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HP Color LaserJet Enterprise M652 User Guide - Page 159

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pages per sheet selecting (Mac) 62 selecting (Windows) 58 paper jams 108 loading the 2,000-sheet highcapacity input tray 30 loading Tray 1 20 loading Tray 2 and the 550-sheet trays 25 selecting 131 Tray 1 orientation 22 Tray 2 and the 500-sheet trays orientation 32 Tray 2 and the 550-sheet trays orientation 27 paper jams 2,000-sheet high-capacity input tray 121 550-sheet trays 116 fuser 125 locations 107 lower-right door 128 output bin 109 right door 125 Tray 1 110 Tray 2 112 paper pickup problems solving 101, 103 paper trays part numbers 38 paper type selecting (Windows) 58 paper types selecting (Mac) 62 paper, ordering 38 part numbers accessories 38 replacement parts 40 supplies 38 toner cartridges 38 toner collection unit 38 ports locating 4 power consumption 17 power connection locating 3 power switch locating 2 power usage 1 watt or less 91 print drivers, supported 12 print media loading in Tray 1 20 print on both sides Mac 61 manually, Windows 58 Windows 58 print settings HP Embedded Web Server 79 printing from USB storage accessories 72 stored jobs 66 printing on both sides settings (Windows) 57 private printing 64 product number locating 3 protect cartridges 44 R replacement parts part numbers 40 replacing toner cartridges 48 toner-collection unit 52 restore factory settings 98 right door jams 125 RJ-45 port locating 4 S secuity settings HP Embedded Web Server 81 security encrypted hard disk 89 serial number locating 3 settings restore factory 98 Sign In button locating 7 Sign Out button locating 7 sleep mode 91 special paper printing (Windows) 58 specifications electrical and acoustic 17 speed, optimizing 91 Start Copy button locating 7 status of printer 5 Stop button locating 5 storage, job Mac settings 66 store print jobs 64 stored jobs creating (Mac) 66 creating (Windows) 64 deleting 67 printing 66 storing jobs with Windows 64 subnet mask 86 supplies low threshold settings 100 ordering 38 part numbers 38 replacing toner cartridges 48 replacing toner-collection unit 52 using when low 100 support online 96 system requirements HP Embedded Web Server 76 minimum 13 T TCP/IP manually configuring IPv4 parameters 86 manually configuring IPv6 parameters 86 technical support online 96 toner cartridge low threshold settings 100 using when low 100 toner cartridges components 48 order numbers 48 part numbers 38 replacing 48 toner collection unit part numbers 38 ENWW Index 149

