Section |
Page |
Theory of operation |
53 |
Basic operation |
54 |
Sequence of operation |
56 |
Engine-control system |
57 |
DC controller |
58 |
Solenoids |
58 |
Clutches |
59 |
Switches |
59 |
Sensors |
60 |
Motors |
61 |
Fans |
62 |
High-voltage power supply |
64 |
Low-voltage power supply |
66 |
Overcurrent/overvoltage protection |
67 |
Safety |
67 |
Voltage detection |
67 |
Sleep (powersave) mode |
67 |
Low-voltage power supply failure |
68 |
Fuser control |
68 |
Fuser temperature control |
69 |
Fuser sleeve temperature protection |
69 |
Failure detection |
71 |
Fuser unit identification |
71 |
Fuser unit life detection |
72 |
Laser/scanner system |
73 |
Laser/scanner failure |
74 |
Protective-glass cleaners |
74 |
Image-formation system |
76 |
Image-formation process |
78 |
Step 1: Pre-exposure |
79 |
Step 2: Primary charging |
79 |
Step 3: Laser-beam exposure |
80 |
Step 4: Development |
80 |
Step 5: Primary transfer |
81 |
Step 6: Secondary transfer |
81 |
Step 7: Separation |
82 |
Step 8: Fusing |
82 |
Step 9: ITB cleaning |
83 |
Step 10: Drum cleaning |
83 |
Print cartridge |
83 |
Developing-roller engagement and disengagement |
85 |
Intermediate transfer belt (ITB) unit |
86 |
Primary-transfer-roller engagement and disengagement |
87 |
ITB cleaning |
89 |
Calibration |
89 |
Color-misregistration control |
90 |
Image-stabilization control |
91 |
Pickup, feed, and delivery system |
92 |
Pickup-and-feed unit |
96 |
Cassette pickup |
96 |
Cassette-presence detection |
97 |
Cassette lift operation and cassette paper-presence detection |
98 |
Cassette multiple-feed prevention |
99 |
Multipurpose tray pickup |
99 |
Paper feed |
100 |
Skew-feed prevention |
102 |
Paper detection |
102 |
Feed speed control |
103 |
Fusing and delivery unit |
104 |
Loop control |
104 |
Pressure-roller pressurization control |
106 |
Duplexing unit |
107 |
Duplexing reverse and feed control |
107 |
Duplex print operation |
108 |
Jam detection |
110 |
Optional paper feeders |
113 |
Motor control |
115 |
Paper-feeder pickup and feed operation |
116 |
Paper-size detection and cassette-presence detection |
118 |
Paper-feeder cassette lift operation |
119 |
Paper feeder jam detection |
120 |
Document feeder/scanner assembly |
122 |
Scanner subsystem |
122 |
Document feeder/scanner motor and fan control |
123 |
Legal detection sensor sequence |
124 |
Fan timing sequence |
124 |
Optical assembly operation |
125 |
Image data path |
125 |
Document feeder/scanner paper path and sensors |
126 |
Document feeder pick mechanism |
127 |
3-bin stapling mailbox |
128 |
Motor control |
130 |
Failure detection |
131 |
Delivery operation |
132 |
Staple operation |
133 |
Stapler |
138 |
Output bin 3 lift operation |
139 |
Stacker mode |
140 |
Mailbox/job separator mode |
141 |
Jam Detection |
142 |
Automatic Delivery |
143 |
Removal and replacement |
145 |
Introduction |
146 |
Removal and replacement strategy |
146 |
Electrostatic discharge |
147 |
Required tools |
147 |
Before performing service |
148 |
After performing service |
148 |
Post-service test |
149 |
Print-quality test |
149 |
Parts removal order |
150 |
Customer self repair (CSR) components |
152 |
Control panel |
152 |
Print cartridges |
155 |
Toner-collection unit |
156 |
Formatter PCA |
158 |
Fax card |
159 |
Remove the fax card |
159 |
Hard drive |
160 |
Remove the hard drive |
160 |
Tray |
163 |
Fuser |
164 |
Feed and separation rollers (Trays 2-5) |
165 |
Pickup roller (Tray 1) |
166 |
Reinstalling the pickup roller (Tray 1) |
169 |
Secondary transfer roller |
170 |
Reinstall the transfer roller |
171 |
Intermediate transfer belt (ITB) |
172 |
Standard output bin |
175 |
Output bin bezel |
176 |
Remove the output bin bezel |
176 |
ASY-TRY-F-BASE-SP (document feeder tray extender) |
176 |
ASY-CVR-FE-PICK-SP (pickup roller cover) |
177 |
ASY-ROL-FE-FEED-SP (pickup roller) |
177 |
ASY-HLD-REV-PAD-SP (pickup roller pad) and ASY-SP-REV-SPR (spring) |
178 |
External panels, covers, and doors |
179 |
Identification and location |
179 |
S-CVR-REAR (scanner rear cover) |
180 |
ASY-CVR-F-SP (document feeder front cover) |
181 |
ASY-CVR-F-R-SP (document feeder rear cover) |
183 |
S-CVR-LEFT (scanner left cover) |
185 |
Fan cover |
186 |
Remove the fan cover |
187 |
Lower-left cover |
188 |
Left cover |
189 |
Remove the left cover |
189 |
Right-front cover |
190 |
Remove the right-front cover |
190 |
Reinstall the power button |
191 |
Front-door assembly |
192 |
Remove the front-door assembly |
192 |
Right-rear cover |
195 |
Remove the right-rear cover |
195 |
Rear cover |
196 |
Remove the rear cover |
196 |
Right-door assembly |
197 |
