Home » HP Manuals » Laser Printers » HP Color LaserJet Managed MFP E786z » Manual Viewer

HP Color LaserJet Managed MFP E786z User Guide - Page 24

Supported operating systems

View all HP Color LaserJet Managed MFP E786z manuals

Add to My Manuals
Save this manual to your list of manuals

Page 24 highlights

Table 1-7 Paper trays and accessories (continued) Trays and accessories Booklet maker finishing accessory Inner finisher accessory 2/3 hole punch accessory 2/4 hole punch accessory Swedish hole punch accessory HP Job separator HP Second exit Availability Optional Optional Optional Optional Optional Optional Optional Supported operating systems Learn about supported operating systems. The following information applies to the Printer-Specific Windows PCL 6 and HP print drivers for macOS and to the software installer. Windows: The HP Software Installer can be downloaded from the printer support website for this printer and installs the correct "HP PCL.6" print driver, depending on the Windows operating system, along with optional software when using the software installer. Download the "HP PCL.6" print driver from the printer-support website for this printer: www.hp.com/support. macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/ LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver. HP Easy Start is not included in the HP Software Installer. 1. Go to 123.hp.com/LaserJet. 2. Follow the steps provided to download the printer software. Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting. UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts. Table 1-8 Supported operating systems and print drivers Operating system Print driver installed (from the software on the web) Windows Server 2003 SP2, 32-bit The "HP PCL.6" printer-specific print driver is available for download from the printer-support website. Download the driver, and then use the Microsoft Add Printer tool to install it. Windows 7 SP1, 32-bit and 64-bit Windows 10, 32-bit and 64-bit Microsoft retired mainstream support for Windows Server 2003 in July 2010. HP will continue to provide best effort support for the discontinued Server 2003 operating system. Some features and page sizes in the print driver are not supported. The "HP PCL 6" printer-specific print driver is installed for this operating system as part of the software installation. The "HP PCL-6" printer-specific print driver is installed for this operating system as part of the software installation. Supported operating systems 13

