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HP Color LaserJet Enterprise M455 Color LaserJet Enterprise M455 User Guide - Page 49

Toner cartridge information, To purchase cartridges or check cartridge compatibility for the printer

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Toner cartridge information The printer indicates when the toner cartridge level is low. The actual toner cartridge life remaining can vary. Consider having a replacement cartridge available to install when print quality is no longer acceptable. The printer uses four colors and has a different toner cartridge for each color: cyan (C), magenta (M), yellow (Y), and black (K). The toner cartridges are inside the front door. Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality. To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back and forth end to end. For graphical representation, see the cartridge replacement instructions. Reinsert the toner cartridge into the printer, and then close the cover. To purchase cartridges or check cartridge compatibility for the printer, go to HP SureSupply at http:// www.hp.com/go/suresupply. Scroll to the bottom of the page and verify that the country/region is correct. NOTE: Cartridges are listed based on regional distribution and availability. A cartridge from any country/region will work in this printer. Table 3-9 Supplies - For distribution in North America and Latin America only Item Description Cartridge number HP 414A Black Original LaserJet Standard-capacity replacement 414A Toner Cartridge black toner cartridge HP 414A Cyan Original LaserJet Standard-capacity replacement 414A Toner Cartridge cyan toner cartridge HP 414A Yellow Original LaserJet Toner Cartridge Standard-capacity replacement 414A yellow toner cartridge HP 414A Magenta Original LaserJet Toner Cartridge Standard-capacity replacement 414A magenta toner cartridge HP 414X High Yield Black High-capacity replacement Original LaserJet Toner Cartridge black toner cartridge 414X HP 414X High Yield Cyan High-capacity replacement cyan 414X Original LaserJet Toner Cartridge toner cartridge HP 414X High Yield Yellow High-capacity replacement Original LaserJet Toner Cartridge yellow toner cartridge 414X HP 414X High Yield Magenta High-capacity replacement Original LaserJet Toner Cartridge magenta toner cartridge 414X Part number W2020A W2021A W2022A W2023A W2020X W2021X W2022X W2023X Table 3-10 Supplies - For distribution in Europe, Middle East, Russia, CIS, and Africa only Item Description Cartridge number HP 415A Black Original LaserJet Standard-capacity replacement 415A Toner Cartridge black toner cartridge HP 415A Cyan Original LaserJet Standard-capacity replacement 415A Toner Cartridge cyan toner cartridge HP 415A Yellow Original LaserJet Toner Cartridge Standard-capacity replacement 415A yellow toner cartridge HP 415A Magenta Original LaserJet Toner Cartridge Standard-capacity replacement 415A magenta toner cartridge Part number W2030A W2031A W2032A W2033A Toner cartridge information 39

