HP Color LaserJet Enterprise MFP 5800dn User Guide - Page 218
Table 9-10, Image placement defects, Light print
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Table 9-10 Image placement defects Sample Description Possible solutions The image is not centered, or is skewed on the page. The defect occurs when the 1. paper is not positioned properly as it is pulled from the tray and moves through 2. the paper path. Reprint the document. Remove the paper and then reload the tray. Make sure that all the paper edges are even on all sides. 3. Make sure that the top of the paper stack is below the tray-full indicator. Do not overfill the tray. 4. Make sure that the paper guides are adjusted to the correct size for the paper. Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. 5. If the issue persists, go to support.hp.com. Table 9-11 Light print Sample Description The printed content is light or faded on the entire page. Possible solutions 1. Reprint the document. 2. Remove the cartridge, and then shake it to redistribute the toner. Reinsert the toner cartridges into the printer and close the cover. For a graphical representation of this procedure, see Replace the toner cartridges. 3. Mono models only: Make sure that the EconoMode setting is disabled, both at the printer control panel and in the print driver. 4. Make sure that the cartridge is installed correctly. 5. Print a Supplies Status Page and check the life and usage of the cartridge. 6. Replace the cartridge. 7. If the issue persists, go to support.hp.com. 206 Chapter 9 Solve problems