HP Color LaserJet Enterprise Flow MFP X677zs User Guide - Page 147
The document feeder jams, skews, or picks up multiple sheets of paper,
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6. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the marking on the tray. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. The following images show examples of the paper-size indentations in the trays for various printers. Most HP printers have markings similar to these. Figure 8-8 Size markings for Tray 1 or the multipurpose tray Figure 8-9 Size markings for cassette trays 7. Make sure the printing environment is within recommended specifications. The document feeder jams, skews, or picks up multiple sheets of paper If the document feeder jams, skews, or picks up multiple sheets of paper, try these solutions. NOTE: This information applies to MFP printers only. ● The original might have something on it, such as staples or self-adhesive notes, that must be removed. 136 Chapter 8 Solve problems