Document feeder |
202 |
ASY-LVR-FE-EMP-SP (paper present flag) |
202 |
Document feeder |
203 |
Remove the document feeder |
203 |
Reinstall the document feeder |
204 |
ASY-CVR-FE-FEED-SP (document feeder jam-access cover) |
205 |
Remove the ASY-CVR-FE-FEED-SP (document feeder jam-access cover) |
205 |
ASY-TRY-SP (tray assembly) |
207 |
Remove the ASY-TRY-SP (tray assembly) |
207 |
ASY-FRM-RE-FEED-SP (internal assembly) |
209 |
Remove ASY-FRM-RE-FEED-SP (internal assembly) |
209 |
ASY-PBA-RELAY-SB (document feeder PCA) |
211 |
Remove the ASY-PBA-RELAY-SB (document feeder PCA) |
211 |
ASM-IF-SP (document feeder cable) |
212 |
Remove the ASM-IF-SP (document feeder cable) |
213 |
ASY-HNG-L-SP (document feeder left hinge) |
214 |
Remove the ASY-HNG-L-SP (document feeder left hinge) |
214 |
ASY-HNG-R-SP (document feeder right hinge) |
215 |
Remove the ASY-HNG-R-SP (document feeder right hinge) |
215 |
ASY-FAN-SP (document feeder fan) |
216 |
Remove the ASY-FAN-SP (document feeder fan) |
216 |
ASY-MOT-FE-SP (motor) |
217 |
Remove the ASY-MOT-FE-SP (motor) |
217 |
ASY-MOT-RE-SP (document feeder motor) |
218 |
Remove the ASY-MOT-RE-SP (motor) |
218 |
ASY-DFSENS-SP (document feeder open sensor) |
219 |
Remove the ASY-DFSENS-SP (document feeder open sensor) |
219 |
ASY-GIDREV-SPR-SP (document feeder jam access plate) |
220 |
Remove the ASY-GIDREV-SPR-SP (document feeder jam access plate) |
220 |
ASY-BASE_SB (base assembly) |
221 |
Remove the ASY-BASE_SB (base assembly) |
221 |
Scanner |
222 |
Scanner filter cover and scanner filter |
222 |
Scanner assembly |
223 |
Remove the scanner |
223 |
Scissor hinge assemblies |
226 |
S-ASSY-CP-ADAPTER (CP adapter assembly) |
228 |
Remove the S-ASSY-CP-ADAPTER (CP adapter assembly) |
228 |
S-PBA-SCB (SCB) |
231 |
Remove the S-PBA-SCB (SCB) |
231 |
S-ASM-USB (USB control panel cable) |
233 |
Remove the S-ASM-USB (USB control panel cable) |
233 |
S-HNG-LIFT-R (scanner release assembly) |
235 |
Remove the S-HNG-LIFT-R (scanner release assembly) |
235 |
S-ASSY-UPPER-UNIT (tub top) |
236 |
Remove the S-ASSY-UPPER-UNIT (tub top) |
236 |
S-PBA-TYUKEI (interconnect board) and S-SNS-EY3A1061–2 (size sensor) |
237 |
Remove the S-PBA-TYUKEI (interconnect board) and S-SNS-EY3A1061–2 (size sensor) |
237 |
S-ASSY-INV (inverter) |
240 |
Remove the S-ASSY-INV (inverter) |
240 |
S-FAN-MFB-30E-05A-006 (inverter fan) |
242 |
Remove the S-FAN-MFB-30E-05A-006 (inverter fan) |
242 |
ASSY-CRG-UNIT-IR4068 (optical assembly) |
243 |
Remove the ASSY-CRG-UNIT-IR4068 (optical assembly) |
243 |
S-ASSY-MOTOR-UNIT (motor assembly) |
247 |
Remove the S-ASSY-MOTOR-UNIT (motor assembly) |
247 |
S-FAN-D06037600G-001 (scanner fan) |
249 |
Remove the S-FAN-D06037600G-001 (scanner fan) |
249 |
Internal assemblies |
251 |
IPTU |
251 |
Remove the IPTU |
251 |
Cassette feed guide |
254 |
Secondary transfer assembly |
256 |
Reinstall the secondary transfer assembly |
257 |
Separation pad (Tray 1) |
258 |
Remove the separation pad (Tray 1) |
258 |
Registration density (RD) sensor assembly |
261 |
Remove the RD sensor assembly |
261 |
Registration assembly |
265 |
Remove the registration assembly |
266 |
Residual-toner-feed motor |
270 |
Remove the residual-toner-feed motor |
270 |
Residual-toner duct and feed assembly |
271 |
Remove the residual-toner duct and feed assembly |
271 |
Cartridge fan and environmental sensor |
274 |
Remove the cartridge fan and environmental sensor |
274 |
Toner-collection sensor and scanner-thermistor assembly |
278 |
Remove the toner-collection sensor and scanner-thermistor assembly |
278 |
Delivery fan |
280 |
Remove the delivery fan |
280 |
Intermediate cover and duplexing gear cover |
281 |
Remove the Intermediate cover and duplexing gear cover |
281 |
Delivery assembly |
283 |
Remove the delivery assembly |
283 |
Reinstall the delivery assembly |
286 |
Duplex-drive assembly |
287 |
Remove the duplex-drive assembly |
287 |
Power-supply fan |
288 |
Remove the power-supply fan |
288 |
Image scanner power supply unit (PSU) |
289 |
Remove the image scanner supply unit (PSU) and fan |
290 |
Interconnect board (ICB) |
291 |
Remove the ICB |
291 |
DC controller PCA only |
293 |
Remove the DC controller PCA only |
293 |
Low-voltage power supply (LVPS) |
295 |
Remove the low-voltage power supply |
295 |
DC controller PCA and tray |
300 |
Remove the DC controller PCA and tray |
300 |
High-voltage power supply lower (HVPS-D) |
302 |
Remove the high-voltage power supply lower |
302 |
Reinstall the high-voltage power supply lower |
306 |
Developing-disengagement motor |
307 |
Remove the developing-disengagement motor |
307 |
Exhaust fan and fan duct |