Section	Page
Printer overview	12
Warning icons	12
Potential shock hazard	12
Printer views	13
Printer front view	13
Printer back view	15
Interface ports view	16
Control-panel view	16
Printer specifications	19
General specifications	19
Print specifications	19
Scan specifications	20
Copy specifications	21
Paper handling specifications	21
Supported operating systems	24
Printer dimensions	25
Power consumption, electrical specifications, and acoustic emissions	26
Operating-environment range	26
Printer hardware setup and software installation	26
Paper trays	27
Load paper to Tray 1 (multipurpose tray)	27
Load Tray 1 (multipurpose tray)	27
Tray 1 (multipurpose tray) paper orientation	29
Load paper to Tray 2, Tray 3 and the optional 2 x 520-sheet trays	33
Load Tray 2, Tray 3, and the optional 2 x 520-sheet trays	33
Tray 2, Tray 3 and the optional 2 x 520-sheet trays paper orientation	35
Use alternative letterhead mode	38
Load and print envelopes	39
Print envelopes	39
Envelope orientation	39
Load and print labels	40
Manually feed labels	40
Label orientation	40
Supplies, accessories, and parts	42
Order supplies, accessories, and parts	42
Ordering	42
Replace the toner cartridges	42
Toner cartridge information	42
Remove and replace the toner cartridge	43
Replace the toner collection unit (TCU)	45
Replace the toner collection unit (TCU)	45
Replace the staple cartridge (optional inner finisher)	48
Remove and replace the inner finisher accessory staple cartridge	48
Remove and replace the stapler/stacker accessory staple cartridge	50
Remove and replace the booklet-maker accessory staple cartridge	53
Print	57
Print tasks (Windows)	57
How to print (Windows)	57
Automatically print on both sides (Windows)	58
Manually print on both sides (Windows)	58
Print multiple pages per sheet (Windows)	58
Select the paper type (Windows)	59
Additional print tasks	59
Print tasks (macOS)	60
How to print (macOS)	60
Automatically print on both sides (macOS)	60
Manually print on both sides (macOS)	60
Print multiple pages per sheet (macOS)	61
Select the paper type (macOS)	61
Additional print tasks	62
Store print jobs on the printer to print later or print privately	62
Introduction	62
Create a stored job (Windows)	62
Create a stored job (macOS)	63
Print a stored job	64
Delete a stored job	64
Information sent to printer for Job Accounting purposes	65
Mobile printing	65
Mobile printing solutions	65
Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing	66
HP ePrint via email	67
AirPrint	67
Android embedded printing	68
Print from a USB flash drive	68
Enable the USB port for printing	68
Print USB documents	69
Print using the SuperSpeed USB 3.0 port (wired)	69
Method one: Enable the SuperSpeed USB 3.0 port from the printer control panel menus	70
Method two: Enable the SuperSpeed USB 3.0 port from the HP Embedded Web Server (network-connected printers only)	70
Copy	71
Make a copy	71
Copy on both sides (duplex)	73
Additional copy tasks	75
Scan	76
Set up Scan to Email	76
Introduction	76
Before you begin	76
Step one: Access the HP Embedded Web Server (EWS)	77
Step two: Configure the Network Identification settings	78
Step three: Configure the Send to Email feature	78
Step four: Configure the Quick Sets (optional)	88
Step five: Set up Send to Email to use Office 365 Outlook (optional)	88
Set up Scan to Network Folder	91
Introduction	91
Before you begin	91
Step one: Access the HP Embedded Web Server (EWS)	91
Step two: Set up Scan to Network Folder	92
Set up Scan to SharePoint	101
Introduction	101
Before you begin	102
Step one: Access the HP Embedded Web Server (EWS)	102
Step two: Enable Scan to SharePoint and create a Scan to SharePoint Quick Set	102
Scan a file directly to a SharePoint site	104
Quick Set scan settings and options for Scan to SharePoint	105
Set up Scan to USB Drive	107
Introduction	107
Step one: Access the HP Embedded Web Server (EWS)	107
Step two: Enable Scan to USB Drive	108
Step three: Configure the Quick Sets (optional)	108
Default scan settings for Scan to USB Drive setup	109
Default file settings for Save to USB setup	110
Scan to email	111
Introduction	111
Scan to email	111
Scan to job storage	114
Introduction	114
Scan to job storage on the printer	114
Print from job storage on the printer	116
Scan to network folder	116
Introduction	116
Scan to network folder	116
Scan to SharePoint	118
Introduction	118
Scan to SharePoint	119
Scan to USB drive	120
Introduction	121
Scan to USB drive	121
Use HP JetAdvantage business solutions	123
Additional scan tasks	123
Fax	124
Set up fax	124
Introduction	124
Set up fax by using the printer control panel	124
Change fax configurations	125
Fax dialing settings	125
General fax send settings	126
Fax receive settings	127
Send a fax	128
Create a fax printing schedule	130
Block incoming faxes	130
Create a list of blocked fax numbers	130
Delete numbers from the list of blocked fax numbers	131
Additional fax tasks	131
Manage the printer	132
Advanced configuration with the HP Embedded Web Server (EWS)	132
Introduction	132
How to access the HP Embedded Web Server (EWS)	133
HP Embedded Web Server features	133
Configure IP network settings	142
Printer sharing disclaimer	142
View or change network settings	142
Rename the printer on a network	143
Manually configure IPv4 TCP/IP parameters from the control panel	143
Manually configure IPv6 TCP/IP parameters from the control panel	144
Link speed and duplex settings	144
Printer security features	145
Introduction	145
Security statements	145
Assign an administrator password	145
IP Security	146
Encryption support: HP High Performance Secure Hard Disks	147
Lock the formatter	147
Energy-conservation settings	147
Set the sleep timer and configure the printer to use 1 watt or less of power	147
Set the sleep schedule	147
HP Web Jetadmin	148
Software and firmware updates	148
Solve problems	149
Customer support	149
Control panel help system	149
Reset factory settings	150
Introduction	150
Method one: Reset factory settings from the printer control panel	150
Method two: Reset factory settings from the HP Embedded Web Server (network-connected printers only)	151
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel or EWS	151
Printer does not pick up paper or misfeeds	151
Introduction	151
The printer does not pick up paper	151
The printer picks up multiple sheets of paper	154
The document feeder jams, skews, or picks up multiple sheets of paper	157
Clear paper jams	158
Paper jam locations	158
Auto-navigation for clearing paper jams	159
Experiencing frequent or recurring paper jams?	159
31.13.yz jam error in the document feeder	160
13.A1 jam error in tray 1 (multipurpose tray)	162
13.A2, 13.A3, 13.A4 jam errors in tray 2, tray 3, or the optional 2 x 520-sheet trays	162
13.E1 jam error in the output bin	164
13.B9, 13.B2, 13.FF jam errors in the right door and fuser area	164
Resolving color print quality problems	165
Introduction	165
Troubleshoot print quality	166
Improve copy image quality	178
Check the scanner glass for dirt and smudges	178
Calibrate the scanner	180
Check the paper settings	180
Check the image-adjustment settings	180
Optimize copy quality for text or pictures	181
Improve scan image quality	181
Check the scanner glass for dirt and smudges	181
Check the resolution settings	183
Check the color settings	184
Check the image-adjustment settings	184
Optimize scan quality for text or pictures	185
Check the output-quality settings	185
Improve fax image quality	186
Check the scanner glass for dirt and smudges	186
Check the send-fax resolution settings	188
Check the image-adjustment settings	188
Optimize fax quality for text or pictures	188
Check the error-correction setting	189
Check the fit-to-page setting	189
Send to a different fax machine	189
Check the sender's fax machine	189
Solve wired network problems	190
Solve wireless network problems	190
Solve fax problems	190
Checklist for solving fax problems	190
General fax problems	192
USB flash drive is not responding	193
Method one: Enable the USB port from the printer control panel	193
Method two: Enable the USB port from the HP Embedded Web Server (network-connected printers only)	193
Service and support	195
HP limited warranty statement	195
UK, Ireland, and Malta	196
Austria, Belgium, Germany, and Luxemburg	196
Belgium, France, and Luxemburg	197
Italy	198
Spain	198
Denmark	199
Norway	199
Sweden	199
Portugal	200
Greece and Cyprus	200
Hungary	200
Czech Republic	201
Slovakia	201
Poland	201
Bulgaria	202
Romania	202
Belgium and the Netherlands	202
Finland	203
Slovenia	203
Croatia	203
Latvia	203
Lithuania	204
Estonia	204
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement	204
Long life consumable and maintenance kit limited warranty statement	205
HP policy on non-HP supplies	205
HP anticounterfeit Web site	205
Data stored on the toner cartridge	206
End User License Agreement	206
Customer self-repair warranty service	210
Customer support	211
Environmental product stewardship program	212
Protecting the environment	212
Ozone production	212
Power consumption	212
Paper use	212
Plastics	212
HP LaserJet print supplies	213
Paper	213
Material restrictions	213
Battery information	213
Disposal of waste equipment by users (EU, UK, and India)	214
Electronic hardware recycling	214
Brazil hardware recycling information	214
WEEE (Turkey)	214
Chemical substances	214
Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant Statutory Requirements	215
SEPA Ecolabel User Information (China)	215
The regulation of the implementation on China energy label for printer, fax, and copier	215
Restriction on Hazardous Substances statement (India)	215
Substances Table (China)	216
Material Safety Data Sheet (MSDS)	216
EPEAT	217
Substances Table (Taiwan)	217
For more information	217
Regulatory information	219
Regulatory statements	219
Regulatory model identification numbers	219
European Union & United Kingdom Regulatory Notice	219
FCC regulations	220
Canada - Industry Canada ICES-003 Compliance Statement	220
VCCI statement (Japan)	220
EMC statement (Korea)	220
EMC statement (China)	220
Power cord instructions	220
Power cord statement (Japan)	221
Laser safety	221
Laser statement for Finland	221
Nordic Statements (Denmark, Finland, Norway, Sweden)	222
GS statement (Germany)	222
Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia)	223
EMI statement (Taiwan)	223
Taiwan BSMI USB Port (Walk-up) statement	224
Product stability	224
Telecom (fax) statements	224
Fax Cord Statement	224
Europe Statement for Telecom Operation	224
Declaração para a ANATEL do Brasil	224
New Zealand Telecom Statements	224
Additional FCC statement for telecom products (US)	225
Telephone Consumer Protection Act (US)	225
Industry Canada CS-03 requirements	225
Japan Telecom Mark	226
Belarus	227
Wireless statements	227
European regulatory notice	227
FCC compliance statement—United States	227
Australia statement	228
Brazil: (Portuguese)	228
Canadian statements	228
Products with 5 GHz Operation Industry of Canada	228
Exposure to Radio Frequency Radiation (Canada)	228
European Regulatory Notice	228
China CMIIT Wireless Statement	229
Notice for use in Japan	229
Notice for use in Russia	229
Mexico statement	229
Taiwan statement	229
Taiwan NCC statement	229
Thailand Wireless Statement	229
RFID/NFC Statement	229
China Short Range Device Statement	230

