HP Color LaserJet Enterprise MFP X57945dn User Guide - Page 167
A3 jam error in Tray 3, Follow these troubleshooting steps in the order presented.
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d. Clean the rollers with a dampened lint free cloth. e. Reinstall the roller assemblies and close the right door. f. Run a print job from Tray 2. 11. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.A3 jam error in Tray 3 Follow these troubleshooting steps in the order presented. Recommended action for customers Use the following procedure to check for paper in all possible jam locations related to the 550-sheet trays. When a jam occurs, the control panel displays an animation that assists in clearing the jam. ● 13.A3.A3 Jam in tray 3 ● 13.A3.D3 Jam in tray 3 156 Chapter 9 Solve problems
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d.
Clean the rollers with a dampened lint free cloth.
e.
Reinstall the roller assemblies and close the right door.
f.
Run a print job from Tray 2.
11.
If the error persists, contact your HP-authorized service or support provider, or contact customer
support at
www.hp.com/go/contactHP
.
13.A3 jam error in Tray 3
Follow these troubleshooting steps in the order presented.
Recommended action for customers
Use the following procedure to check for paper in all possible jam locations related to the 550-sheet
trays. When a jam occurs, the control panel displays an animation that assists in clearing the jam.
●
13.A3.A3 Jam in tray 3
●
13.A3.D3 Jam in tray 3
156
Chapter 9
Solve problems