308 |
Remove the exhaust fan and fan duct |
308 |
Reinstall the exhaust fan and fan duct |
310 |
Pickup motor |
311 |
Remove the pickup motor |
311 |
Lifter-drive assembly |
312 |
Remove the lifter-drive assembly |
313 |
Lifter base assembly |
315 |
Remove the lifter base assembly |
315 |
Reinstall the lifter base assembly |
316 |
Tray-pickup drive assembly |
318 |
Remove the tray-pickup drive assembly |
318 |
Tray-pickup assembly |
320 |
Remove the tray-pickup assembly |
321 |
Laser/scanner assembly (Y/M) |
327 |
Remove the laser/scanner assembly (Y/M) |
328 |
Laser/scanner assembly (C/Bk) |
331 |
Remove the laser/scanner assembly (C/Bk) |
332 |
Reinstall the protective glass cleaner (PGC) actuators |
335 |
High-voltage power supply upper (HVPS-T) |
338 |
Remove the high-voltage power supply upper |
338 |
Reinstall the high-voltage power supply upper |
340 |
Yellow, magenta, cyan, and black drum motors |
341 |
Remove the yellow, magenta, cyan, and black drum motors |
341 |
Fuser motor |
342 |
Remove the fuser motor |
343 |
ITB motor |
344 |
Remove the ITB motor |
344 |
Main-drive assembly |
345 |
Remove the main-drive assembly |
346 |
Reinstall the main-drive assembly |
350 |
Optional paper feeder assemblies (1 x 500-sheet and 3 x 500-sheet) |
355 |
Front door (optional paper feeder) |
355 |
Rear cover (optional paper feeder) |
357 |
Right-front cover (optional paper feeder) |
358 |
Right door (optional paper feeder) |
359 |
Left cover (optional paper feeder) |
361 |
Remove the left cover (optional paper feeder) |
361 |
Right cover (optional paper feeder) |
363 |
Remove the right cover (optional paper feeder) |
363 |
Rear-right cover (optional paper feeder) |
364 |
Remove the rear-right cover (optional paper feeder) |
364 |
Pickup assembly (optional paper feeder) |
365 |
Remove the pickup assembly (optional paper feeder) |
365 |
Lifter assembly (optional paper feeder) |
368 |
Remove the lifter assembly (optional paper feeder) |
368 |
Lifter-drive assembly (optional paper feeder) |
369 |
Remove the lifter-drive assembly (optional paper feeder) |
369 |
Pickup motor assembly (optional paper feeder) |
370 |
Remove the pickup motor (optional paper feeder) assembly |
370 |
Controller PCA (optional paper feeder) |
371 |
Remove the controller PCA (optional paper feeder) |
371 |
Optional 500-sheet paper feeder assembly |
373 |
Rear cover (500-sheet paper feeder) |
373 |
Right-front cover (500-sheet paper feeder) |
373 |
Left cover (500-sheet paper feeder) |
374 |
Remove the left cover (500-sheet paper feeder) |
374 |
Right cover (500-sheet paper feeder) |
375 |
Remove the right cover (500-sheet paper feeder) |
375 |
Front cover (500-sheet paper feeder) |
376 |
Pickup assembly (500-sheet paper feeder) |
377 |
Remove the pickup assembly (500-sheet paper feeder) |
377 |
Lifter assembly (500-sheet paper feeder) |
380 |
Remove the lifter assembly (500-sheet paper feeder) |
380 |
Reinstall the lifter assembly |
381 |
Reinstall the lifter assembly |
381 |
Lifter-drive assembly (500-sheet paper feeder) |
382 |
Remove the lifter-drive assembly (500-sheet paper feeder) |
382 |
Pickup motor assembly (500-sheet paper feeder) |
383 |
Remove the pickup motor (500-sheet paper feeder) assembly |
383 |
Controller PCA (500-sheet paper feeder) |
384 |
Remove the controller PCA (500-sheet paper feeder) |
384 |
Stapling mailbox |
385 |
Stapling mailbox front cover |
385 |
Stapling mailbox rear cover |
386 |
Stapling mailbox door |
387 |
Holder connector |
387 |
Remove the holder connector |
388 |
Top cover |
389 |
Remove the top cover |
389 |
Output bin 3 |
390 |
Stapling mailbox PCA |
392 |
Stapler assembly |
395 |
Remove the stapler assembly |
395 |
Stamp solenoid |
396 |
Remove the stamp solenoid |
396 |
Output bin sensor PCA |
398 |
Remove the output bin sensor PCA |
398 |
Stacking panel |
400 |
Remove the stacking panel |
400 |
Jogger assembly |
402 |
Remove the jogger assembly |
402 |
Flapper guide assembly |
404 |
Remove the flapper guide assembly |
405 |
Flapper assembly |
406 |
Remove the flapper assembly |
407 |
MBM output bin assembly |
408 |
Remove the MBM output bin assembly |
408 |
Output bin 3 drive assembly |
410 |
Remove the output bin drive assembly |
410 |
Output bin solenoid |
413 |
Remove the output bin solenoid |
413 |
Solve problems |
415 |
Solve problems checklist |
416 |
Administration Menu Map |
418 |
Troubleshooting process |
419 |
Determine the problem source |
419 |
Pre-troubleshooting checklist |
419 |
Troubleshooting flowchart |
421 |
Power subsystem |
422 |
Power-on checks |
422 |
Power-on troubleshooting overview |
422 |
Control-panel checks |