Section	Page
Printer overview	11
Warning icons	11
Potential shock hazard	12
Printer views	13
Printer front view	13
Printer back view	13
Control panel view	14
Printer specifications	17
Technical specifications	17
Supported operating systems	18
Mobile printing solutions	19
Printer dimensions	20
Power consumption	21
Electrical specifications	21
Acoustic emissions	22
Operating-environment range	22
Printer hardware setup and software installation	22
Paper trays	25
Load paper to Tray 1 (multipurpose tray)	25
Load Paper Tray 1 (multipurpose tray)	25
Tray 1 paper orientation	27
Load paper to Tray 2	28
Load paper Tray 2	28
Tray 2 paper orientation	31
Use alternative letterhead mode	32
Load paper to Tray 3 (optional accessory)	32
Load paper Tray 3	32
Tray 3 paper orientation	34
Use alternative letterhead mode	36
Load and print envelopes	36
Print envelopes	36
Envelope orientation	37
Load and print labels	37
Manually feed labels	38
Label orientation	38
Supplies, accessories, and parts	41
Order supplies, accessories, and parts	41
Ordering	41
Supplies and accessories	41
Customer self-repair parts	43
Configure the HP toner-cartridge-protection supply settings	44
Introduction	44
Enable or disable the Cartridge Policy feature	44
Enable or disable the Cartridge Protection feature	46
Replace the toner cartridges	48
Toner cartridge information	49
Remove and replace the toner cartridges	51
Print	57
Print tasks (Windows)	57
How to print (Windows)	57
Automatically print on both sides (Windows)	58
Manually print on both sides (Windows)	58
Print multiple pages per sheet (Windows)	59
Select the paper type (Windows)	59
Additional print tasks	60
Print tasks (macOS)	60
How to print (macOS)	60
Automatically print on both sides (macOS)	61
Manually print on both sides (macOS)	61
Print multiple pages per sheet (macOS)	62
Select the paper type (macOS)	62
Additional print tasks	62
Store print jobs on the printer to print later or print privately	63
Introduction	63
Create a stored job (Windows)	63
Create a stored job (macOS)	64
Print a stored job	65
Delete a stored job	65
Information sent to printer for Job Accounting purposes	66
Mobile printing	66
Introduction	66
Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing	66
HP ePrint via email	67
AirPrint	68
Android embedded printing	68
Print from a USB flash drive	68
Enable the USB port for printing	69
Print USB documents (keypad control panel)	70
Print using high-speed USB 2.0 port (wired)	70
Method one: Enable the high-speed USB 2.0 port from the printer control panel menus	70
Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server (network-connected printers only)	70
Manage the printer	73
Advanced configuration with the HP Embedded Web Server (EWS)	73
Introduction	73
How to access the HP Embedded Web Server (EWS)	74
HP Embedded Web Server features	74
Configure IP network settings	81
Printer sharing disclaimer	81
View or change network settings	81
Rename the printer on a network	81
Manually configure IPv4 TCP/IP parameters from the control panel	82
Manually configure IPv6 TCP/IP parameters from the control panel	82
Link speed and duplex settings	83
Printer security features	84
Introduction	84
Security statements	84
Assign an administrator password	84
IP Security	85
Encryption support: HP High Performance Secure Hard Disks	85
Lock the formatter	85
Energy-conservation settings	85
Set the sleep timer and configure the printer to use 1 watt or less of power	85
Set the sleep schedule	86
Set the idle settings	86
HP Web Jetadmin	87
Software and firmware updates	87
Solve problems	89
Control panel help system	89
Reset factory settings	90
Introduction	90
Method one: Reset factory settings from the printer control panel	90
Method two: Reset factory settings from the HP Embedded Web Server (network-connected printers only)	91
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel or EWS	91
Change the “Very Low” settings	92
Order supplies	93
Printer does not pick up paper or misfeeds	93
Introduction	93
The printer does not pick up paper	93
The printer picks up multiple sheets of paper	96
Clear paper jams	99
Paper jam locations	100
Auto-navigation for clearing paper jams	100
Experiencing frequent or recurring paper jams?	100
13.B2.D1 jam error in tray 1	101
13.B2.D2 jam error in tray 2	103
13.A3 jam error in tray 3	106
13.B4, 13.B5 jam error in fuser input	109
13.B9 jam error in fuser output	111
13.D1, 13.D3 jam error in the duplexer	113
13.E1 jam error in the output bin	115
Resolving color print quality problems	115
Introduction	115
Troubleshoot print quality	116
Solve wired network problems	128
Introduction	128
Poor physical connection	128
The computer is unable to communicate with the printer	128
The printer is using incorrect link and duplex settings for the network	129
New software programs might be causing compatibility problems	129
The computer or workstation might be set up incorrectly	129
The printer is disabled, or other network settings are incorrect	129
Solve wireless network problems	129
Introduction	129
Wireless connectivity checklist	130
The printer does not print after the wireless configuration completes	131
The printer does not print, and the computer has a third-party firewall installed	131
The wireless connection does not work after moving the wireless router or printer	131
Cannot connect more computers to the wireless printer	131
The wireless printer loses communication when connected to a VPN	131
The network does not appear in the wireless networks list	132
The wireless network is not functioning	132
Reduce interference on a wireless network	132
Service and support	133
HP limited warranty statement	133
UK, Ireland, and Malta	134
Austria, Belgium, Germany, and Luxemburg	134
Belgium, France, and Luxemburg	135
Italy	136
Spain	136
Denmark	137
Norway	137
Sweden	137
Portugal	138
Greece and Cyprus	138
Hungary	138
Czech Republic	139
Slovakia	139
Poland	139
Bulgaria	140
Romania	140
Belgium and the Netherlands	140
Finland	141
Slovenia	141
Croatia	141
Latvia	141
Lithuania	142
Estonia	142
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement	142
Long life consumable and maintenance kit limited warranty statement	143
HP policy on non-HP supplies	143
HP anticounterfeit Web site	143
Data stored on the toner cartridge	144
End User License Agreement	144
Customer self-repair warranty service	148
Customer support	148
Environmental product stewardship program	149
Protecting the environment	149
Ozone production	149
Power consumption	149
Toner consumption	149
Paper use	149
Plastics	150
HP LaserJet print supplies	150
Paper	150
Material restrictions	150
Battery information	150
Disposal of waste equipment by users (EU, UK, and India)	151
Electronic hardware recycling	151
Brazil hardware recycling information	151
Chemical substances	151
Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant Statutory Requirements	152
SEPA Ecolabel User Information (China)	152
The regulation of the implementation on China energy label for printer, fax, and copier	152
Restriction on Hazardous Substances statement (India)	152
WEEE (Turkey)	152
Substances Table (China)	153
Material Safety Data Sheet (MSDS)	153
EPEAT	153
Substances Table (Taiwan)	154
For more information	154
Regulatory information	155
Regulatory statements	155
Regulatory model identification numbers	155
European Union & United Kingdom Regulatory Notice	155
FCC regulations	156
Canada - Industry Canada ICES-003 Compliance Statement	156
VCCI statement (Japan)	156
EMC statement (Korea)	156
EMC statement (China)	156
Power cord instructions	156
Power cord statement (Japan)	157
Laser safety	157
Laser statement for Finland	157
Nordic Statements (Denmark, Finland, Norway, Sweden)	158
GS statement (Germany)	158
Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia)	159
EMI statement (Taiwan)	160
Product stability	160

