HP Color LaserJet Enterprise M652 User Guide - Page 8

Other Links list

...............................................................................................................................

83

Configure IP network settings

..............................................................................................................................................

84

Printer sharing disclaimer

................................................................................................................................

84

View or change network settings

...................................................................................................................

84

Rename the printer on a network

..................................................................................................................

85

Manually configure IPv4 TCP/IP parameters from the control panel

........................................................

86

Manually configure IPv6 TCP/IP parameters from the control panel

........................................................

86

Link speed and duplex settings

......................................................................................................................

86

Printer security features

.......................................................................................................................................................

88

Introduction

........................................................................................................................................................

88

Security statements

..........................................................................................................................................

88

IP Security

...........................................................................................................................................................

88

Assign an administrator password

.................................................................................................................

88

Encryption support: HP High Performance Secure Hard Disks

..................................................................

89

Lock the formatter

............................................................................................................................................

90

Energy-conservation settings

..............................................................................................................................................

91

Introduction

........................................................................................................................................................

91

Set the idle settings

..........................................................................................................................................

91

Set the sleep timer and configure the printer to use 1 watt or less of power

........................................

91

HP Web Jetadmin

...................................................................................................................................................................

92

Software and firmware updates

..........................................................................................................................................

93

6

Solve problems

.......................................................................................................................................................................................

95

Customer support

..................................................................................................................................................................

96

Control panel help system

....................................................................................................................................................

97

Restore factory settings

........................................................................................................................................................

98

Introduction

........................................................................................................................................................

98

Method one: Restore factory settings from the printer control panel

......................................................

98

Method two: Restore factory settings from the HP Embedded Web Server (network-connected

printers only)

......................................................................................................................................................

98

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel

..............................

100

Change the “Very Low” settings

...................................................................................................................

100

Order supplies

.................................................................................................................................................

100

Printer does not pick up paper or misfeeds

....................................................................................................................

101

Introduction

......................................................................................................................................................

101

The printer does not pick up paper

..............................................................................................................

101

The printer picks up multiple sheets of paper

............................................................................................

103

Clear paper jams

..................................................................................................................................................................

107

Introduction

......................................................................................................................................................

107

Paper jam locations

........................................................................................................................................

107

Auto-navigation for clearing paper jams

.....................................................................................................