424 |
Scanning subsystem |
425 |
Tools for troubleshooting |
426 |
Component diagnostics |
426 |
LED diagnostics |
426 |
LED indicators |
426 |
HP Jetdirect LEDs |
426 |
Formatter heartbeat LED |
427 |
Engine diagnostics |
427 |
Defeating interlocks |
427 |
Disable cartridge check |
428 |
Engine-test button |
428 |
Paper-path test |
430 |
Manual sensor test |
430 |
Front-door switch |
432 |
Right-door switch |
433 |
Registration sensor |
434 |
Fuser loop 1 and 2 sensors |
435 |
Fuser output sensor |
436 |
Duplexer refeed sensor |
438 |
IPTU-bin-full sensor |
439 |
Developer alienation sensor |
440 |
Fuser pressure-release sensor |
441 |
ITB alienation sensor |
442 |
IPTU feed sensor |
444 |
Scanner open sensor |
444 |
Tray/Bin manual sensor test |
445 |
Tray 1 paper sensor |
447 |
Tray 2 paper sensor |
448 |
Tray 2 paper surface 1 and 2 sensors |
449 |
Tray 2 paper size switches |
450 |
Tray 3 paper sensor |
451 |
Tray 3 feed sensor |
451 |
Tray 3 paper surface 1 and 2 sensors |
452 |
Tray 3 paper size switches |
453 |
Tray 4 paper sensor |
453 |
Tray 4 feed sensor |
454 |
Tray 4 paper surface 1 and 2 sensors |
454 |
Tray 4 paper size switches |
455 |
Tray 5 paper sensor |
455 |
Tray 5 feed sensor |
456 |
Tray 5 paper surface 1 and 2 sensors |
456 |
Tray 5 paper size switches |
457 |
5V laser and 24V interlock and logic switches (and power switch) |
458 |
Location and testing |
458 |
Defeating |
459 |
New ITB sensor |
462 |
Tray 3, 4, and 5 right door switch |
464 |
Paper-path sensors test |
465 |
Print/stop test |
466 |
Scanner tests |
466 |
Scanner tests |
466 |
Scanner sensor tests |
467 |
Document feeder paper present sensor |
468 |
Document feeder Y (length) sensor |
468 |
Document feeder jam cover sensor |
469 |
Flatbed Y (length) sensor |
470 |
Flatbed cover angle sensor |
471 |
Flatbed cover sensor |
472 |
Document feeder registration sensor |
473 |
Document feeder exit sensor |
473 |
Document feeder read sensor |
474 |
Component tests |
474 |
Control-panel tests |
474 |
Component test (special-mode test) |
474 |
Stapler/stacker |
476 |
Diagrams |
478 |
Block diagrams |
478 |
Plug/jack locations |
482 |
Location of connectors |
484 |
DC controller connector locations |
484 |
Controller PCA (1 x 500-sheet and 3 x 500-sheet optional paper feeders) |
486 |
Stapler/stacker PCA |
487 |
IPTU PCA |
488 |
Locations of major components |
489 |
General timing chart |
503 |
Circuit diagrams |
504 |
Internal print-quality test pages |
510 |
Print-quality-troubleshooting pages |
510 |
Diagnostics page |
513 |
Cleaning page |
514 |
Configuration pages |
514 |
Configuration page |
514 |
HP embedded Jetdirect page |
516 |
Embedded protocol page |
517 |
Finding important information on the configuration pages |
518 |
Color-band test |
518 |
Print-quality troubleshooting tools |
519 |
Repetitive defects ruler |
519 |
Calibrate the product |
520 |
Control panel menus |
521 |
Navigate the Administration menu |
521 |
Interpret control-panel messages |
522 |
Control-panel message types |
522 |
Control-panel messages |
522 |
Clear All Blocked Numbers |
522 |
Clear Event Log |
522 |
Replace Supplies |
523 |
Cleaning Page |
523 |
10.00.70 Printing past very low |
523 |
10.0X.90 Replace <Supply> |
524 |
10.0X.Y0 Supply memory error |
524 |
10.XX.69 <Supply> very low To continue, touch “OK” |
525 |
10.YY.60 <color> cartridge low |
525 |
11.00.YY Internal clock error To continue, touch “OK” |
526 |
13.WX.EE Door open jam |
526 |
13.WX.FF Jam |
526 |
13.WX.YZ Fuser Area Jam |
527 |
13.WX.YZ Fuser wrap jam |
528 |
13.WX.YZ Jam below control panel Clear jam, then touch \ |
528 |
13.WX.YZ Jam in left cover |
529 |
13.WX.YZ Jam in lower bin area |
530 |
13.WX.YZ Jam in top cover area |
530 |
13.WX.YZ Jam in Tray 1 Clear jam, then touch \ |
530 |
13.WX.YZ Jam in Tray <X> |
530 |
13.WX.YZ Jam inside lower right door |
531 |
13.WX.YZ Jam inside output accessory bridge |
531 |
13.WX.YZ Jam inside right door |
532 |
13.WX.YZ Jams inside lower right door |
532 |
13.WX.YZ Jams inside right door |
533 |
13.WX.YZ Staple jam inside left cover |
534 |
20.00.00 Insufficient memory: <Device> To continue, touch “OK” |
534 |
21.00.00 Page Too Complex To continue, touch “OK” |
535 |
30.01.YY Scanner Failure |
535 |
30.01.YY Scanner Failure |
535 |
30.01.YY Scanner Failure |
535 |
30.01.YY Scanner Failure |
536 |
30.01.YY Scanner Failure |
536 |
30.01.YY Scanner Failure |
536 |
30.01.YY Scanner Failure |
537 |
30.01.YY Scanner Failure |
537 |
30.01.YY Scanner Failure |
537 |
30.01.YY Scanner Failure |
537 |
30.01.YY Scanner Failure |
538 |
30.01.YY Scanner Failure |
538 |
30.01.YY Scanner Failure |
