HP Color LaserJet Enterprise Flow MFP X677zs User Guide - Page 187
B9 jam errors in the fuser, z = Fuser mode. This can be 0-9 or A-F.
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3. Close the right door. 4. Ensure the type and quality of the paper being used meets the HP specifications for the printer. 5. Ensure the paper tray guides are set to the correct size for the paper loaded. 6. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.B9 jam errors in the fuser Use the following procedure to clear paper jams in the right door and fuser area. When a jam occurs, the control panel displays an animation that assists in clearing the jam. Recommended action for customers When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam. ● 13.B9.yz Jam in right door y = jam type (A or D) z = Paper tray. This can be 0-5 or "D" for duplex print jobs. Or z = Fuser mode. This can be 0-9 or A-F. ● 13.B9.Cz Jam in right door (Fuser wrap jam) z = Fuser mode. This can be 0-9 or A-F. ● 13.B9.FF Residual paper jam in right door NOTE: The fuser is hot while the printer is in use. Wait for the fuser to cool before clearing jams. 176 Chapter 8 Solve problems