108

vi

ENWW

Section	Page
Printer overview	11
Printer views	12
Printer front view	12
Printer back view	13
Interface ports	14
Control-panel view (color graphical display with keypad control panel, M652 models only)	15
Control-panel view (touchscreen control panel, M653 models only)	17
How to use the touchscreen control panel	19
Printer specifications	20
Technical specifications	20
Supported operating systems	22
Mobile printing solutions	24
Printer dimensions	25
Power consumption, electrical specifications, and acoustic emissions	27
Operating-environment range	27
Printer hardware setup and software installation	28
Paper trays	29
Introduction	30
Load Tray 1	30
Introduction	30
Tray 1 paper orientation	32
Use alternative letterhead mode	34
Enable Alternative Letterhead Mode by using the printer control-panel menus	34
Load Tray 2 and the 550-sheet trays	35
Introduction	35
Tray 2 and the 550-sheet trays paper orientation	37
Use alternative letterhead mode	39
Enable Alternative Letterhead Mode by using the printer control-panel menus	39
Load the 2,000-sheet high-capacity input tray	40
Introduction	40
High-capacity input tray paper orientation	42
Use alternative letterhead mode	44
Enable Alternative Letterhead Mode by using the printer control-panel menus	44
Load and print envelopes	45
Introduction	45
Print envelopes	45
Envelope orientation	45
Load and print labels	46
Introduction	46
Manually feed labels	46
Label orientation	46
Supplies, accessories, and parts	47
Order supplies, accessories, and parts	48
Ordering	48
Supplies and accessories	48
Maintenance/long-life consumables	49
Customer self-repair parts	50
Configure the HP toner-cartridge-protection supply settings	51
Introduction	51
Enable or disable the Cartridge Policy feature	51
Use the printer control panel to enable the Cartridge Policy feature	51
Use the printer control panel to disable the Cartridge Policy feature	51
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature	52
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature	53
Troubleshoot Cartridge Policy control panel error messages	54
Enable or disable the Cartridge Protection feature	54
Use the printer control panel to enable the Cartridge Protection feature	54
Use the printer control panel to disable the Cartridge Protection feature	54
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature	55
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature	56
Troubleshoot Cartridge Protection control panel error messages	57
Replace the toner cartridges	58
Toner-cartridge information	58
Remove and replace the cartridges	59
Replace the toner-collection unit	62
Print	65
Print tasks (Windows)	66
How to print (Windows)	66
Automatically print on both sides (Windows)	67
Manually print on both sides (Windows)	68
Print multiple pages per sheet (Windows)	68
Select the paper type (Windows)	68
Additional print tasks	70
Print tasks (OS X)	71
How to print (OS X)	71
Automatically print on both sides (OS X)	71
Manually print on both sides (OS X)	71
Print multiple pages per sheet (OS X)	72
Select the paper type (OS X)	72
Additional print tasks	73
Store print jobs on the printer to print later or print privately	74
Introduction	74
Create a stored job (Windows)	74
Create a stored job (OS X)	76
Print a stored job	76
Delete a stored job	77
Information sent to printer for Job Accounting purposes	77
Mobile printing	78
Introduction	78
Wireless Direct Print and NFC Printing	78
HP ePrint via email	79
HP ePrint software	80
AirPrint	81
Android embedded printing	81
Print from the USB port	82
Introduction	82
Enable the USB port for printing	82
Print USB documents	83
Manage the printer	85
Advanced configuration with HP Embedded Web Server (EWS)	86
Introduction	86
How to access the HP Embedded Web Server (EWS)	86
HP Embedded Web Server features	87
Information tab	88
General tab	88
Print tab	89
Troubleshooting tab	90
Security tab	91
HP Web Services tab	91
Networking tab	91
Other Links list	93
Configure IP network settings	94
Printer sharing disclaimer	94
View or change network settings	94
Rename the printer on a network	95
Manually configure IPv4 TCP/IP parameters from the control panel	96
Manually configure IPv6 TCP/IP parameters from the control panel	96
Link speed and duplex settings	96
Printer security features	98
Introduction	98
Security statements	98
IP Security	98
Assign an administrator password	98
Encryption support: HP High Performance Secure Hard Disks	99
Lock the formatter	100
Energy-conservation settings	101
Introduction	101
Set the idle settings	101
Set the sleep timer and configure the printer to use 1 watt or less of power	101
HP Web Jetadmin	102
Software and firmware updates	103
Solve problems	105
Customer support	106
Control panel help system	107
Restore factory settings	108
Introduction	108
Method one: Restore factory settings from the printer control panel	108
Method two: Restore factory settings from the HP Embedded Web Server (network-connected printers onl ...	108
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel	110
Change the “Very Low” settings	110
Order supplies	110
Printer does not pick up paper or misfeeds	111
Introduction	111
The printer does not pick up paper	111
The printer picks up multiple sheets of paper	113
Clear paper jams	117
Introduction	117
Paper jam locations	117
Auto-navigation for clearing paper jams	118
Experiencing frequent or recurring paper jams?	118
13.E1 output bin paper jam	119
13.A1 tray 1 paper jam	120
13.A2 tray 2 paper jam	122
13.A3, 13.A4, 13.A5 tray 3, tray 4, tray 5 paper jam	126
13.A 2000-sheet tray paper jam	131
13.B9, 13.B2, 13.FF fuser paper jam	135
13.B2 right door paper jam	138
Improve print quality	139
Introduction	139
Print from a different software program	139
Check the paper-type setting for the print job	139
Check the paper type setting (Windows)	139
Check the paper type setting (OS X)	139
Check toner-cartridge status	140
Print a cleaning page	140
Visually inspect the toner cartridge	141
Check paper and the printing environment	141
Step one: Use paper that meets HP specifications	141
Step two: Check the environment	141
Step three: Set the individual tray alignment	142
Try a different print driver	142
Calibrate the printer to align the colors	143
Image defects table	144
Solve wired network problems	151
Introduction	151
Poor physical connection	151
The computer is using the incorrect IP address for the printer	151
The computer is unable to communicate with the printer	152
The printer is using incorrect link and duplex settings for the network	152
New software programs might be causing compatibility problems	152
The computer or workstation might be set up incorrectly	152
The printer is disabled, or other network settings are incorrect	152
Solve wireless network problems	153
Introduction	153
Wireless connectivity checklist	153
The printer does not print after the wireless configuration completes	154
The printer does not print, and the computer has a third-party firewall installed	154
The wireless connection does not work after moving the wireless router or printer	154
Cannot connect more computers to the wireless printer	154
The wireless printer loses communication when connected to a VPN	155
The network does not appear in the wireless networks list	155
The wireless network is not functioning	155
Reduce interference on a wireless network	155

HP Color LaserJet Enterprise M652 User Guide - Page 8

Encryption support: HP High Performance Secure Hard Disks, Change the Very Low settings

Page 8 highlights