538 |
30.01.YY Scanner Failure |
539 |
30.01.YY Scanner Failure |
539 |
30.01.YY Scanner Failure |
539 |
30.01.YY Scanner Failure |
540 |
30.01.YY Scanner Failure |
540 |
30.01.YY Scanner Failure |
540 |
31.01.02 Jam in document feeder |
541 |
31.01.03 Document feeder pick error |
541 |
40.00.01 USB I/O buffer overflow To continue, touch “OK” |
542 |
40.00.02 Embedded I/O buffer overflow To continue, touch “OK” |
542 |
40.00.03 EIO <X> buffer overflow To continue, touch “OK” |
542 |
40.00.04 EIO <X> bad transmission To continue, touch “OK” |
542 |
40.00.05 Embedded I/O bad transmission To continue, touch “OK” |
543 |
41.02.00 Error To continue, touch “OK” |
543 |
41.03.YZ Unexpected size in tray <X> |
543 |
41.05.YZ Unexpected type in tray <X> |
544 |
41.07.YZ Error To continue, touch “OK” |
545 |
42.XX.YY Error |
546 |
44.01.XX Error |
546 |
44.03.XX Error |
546 |
44.10.XX Error |
547 |
44.34.XX Error |
547 |
44.92.XX Error |
547 |
47.00.XX Error |
547 |
47.01.XX Error |
548 |
47.02.XX Error |
548 |
47.03.XX Error |
548 |
47.04.XX Error |
549 |
47.06.XX Error |
549 |
47.WX.YZ Printer Calibration Failed To continue, touch “OK” |
549 |
48.01.XX Error |
550 |
48.03.XX Error |
550 |
48.05.XX Error |
551 |
49.21.49 The device has a detection problem |
551 |
49.XX.YY Error To continue turn off then on |
551 |
50.WX.YZ Fuser Error To continue turn off then on |
552 |
50.WX.YZ Fuser Error To continue turn off then on |
553 |
50.WX.YZ Fuser Error To continue turn off then on |
553 |
50.WX.YZ Fuser Error To continue turn off then on |
554 |
50.WX.YZ Fuser Error To continue turn off then on |
554 |
50.WX.YZ Fuser Error To continue turn off then on |
555 |
50.WX.YZ Fuser Error To continue turn off then on |
556 |
50.WX.YZ Fuser Error To continue turn off then on |
556 |
50.WX.YZ Fuser Error To continue turn off then on |
557 |
51.00.YY Error To continue turn off then on |
557 |
52.00.00 Error To continue turn off then on |
558 |
52.20.00 Error To continue turn off then on |
558 |
53.10.0X Unsupported DIMM |
559 |
54.XX.YY Error |
559 |
54.XX.YY Error |
559 |
54.XX.YY Error |
559 |
54.XX.YY Error |
560 |
54.XX.YY Error |
560 |
54.XX.YY Error |
561 |
54.XX.YY Error |
561 |
54.XX.YY Error |
562 |
55.00.05 Engine Firmware RFU Error To continue turn off then on |
562 |
55.00.YY DC Controller Error To continue turn off then on |
562 |
55.00.YY DC Controller Error To continue turn off then on |
563 |
56.00.01 Illegal Input Printer Error To continue turn off then on |
563 |
56.00.YY Error To continue turn off then on |
563 |
58.00.04 Error To continue turn off then on |
564 |
59.00.B0 Cleaning motor error Replace Toner Collection Unit |
564 |
59.00.YY Error To continue turn off then on |
564 |
59.0X.50 Error To continue turn off then on |
565 |
59.0X.60 Error To continue turn off then on |
566 |
60.00.0Y Tray <Y> lifting error |
566 |
62.00.00 No system To continue turn off then on |
567 |
65.80.A1 Output accessory disconnected |
567 |
66.80.YY <Output device> failure |
567 |
69.11.YY Error To continue, touch “OK” |
568 |
70.00.00 Error To continue turn off then on |
568 |
79.XX.YY Error To continue turn off then on |
568 |
80.0X.YY Embedded JetDirect Error To continue turn off then on |
569 |
80.YYYY EIO Error To continue turn off then on |
569 |
98.00.0X Corrupt data in X volume |
569 |
99.00.01 Upgrade not performed file is corrupt |
570 |
99.00.02 Upgrade not performed timeout during receive |
570 |
99.00.03 Upgrade not performed error writing to disk |
571 |
99.00.04 Upgrade not performed timeout during receive |
571 |
99.00.05 Upgrade not performed timeout during receive |
571 |
99.00.06 Upgrade not performed error reading upgrade |
572 |
99.00.07 Upgrade not performed error reading upgrade |
572 |
99.00.08 Upgrade not performed error reading upgrade |
572 |
99.00.09 Upgrade canceled by user |
573 |
99.00.10 Upgrade canceled by user |
573 |
99.00.11 Upgrade canceled by user |
573 |
99.00.12 Upgrade not performed the file is invalid |
573 |
99.00.13 Upgrade not performed the file is invalid |
574 |
99.00.14 Upgrade not performed the file is invalid |
574 |
99.09.60 Unsupported disk |
574 |
99.09.61 Unsupported disk |
575 |
99.09.62 Unknown disk |
575 |
99.09.63 Incorrect disk |
575 |
99.09.64 Disk malfunction |
575 |
99.09.65 Disk data error |
576 |
99.09.66 No disk installed |
576 |
99.09.67 Disk is not bootable please download firmware |
576 |
99.09.68 Expecting secondary disk |
577 |
<binname> full Remove all paper from bin |
577 |
<X> destinations received 1 copy |
577 |
Accept bad signature? |
577 |
Authentication required |
578 |