Section	Page
Printer overview	11
Printer views	12
Printer front view	12
Printer back view	13
Interface ports	14
Control-panel view (color graphical display with keypad control panel, M652 models only)	15
Control-panel view (touchscreen control panel, M653 models only)	17
How to use the touchscreen control panel	19
Printer specifications	20
Technical specifications	20
Supported operating systems	22
Mobile printing solutions	24
Printer dimensions	25
Power consumption, electrical specifications, and acoustic emissions	27
Operating-environment range	27
Printer hardware setup and software installation	28
Paper trays	29
Introduction	30
Load Tray 1	30
Introduction	30
Tray 1 paper orientation	32
Use alternative letterhead mode	34
Enable Alternative Letterhead Mode by using the printer control-panel menus	34
Load Tray 2 and the 550-sheet trays	35
Introduction	35
Tray 2 and the 550-sheet trays paper orientation	37
Use alternative letterhead mode	39
Enable Alternative Letterhead Mode by using the printer control-panel menus	39
Load the 2,000-sheet high-capacity input tray	40
Introduction	40
High-capacity input tray paper orientation	42
Use alternative letterhead mode	44
Enable Alternative Letterhead Mode by using the printer control-panel menus	44
Load and print envelopes	45
Introduction	45
Print envelopes	45
Envelope orientation	45
Load and print labels	46
Introduction	46
Manually feed labels	46
Label orientation	46
Supplies, accessories, and parts	47
Order supplies, accessories, and parts	48
Ordering	48
Supplies and accessories	48
Maintenance/long-life consumables	49
Customer self-repair parts	50
Configure the HP toner-cartridge-protection supply settings	51
Introduction	51
Enable or disable the Cartridge Policy feature	51
Use the printer control panel to enable the Cartridge Policy feature	51
Use the printer control panel to disable the Cartridge Policy feature	51
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature	52
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature	53
Troubleshoot Cartridge Policy control panel error messages	54
Enable or disable the Cartridge Protection feature	54
Use the printer control panel to enable the Cartridge Protection feature	54
Use the printer control panel to disable the Cartridge Protection feature	54
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature	55
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature	56
Troubleshoot Cartridge Protection control panel error messages	57
Replace the toner cartridges	58
Toner-cartridge information	58
Remove and replace the cartridges	59
Replace the toner-collection unit	62
Print	65
Print tasks (Windows)	66
How to print (Windows)	66
Automatically print on both sides (Windows)	67
Manually print on both sides (Windows)	68
Print multiple pages per sheet (Windows)	68
Select the paper type (Windows)	68
Additional print tasks	70
Print tasks (OS X)	71
How to print (OS X)	71
Automatically print on both sides (OS X)	71
Manually print on both sides (OS X)	71
Print multiple pages per sheet (OS X)	72
Select the paper type (OS X)	72
Additional print tasks	73
Store print jobs on the printer to print later or print privately	74
Introduction	74
Create a stored job (Windows)	74
Create a stored job (OS X)	76
Print a stored job	76
Delete a stored job	77
Information sent to printer for Job Accounting purposes	77
Mobile printing	78
Introduction	78
Wireless Direct Print and NFC Printing	78
HP ePrint via email	79
HP ePrint software	80
AirPrint	81
Android embedded printing	81
Print from the USB port	82
Introduction	82
Enable the USB port for printing	82
Print USB documents	83
Manage the printer	85
Advanced configuration with HP Embedded Web Server (EWS)	86
Introduction	86
How to access the HP Embedded Web Server (EWS)	86
HP Embedded Web Server features	87
Information tab	88
General tab	88
Print tab	89
Troubleshooting tab	90
Security tab	91
HP Web Services tab	91
Networking tab	91
Other Links list	93
Configure IP network settings	94
Printer sharing disclaimer	94
View or change network settings	94
Rename the printer on a network	95
Manually configure IPv4 TCP/IP parameters from the control panel	96
Manually configure IPv6 TCP/IP parameters from the control panel	96
Link speed and duplex settings	96
Printer security features	98
Introduction	98
Security statements	98
IP Security	98
Assign an administrator password	98
Encryption support: HP High Performance Secure Hard Disks	99
Lock the formatter	100
Energy-conservation settings	101
Introduction	101
Set the idle settings	101
Set the sleep timer and configure the printer to use 1 watt or less of power	101
HP Web Jetadmin	102
Software and firmware updates	103
Solve problems	105
Customer support	106
Control panel help system	107
Restore factory settings	108
Introduction	108
Method one: Restore factory settings from the printer control panel	108
Method two: Restore factory settings from the HP Embedded Web Server (network-connected printers onl ...	108
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel	110
Change the “Very Low” settings	110
Order supplies	110
Printer does not pick up paper or misfeeds	111
Introduction	111
The printer does not pick up paper	111
The printer picks up multiple sheets of paper	113
Clear paper jams	117
Introduction	117
Paper jam locations	117
Auto-navigation for clearing paper jams	118
Experiencing frequent or recurring paper jams?	118
13.E1 output bin paper jam	119
13.A1 tray 1 paper jam	120
13.A2 tray 2 paper jam	122
13.A3, 13.A4, 13.A5 tray 3, tray 4, tray 5 paper jam	126
13.A 2000-sheet tray paper jam	131
13.B9, 13.B2, 13.FF fuser paper jam	135
13.B2 right door paper jam	138
Improve print quality	139
Introduction	139
Print from a different software program	139
Check the paper-type setting for the print job	139
Check the paper type setting (Windows)	139
Check the paper type setting (OS X)	139
Check toner-cartridge status	140
Print a cleaning page	140
Visually inspect the toner cartridge	141
Check paper and the printing environment	141
Step one: Use paper that meets HP specifications	141
Step two: Check the environment	141
Step three: Set the individual tray alignment	142
Try a different print driver	142
Calibrate the printer to align the colors	143
Image defects table	144
Solve wired network problems	151
Introduction	151
Poor physical connection	151
The computer is using the incorrect IP address for the printer	151
The computer is unable to communicate with the printer	152
The printer is using incorrect link and duplex settings for the network	152
New software programs might be causing compatibility problems	152
The computer or workstation might be set up incorrectly	152
The printer is disabled, or other network settings are incorrect	152
Solve wireless network problems	153
Introduction	153
Wireless connectivity checklist	153
The printer does not print after the wireless configuration completes	154
The printer does not print, and the computer has a third-party firewall installed	154
The wireless connection does not work after moving the wireless router or printer	154
Cannot connect more computers to the wireless printer	154
The wireless printer loses communication when connected to a VPN	155
The network does not appear in the wireless networks list	155
The wireless network is not functioning	155
Reduce interference on a wireless network	155

Match case Limit results 1 per page

pages per sheet

selecting (Mac)

selecting (Windows)

paper

jams

108

loading the 2,000-sheet high-

capacity input tray

loading Tray 1

loading Tray 2 and the 550-sheet

trays

selecting

131

Tray 1 orientation

Tray 2 and the 500-sheet trays

orientation

Tray 2 and the 550-sheet trays

orientation

paper jams

2,000-sheet high-capacity input

tray

121

550-sheet trays

116

fuser

125

locations

107

lower-right door

128

output bin

109

right door

125

Tray 1

110

Tray 2

112

paper pickup problems

solving

101, 103

paper trays

part numbers

paper type

selecting (Windows)

paper types

selecting (Mac)

paper, ordering

part numbers

accessories

replacement parts

supplies

toner cartridges

toner collection unit

ports

locating

power

consumption

power connection

locating

power switch

locating

power usage

1 watt or less

print drivers, supported

print media

loading in Tray 1

print on both sides

Mac

manually, Windows

Windows

print settings

HP Embedded Web Server

printing

from USB storage accessories

stored jobs

printing on both sides

settings (Windows)

private printing

product number

locating

protect cartridges

replacement parts

part numbers

replacing

toner cartridges

toner-collection unit

restore factory settings

right door

jams

125

RJ-45 port

locating

secuity settings

HP Embedded Web Server

security

encrypted hard disk

serial number

locating

settings

restore factory

locating

Sign Out button

locating

sleep mode

special paper

printing (Windows)

speciﬁcations

electrical and acoustic

speed, optimizing

Start Copy button

locating

status of printer

Stop button

locating

storage, job

Mac settings

store print jobs

stored jobs

creating (Mac)

creating (Windows)

deleting

printing

storing jobs

with Windows

subnet mask

supplies

low threshold settings

100

ordering

part numbers

replacing toner cartridges

replacing toner-collection unit

using when low

100

support

online

system requirements

HP Embedded Web Server

minimum

TCP/IP

manually conﬁguring IPv4

parameters

manually conﬁguring IPv6

parameters

technical support

online

toner cartridge

low threshold settings

100

using when low

100

toner cartridges

components

order numbers

part numbers

replacing

toner collection unit

part numbers

ENWW

Index

149