C connector, supplying power to the computer and, if needed, charging the computer battery. - and - Connects a USB device that has a Type-C connector, such - HP Chromebook 11-ae000 | User Guide - Page 9
Left side Component (1) (2) (3) (4) (5) (6) Power button Power light Security cable slot USB Type-C port with HP Sleep and Charge USB SuperSpeed port Volume button Description ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press - HP Chromebook 11-ae000 | User Guide - Page 10
notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, go to http://www.hp.com/support, and follow the instructions to find your product. Then select User Guides. 4 Chapter 1 Getting to know your computer - HP Chromebook 11-ae000 | User Guide - Page 11
Keyboard area TouchPad Component TouchPad zone Special keys Description Reads your finger gestures to move the pointer or activate items on the screen. NOTE: For more information, see Using TouchPad and touch screen gestures on page 9. Component (1) (2) esc key Action keys Description Activates - HP Chromebook 11-ae000 | User Guide - Page 12
on page 5. ▲ To use an action key, press and hold the key. For more information on action keys and keyboard shortcuts, go to https://support.google.com/chromebook/ answer/183101. Select your language at the bottom of the page. Icon Key Back Description Displays the previous page in your browser - HP Chromebook 11-ae000 | User Guide - Page 13
the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. Labels may bottom of a tablet kickstand. ● Service label-Provides important information to identify your computer. When contacting support, you may be asked for the serial - HP Chromebook 11-ae000 | User Guide - Page 14
Component (3) Product ID (4) Serial number (5) Warranty period Component (1) HP product name (2) Product ID (3) Serial number (4) Warranty period ● Regulatory label(s)-Provide(s) regulatory information about the computer. ● Wireless certification label(s)-Provide(s) information about optional - HP Chromebook 11-ae000 | User Guide - Page 15
2 Navigating the screen You can navigate the computer screen in one or more of the following ways: ● Use touch gestures directly on the computer screen ● Use touch gestures on the TouchPad Using TouchPad and touch screen gestures The TouchPad helps you navigate the computer screen and control the - HP Chromebook 11-ae000 | User Guide - Page 16
Scrolling (TouchPad only) Scrolling is useful for moving up, down, or sideways on a page or image. Scrolling to the left or the right with two fingers will scroll the screen, if there is more content viewable to either side, or will move back and forth through web browser history. ● Place two - HP Chromebook 11-ae000 | User Guide - Page 17
One-finger swipe (touch screen only) Swiping up with one finger will hide or show your shelf. The shelf contains a list of popular shortcuts to apps so that you can find them easily. ● Place your finger on the bottom of the screen, quickly slide your finger up a short distance, and then lift it. Two - HP Chromebook 11-ae000 | User Guide - Page 18
easily replaced by users themselves. Removing or replacing the battery could affect your warranty coverage. If a battery is no longer holding a charge, contact support. When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local - HP Chromebook 11-ae000 | User Guide - Page 19
. 1. Go to http://www.hp.com/support. 2. In the Search all support box, type Printing with the HP Print for Chrome App, and then follow the on-screen instructions. Printing with Google Cloud Print web printing service Google Cloud Print web printing service is a free service that allows you to print - HP Chromebook 11-ae000 | User Guide - Page 20
Drive. For detailed information about creating a backup, go to http://www.support.google.com. Resetting A factory reset erases all the information on your -screen instructions to reset your computer. 5. Once you complete the reset, you can set up your computer and check to see whether the problem is - HP Chromebook 11-ae000 | User Guide - Page 21
a system recovery on your computer, go to http://www.support.google.com. Before beginning the recovery process, you need the Apps window, click Recovery, and then click Get started. 4. Follow the on-screen instructions to create the recovery media. NOTE: All data and partitions on your recovery media - HP Chromebook 11-ae000 | User Guide - Page 22
or recovery After a reset or recovery is complete, perform the initial setup process. For details on setting up the computer, go to http://www.support.google.com. Erase and reformat the recovery media During the process of creating recovery media, the USB flash drive or SD memory card is formatted - HP Chromebook 11-ae000 | User Guide - Page 23
to http://www.hp.com/support, and follow the instructions to find your product. ● Online chat with an HP technician ● Support telephone numbers ● Replacement parts videos (select product only) ● Maintenance and service guides ● HP service center locations Safety & Comfort Guide Go to http://www.hp - HP Chromebook 11-ae000 | User Guide - Page 24
7 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100-240 V, 50-60 Hz. Although the - HP Chromebook 11-ae000 | User Guide - Page 25
Operating environment Factor Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F - HP Chromebook 11-ae000 | User Guide - Page 26
components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. ● Keep components in their electrostatic-safe containers until - HP Chromebook 11-ae000 | User Guide - Page 27
seven key objectives to guide our actions as a company. All HP managers and employees are expected to support these objectives and their implementation improve assistive technology relevant to our products and services. ● Support and contribute to industry standards and guidelines for accessibility - HP Chromebook 11-ae000 | User Guide - Page 28
joined to participate with other organizations to advance the field of accessibility. This commitment supports our company's accessibility goal of designing, producing, and marketing products and services that can be effectively used by people with disabilities. IAAP will make our profession strong - HP Chromebook 11-ae000 | User Guide - Page 29
for public procurement of ICT products. The standard specifies the functional accessibility requirements applicable to ICT products and services, together with a description of the test procedures and evaluation methodology for each accessibility requirement. Web Content Accessibility Guidelines - HP Chromebook 11-ae000 | User Guide - Page 30
FCC and documented as 47 CFR Part 14 and Part 79. ● FCC Guide on the CVAA Other U.S. legislation and initiatives ● Americans with Disabilities Act ( organization, and to every other person or organization that provides goods, services, or facilities to the public or other third parties and that has - HP Chromebook 11-ae000 | User Guide - Page 31
teams to carry out the work specified in the European Commission "Mandate 376 to CEN, CENELEC and ETSI, in Support of Accessibility Requirements for Public Procurement of Products and Services in the ICT Domain." ETSI TC Human Factors Specialist Task Force 333 has developed ETSI DTR 102 612. Further - HP Chromebook 11-ae000 | User Guide - Page 32
(Americans with Disabilities Act) Technical Assistance Program ● Business & Disability network ● EnableMart ● European Disability Forum ● Job Accommodation Network ● Microsoft Enable ● U.S. Department of Justice - A Guide to disability rights Laws HP links Our contact webform HP comfort and safety - HP Chromebook 11-ae000 | User Guide - Page 33
(877) 656-7058 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time. ● Customers with other disabilities or age-related limitations who have questions about technical support or accessibility of HP products, choose one of the following options: ● Call (888) 259-5707 Monday through Friday, 6 a.m. to - HP Chromebook 11-ae000 | User Guide - Page 34
display 4 left side 3 right side 1 connector, power 2 customer support, accessibility 27 E electrostatic discharge 20 esc key, identifying 5 F 6 keys, esc 5 L labels Bluetooth 8 regulatory 8 serial number 7 service 7 wireless certification 8 WLAN 8 lights AC adapter and battery 1 camera 4 - HP Chromebook 11-ae000 | User Guide - Page 35
standards 23, 24 security cable slot, identifying 3 serial number, computer 7 service labels, locating 7 slots microSD memory card reader 1 speakers, identifying 7 standards and legislation, accessibility 23 support 17 swiping touch screen gesture 11 system recovery Chrome operating system 15
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User Guide