Authentication required to use this feature |
578 |
Bad optional tray connection |
578 |
Calibrating... |
578 |
Calibration reset pending |
578 |
Card slot device failure To clear touch “OK” |
579 |
Card slot file system is full |
579 |
Card slot is write protected |
579 |
Card slot not initialized |
579 |
Cartridge ship mode |
579 |
Checking engine |
580 |
Checking output device |
580 |
Checking paper path |
580 |
Chosen personality not available To continue, touch “OK” |
580 |
Cleaning disk <X>% complete Do not power off |
580 |
Cleaning... |
581 |
Clearing activity log |
581 |
Clearing paper path |
581 |
Clearing paper path |
581 |
Close front door |
581 |
Close lower right door |
582 |
Close right door |
582 |
Close top cover |
582 |
Close upper right door |
582 |
Code CRC error Send full RFU on <X> port |
583 |
Color RFU failed Send full RFU on <X> port |
583 |
Communication Lost |
583 |
Connect output accessory |
583 |
Cooling device |
584 |
Data received |
584 |
Data received To print last page press “OK” |
584 |
Digital send communication error |
584 |
Digital send communication error |
585 |
Document feeder bin full |
585 |
Document feeder kit low |
585 |
Document feeder kit very low To continue, touch “OK” |
585 |
Document feeder top cover open |
585 |
EIO <X> disk initializing |
586 |
EIO <X> disk not functional |
586 |
EIO <X> disk spinning up |
586 |
EIO device failure |
586 |
EIO device failure To clear touch “OK” |
587 |
EIO file operation failed |
587 |
EIO file system is full |
587 |
EIO is write protected |
587 |
EIO not initialized |
587 |
Event log is empty |
588 |
Expected drive missing |
588 |
External device initializing |
588 |
Fax is disabled – ignoring call |
588 |
Finisher low on finishing agent |
588 |
Finishing process not functional |
589 |
Flatbed cover open |
589 |
Fuser Kit Low |
589 |
Fuser Kit Very Low To continue, touch “OK” |
589 |
Gateways failed |
590 |
Gateways OK |
590 |
Genuine HP cartridge installed |
590 |
Genuine HP supply installed |
590 |
HP Secure drive disabled |
591 |
Incompatible <Supply> |
591 |
Incompatible Supplies |
592 |
Initializing scanner... Please wait |
592 |
Initializing... |
592 |
Install <color> cartridge |
592 |
Install Fuser Unit |
593 |
Install Supplies |
593 |
Install Transfer Unit |
593 |
Internal disk device failure To clear touch “OK” |
594 |
Internal disk file operation failed |
594 |
Internal disk file system is full |
594 |
Internal disk is write protected |
594 |
Internal disk not found |
595 |
Internal disk not functional |
595 |
Internal disk not initialized |
595 |
Internal disk spinning up |
595 |
Job not stapled due to mixed sizes |
596 |
Load Tray 1 [Type] [Size] |
596 |
Load Tray 1 [Type] [Size] To continue, touch “OK” |
596 |
Load Tray 1 [Type] [Size] To use another tray, touch \ |
596 |
Load Tray <X>: [Type], [Size] |
596 |
Load Tray <X>: [Type], [Size] To use another tray, touch \ |
597 |
Loading program <XX> Do not power off |
597 |
Manually feed output stack Then touch \ |
597 |
Manually feed: <Type><Size> |
598 |
Manually feed: <Type><Size> To continue, touch “OK” |
598 |
Manually feed: <Type><Size> To use another tray, press “OK” |
598 |
Moving solenoid To exit press |
599 |
Moving solenoid and motor To exit press |
599 |
Output Bin Full |
599 |
Paperless Mode |
599 |
Paused… Press to Resume |
600 |
Performing Color Band Test… |
600 |
Performing Paper Path Test… |
600 |
Please wait… Canceling test |
600 |
Printing CMYK samples… |
600 |
Printing Color Usage Log... |
601 |
Printing Demo Page... |
601 |
Printing Diagnostics Page... |
601 |
Printing PQ Troubleshooting… |
601 |
Printing Registration Page… |
601 |
Printing RGB samples… |
602 |
Printing stopped To continue, touch “OK” |
602 |
Printing…engine test |
602 |
Processing... |
602 |
Processing... copy <X> of <Y> |
602 |
Processing... from tray <X> |
603 |
RAM disk device failure To clear touch “OK” |
603 |
RAM disk file operation failed To clear touch “OK” |
603 |
RAM disk file system is full To clear touch “OK” |
603 |
RAM disk is write protected To clear touch “OK” |
603 |
RAM disk not initialized |
603 |
Ready |
604 |
Reattach output bin |
604 |
Receiving Upgrade |
604 |
Remove all print cartridges To exit press |
604 |
Remove at least one print cartridge To exit press |
604 |
Remove shipping sheet |
605 |
Remove USB accessory |
605 |
Replace DIMM <X> MEM test failure |
605 |
Replace Fuser Kit |
605 |
Replace staple cartridge |
606 |
Replace Toner Collection Unit |
606 |
Replace Transfer Kit |
606 |
Resend external accessory firmware |
607 |
Resend Upgrade |
607 |
Restoring factory settings |
607 |
Restricted from printing in color |
