HP Chromebook 11A G8 Education Edition Maintenance and Service Guide - Page 32

5

Removal and replacement procedures

IMPORTANT:

Components described in this chapter should only be accessed by an authorized service provider.

Accessing these parts can damage the computer or void the warranty.

NOTE:

HP continually improves and changes product parts. For complete and current information about

supported parts for the computer, go to

http://partsurfer.hp.com

, select the country or region, and then follow

the on-screen instructions.

Component replacement procedures

There are as many as 53 screws that must be removed, replaced, or loosened when servicing the computer.

Make special note of each screw size and location during removal and replacement.

Keyboard/top cover

Table 5-1

Keyboard/top cover spare part information

For use in country

or region

Spare part number

For use in country

or region

Spare part number

For use in country

or region

Spare part number

Keyboard/top cover in chalkboard gray ﬁnish (includes keyboard cable):

For use in Belgium

L92832-A41

For use in Italy

L92832-061

For use in South Korea

L92832-AD1

For use in Brazil

L92832-201

For use in

Latin America

L92832-161

For use in Spain

L92832-071

For use in Canada

L92832-DB1

For use in

the Netherlands

L92832-B31

For use in Switzerland

L92832-BG1

For use in the Czech

Republic and

Slovakia

L92832-FL1

For use in North Africa

L92832-DB1

For use in Taiwan

L92832-AB1

For use in Denmark,

Finland, and Norway

L92832-DH1

For use in Portugal

L92832-131

For use in Thailand

L92832-281

For use in France

L92832-051

For use in Romania

L92832-271

For use in Turkey

L92832-141

For use in Germany

L92832-041

For use in Russia

L92832-251

For use in

the United Kingdom

L92832-031

For use in Israel

L92832-BB1

For use in Saudi Arabia

L92832-171

For use in

the United States

L92832-001

Keyboard/top cover in dark sage green ﬁnish (includes keyboard cable):

For use in Belgium

L92833-A41

For use in Italy

L92833-061

For use in South Korea

L92833-AD1

For use in Brazil

L92833-201

For use in

Latin America

L92833-161

For use in Spain

L92833-071

For use in Canada

L92833-DB1

For use in

the Netherlands

L92833-B31

For use in Switzerland

L92833-BG1

24

Chapter 5

Removal and replacement procedures

Section	Page
Product description	9
Components	11
Right side	11
Left side	13
Display	14
Keyboard area	15
Touchpad	15
Bottom	16
Labels	17
Illustrated parts catalog	19
Computer major components	19
Display components	23
Miscellaneous parts	25
Removal and replacement procedures preliminary requirements	27
Tools required	27
Service considerations	27
Plastic parts	27
Cables and connectors	27
Drive handling	28
Electrostatic discharge damage	28
Packaging and transporting guidelines	29
Workstation guidelines	30
Equipment guidelines	30
Removal and replacement procedures	32
Component replacement procedures	32
Keyboard/top cover	32
Touchpad cable	36
Touchpad	37
Speakers	39
Battery	40
WLAN module	42
Connector board cables	44
Connector board	45
System board	47
Heat sink	50
Display assembly	52
Backing up, restoring, and recovering	61
Backing up information and creating recovery media	61
Using Windows tools	61
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)	61
Restoring and recovery	62
Restoring, resetting, and refreshing using Windows tools	62
Recovering using HP Recovery media	62
Changing the computer boot order	62
Using HP Sure Recover (select products only)	63
Using HP PC Hardware Diagnostics	64
Using HP PC Hardware Diagnostics Windows (select products only)	64
Downloading HP PC Hardware Diagnostics Windows	64
Downloading the latest HP PC Hardware Diagnostics Windows version	65
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	65
Installing HP PC Hardware Diagnostics Windows	65
Using HP PC Hardware Diagnostics UEFI	65
Starting HP PC Hardware Diagnostics UEFI	66
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	66
Downloading the latest HP PC Hardware Diagnostics UEFI version	66
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	66
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	67
Downloading Remote HP PC Hardware Diagnostics UEFI	67
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	67
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	67
Customizing Remote HP PC Hardware Diagnostics UEFI settings	67
Specifications	69
Computer specifications	69
Backing up, resetting, and recovering	71
Backing up	71
Resetting	71
Recovering	71
Installing the Chromebook Recovery Utility	72
Creating recovery media	72
Recovering the Chrome operating system	72
Setting up your computer after a reset or recovery	73
Erase and reformat the recovery media	73
Statement of memory volatility	74
Nonvolatile memory usage	76
Questions and answers	77
Using HP Sure Start (select models only)	79
Power cord set requirements	80
Requirements for all countries	80
Requirements for specific countries and regions	81
Recycling	83

HP Chromebook 11A G8 Education Edition Maintenance and Service Guide - Page 32

Removal and replacement procedures, Keyboard/top cover

Page 32 highlights