Match case Limit results 1 per page

Toner cartridge information

The printer indicates when the toner cartridge level is low. The actual toner cartridge life remaining can vary.

Consider having a replacement cartridge available to install when print quality is no longer acceptable.

The printer uses four colors and has a diﬀerent toner cartridge for each color: cyan (C), magenta (M), yellow (Y),

and black (K). The toner cartridges are inside the front door.

Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality.

To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back and forth

end to end. For graphical representation, see the cartridge replacement instructions. Reinsert the toner cartridge

into the printer, and then close the cover.

To purchase cartridges or check cartridge compatibility for the printer, go to HP SureSupply at

http://

www.hp.com/go/suresupply

. Scroll to the bottom of the page and verify that the country/region is correct.

NOTE:

Cartridges are listed based on regional distribution and availability. A cartridge from any country/region

will work in this printer.

Table 3-9

Supplies - For distribution in North America and Latin America only

Item

Description

Cartridge number

Part number

HP 414A Black Original LaserJet

Toner Cartridge

Standard-capacity replacement

black toner cartridge

414A

W2020A

HP 414A Cyan Original LaserJet

Toner Cartridge

Standard-capacity replacement

cyan toner cartridge

414A

W2021A

HP 414A Yellow Original

LaserJet Toner Cartridge

Standard-capacity replacement

yellow toner cartridge

414A

W2022A

HP 414A Magenta Original

LaserJet Toner Cartridge

Standard-capacity replacement

magenta toner cartridge

414A

W2023A

HP 414X High Yield Black

Original LaserJet Toner Cartridge

High-capacity replacement

black toner cartridge

414X

W2020X

HP 414X High Yield Cyan

Original LaserJet Toner Cartridge

High-capacity replacement cyan

toner cartridge

414X

W2021X

HP 414X High Yield Yellow

Original LaserJet Toner Cartridge

High-capacity replacement

yellow toner cartridge

414X

W2022X

HP 414X High Yield Magenta

Original LaserJet Toner Cartridge

High-capacity replacement

magenta toner cartridge

414X

W2023X

Table 3-10

Supplies - For distribution in Europe, Middle East, Russia, CIS, and Africa only

Item

Description

Cartridge number

Part number

HP 415A Black Original LaserJet

Toner Cartridge

Standard-capacity replacement

black toner cartridge

415A

W2030A

HP 415A Cyan Original LaserJet

Toner Cartridge

Standard-capacity replacement

cyan toner cartridge

415A

W2031A

HP 415A Yellow Original

LaserJet Toner Cartridge

Standard-capacity replacement

yellow toner cartridge

415A

W2032A

HP 415A Magenta Original

LaserJet Toner Cartridge

Standard-capacity replacement

magenta toner cartridge

415A

W2033A

Toner cartridge information