607 |
RFU Load Error Send full RFU on <X> port |
608 |
ROM disk device failed To clear touch “OK” |
608 |
ROM disk file operation failed To clear touch “OK” |
608 |
ROM disk file system is full To clear touch “OK” |
608 |
ROM disk is write protected To clear touch “OK” |
608 |
ROM disk not initialized |
609 |
Rotating <color> Motor To exit press |
609 |
Rotating <color> Motor To exit press |
609 |
Rotating Motor |
609 |
Rotating Motor To exit press |
609 |
Sanitizing disk <X>% complete Do not power off |
610 |
Size mismatch in Tray <X> |
610 |
Sleep mode on |
610 |
Staple Cartridge low |
610 |
Staple Cartridge very low |
610 |
Staple Cartridge very low To continue, touch “OK” |
611 |
Supplies in wrong position |
611 |
Supplies low |
611 |
Supplies very low To continue, touch “OK” |
611 |
The Device Fan Has Failed |
612 |
Toner collection unit almost full |
612 |
Too many jobs in queue |
612 |
Too many pages in job to staple |
612 |
Transfer Kit low |
613 |
Transfer Kit very low To continue, touch “OK” |
613 |
Tray <x> empty |
613 |
Tray <X> empty: [Type], [Size] |
613 |
Tray <X> open |
614 |
Tray <X> overfilled Remove excess paper |
614 |
Tray <X> overfilled To use another tray, press “OK” |
614 |
Troubleshooting To exit press |
614 |
Type Mismatch Tray |
615 |
Unable to Install |
615 |
Unsupported drive installed |
615 |
Unsupported supply in use |
616 |
Unsupported supply installed |
616 |
Unsupported tray configuration |
616 |
Unsupported USB accessory detected Remove USB accessory |
616 |
Upgrade complete To continue turn off then on |
617 |
Upper bin full |
617 |
USB accessory needs too much power Remove USB Accessory and Turn Off then On |
617 |
USB accessory not functional |
617 |
USB hubs are not fully supported Some operations may not work properly |
618 |
USB is write protected To clear touch “OK” |
618 |
USB needs too much power |
618 |
USB not initialized |
618 |
USB storage accessory removed Clearing any associated data |
618 |
USB storage device failure To clear touch “OK” |
618 |
USB storage file operation failed To clear touch “OK” |
619 |
USB storage file system is full |
619 |
Used supply in use |
619 |
Used supply installed |
619 |
Waiting for tray <X> to lift |
620 |
Windows Login Required to Use this Feature |
620 |
Wrong cartridge in <color> slot |
620 |
Event log messages |
622 |
Print an event log |
622 |
Show an event log |
622 |
Sample event log |
623 |
Clear the event log |
623 |
Event log message table |
624 |
Clear jams |
633 |
Prevent jams |
633 |
Jam locations |
634 |
Clear jams in the document feeder |
636 |
Clear paper jams in the stapler/stacker assembly |
637 |
Clear staple jams |
639 |
Clear jams in the output bin area |
641 |
Clear jams from under the scanner assembly |
641 |
Clear jams in the right door |
643 |
Clear jams in Tray 1 |
646 |
Clear jams in Trays 2, 3, 4, or 5 |
648 |
Clear jams in the lower-right door (Trays 3, 4, or 5) |
649 |
Jam causes and solutions |
650 |
Jams in the fuser and transfer area |
650 |
Jams in the duplex area |
652 |
Jams in Tray 1, Tray 2 and internal paper path |
654 |
Jams in Tray 3, 4, and 5 |
655 |
Change jam recovery |
660 |
Paper does not feed automatically |
661 |
Product feeds multiple sheets |
662 |
Use manual print modes |
663 |
Solve image-quality problems |
666 |
Print quality examples |
666 |
Clean the product |
672 |
Clean the paper path |
672 |
Clean the scanner glass |
672 |
Clean the fuser |
674 |
Solve performance problems |
675 |
Solve connectivity problems |
676 |
Solve direct-connect problems |
676 |
Solve network problems |
676 |
Service mode functions |
677 |
Service menu |
677 |
Product resets |
681 |
Restore factory settings |
681 |
Preboot menu options |
683 |
Solve fax problems |
690 |
Is your fax set up correctly? |
690 |
What type of phone line are you using? |
690 |
Are you using a surge-protection device? |
690 |
Are you using a phone company voice-messaging service or an answering machine? |
691 |
Does your phone line have a call-waiting feature? |
691 |
Check fax accessory status |
691 |
Fax feature is not operating |
692 |
General fax problems |
692 |
Problems with receiving faxes |
693 |
Problems with sending faxes |
694 |
Error codes |
695 |
Fax error messages |
695 |
Send-fax messages |
697 |
Receive-fax messages |
699 |
Fax reports |
700 |
Fax activity log |
700 |
Billing code report |
701 |
Blocked fax list report |
701 |
Speed dial list report |
701 |
Fax call report |
701 |
Clear the fax activity log |
701 |
Service settings |
702 |
Settings in the Troubleshooting menu |
702 |
Settings in the Resets menu |
702 |
Firmware upgrades |
702 |
Product updates |
703 |
Determine the installed revision of firmware |
703 |
Perform a firmware upgrade |
703 |
Use the HP Embedded Web Server |
703 |
Use a USB storage device with the preboot menu |
704 |
Use a USB storage device with the Device Maintenance menu |
705 |
Parts and diagrams |
707 |
Order parts, accessories, and supplies |
708 |
Part numbers |
709 |
Accessories |
709 |
Supplies and maintenance kits |
709 |
Cables and interfaces |
710 |
Customer self repair (CSR) parts |
711 |
Service kits |
713 |
Unique components |
715 |
Screws |
716 |
How to use the parts lists and diagrams |
717 |
External covers, panels, and doors |
718 |
Right door assembly |
720 |
Front door assembly |
722 |
Internal components |
724 |
Internal components (1 of 7) |
724 |
Internal components (2 of 7) |
726 |
Internal components (3 of 7) |
728 |
Internal components (4 of 7) |
730 |
Internal components (5 of 7) |
732 |
Internal components (6 of 7) |
734 |
Internal components (7 of 7) |
736 |
Cassettes 2-5 |
738 |
Paper pickup assembly |
740 |
Tray 1 paper pickup assembly |
742 |
Registration assembly |
744 |
Secondary transfer assembly |
746 |
Intermediate paper transfer unit (IPTU) |
748 |
Delivery assembly |
750 |
Fuser assembly |
752 |
PCAs |
754 |
Stapling mailbox |
756 |
External covers, panels, and doors (SSMBM) |
757 |
Top door assembly (SSMBM) |
759 |
Main body (SSMBM; 1 of 2) |
761 |
Main body (SSMBM; 2 of 2) |
763 |
PCAs (SSMBM) |
765 |
500-sheet paper feeder |
768 |
External covers, panels, and doors (1x500-SPF) |
769 |
Main body (1x500-SPF) |
771 |
1x500 and 3x500 paper feeders |
774 |
Paper feeders |
774 |
External covers, panels, and doors (1x500PF and 3x500PF) |
776 |
Main body (1x500PF) |
778 |
Main body (3x500PF) |
780 |
Document feeder/scanner |
782 |
Document feeder/scanner assemblies |
782 |
Scanner inverter assembly |
784 |
Scanner assembly (1 of 6) |
786 |
Scanner assembly (2 of 6) |
788 |
Scanner assembly (3 of 6) |
790 |
Scanner assembly (4 of 6) |
792 |
Scanner assembly (5 of 6) |
794 |
Scanner assembly (6 of 6) |
796 |
Document feeder assembly (1 of 5) |
798 |
Document feeder assembly (2 of 5) |
800 |
Document feeder assembly (3 of 5) |
802 |
Document feeder assembly (4 of 5) |
804 |
Document feeder assembly (5 of 5) |
806 |
Alphabetical parts list |
808 |
Numerical parts list |
821 |
Service and support |
835 |
Hewlett-Packard limited warranty statement |
836 |
HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement |
837 |
Color LaserJet Fuser Kit, Transfer Kit, and Roller Kit Limited Warranty Statement |
838 |
Data stored on the print cartridge |
839 |
End User License Agreement |
840 |
OpenSSL |
842 |
Customer self-repair warranty service |
843 |
Customer support |
844 |
Product specifications |
845 |
Physical specifications |
846 |
Electrical specifications |
846 |
Acoustic specifications |
846 |
Environmental specifications |
847 |
Skew specifications |
847 |
Regulatory information |
849 |
FCC regulations |
850 |
Environmental product stewardship program |
851 |
Protecting the environment |
851 |
Ozone production |
851 |
Power consumption |
851 |
Paper use |
851 |
Plastics |
851 |
HP LaserJet print supplies |
851 |
Return and recycling instructions |
852 |
United States and Puerto Rico |
852 |
Multiple returns (more than one cartridge) |
852 |
Single returns |
852 |
Shipping |
852 |
Residents of Alaska and Hawaii |
852 |
Non-U.S. returns |
853 |
Paper |
853 |
Material restrictions |
853 |
Disposal of waste equipment by users in private households in the European Union |
854 |
Chemical substances |
854 |
Material Safety Data Sheet (MSDS) |
854 |
For more information |
854 |
Declaration of Conformity |
855 |
Declaration of Conformity (fax models) |
857 |
Certificate of volatility |
859 |
Types of memory |
859 |
Volatile memory |
859 |
Non-volatile memory |
859 |
Hard-disk-drive memory |
859 |
Safety statements |
860 |
Laser safety |
860 |
Canadian DOC regulations |
860 |
VCCI statement (Japan) |
860 |
Power cord instructions |
860 |
Power cord statement (Japan) |
860 |
EMC statement (China) |
861 |
EMC statement (Korea) |
861 |
EMI statement (Taiwan) |
861 |
Laser statement for Finland |
861 |
GS statement (Germany) |
862 |
Substances Table (China) |
862 |
Restriction on Hazardous Substances statement (Turkey) |
862 |
Additional statements for telecom (fax) products |
863 |
EU Statement for Telecom Operation |
863 |
New Zealand Telecom Statements |
863 |
Additional FCC statement for telecom products (US) |
863 |
Telephone Consumer Protection Act (US) |
864 |
Industry Canada CS-03 requirements |
864 |
Japan Telecom Mark |
865 |