Match case Limit results 1 per page

Table 1-7

Paper trays and accessories

(continued)

Trays and accessories

Availability

Booklet maker ﬁnishing accessory

Optional

Inner ﬁnisher accessory

Optional

2/3 hole punch accessory

Optional

2/4 hole punch accessory

Optional

Swedish hole punch accessory

Optional

HP Job separator

Optional

HP Second exit

Optional

Supported operating systems

Learn about supported operating systems.

The following information applies to the Printer-Speciﬁc Windows PCL 6 and HP print drivers for macOS and to

the software installer.

Windows:

The HP Software Installer can be downloaded from the printer support website for this printer and

installs the correct "HPPCL.6” print driver, depending on the Windows operating system, along with optional

software when using the software installer. Download the "HPPCL.6" print driver from the printer-support

website for this printer:

www.hp.com/support

macOS:

Mac computers are supported with this printer. Download HP Easy Start either from

123.hp.com/

LaserJet

or from the Printer Support page, and then use HP Easy Start to install the HP print driver. HP Easy Start

is not included in the HP Software Installer.

Go to

123.hp.com/LaserJet

Follow the steps provided to download the printer software.

Linux:

For information and print drivers for Linux, go to

www.hp.com/go/linuxprinting

UNIX:

For information and print drivers for UNIX®, go to

www.hp.com/go/unixmodelscripts

Table 1-8

Supported operating systems and print drivers

Operating system

Print driver installed (from the software on the web)

Windows Server 2003 SP2, 32-bit

The “HP PCL.6” printer-speciﬁc print driver is available for download

from the printer-support website. Download the driver, and then

use the Microsoft Add Printer tool to install it.

Microsoft retired mainstream support for Windows Server 2003 in

July 2010. HP will continue to provide best eﬀort support for the

discontinued Server 2003 operating system. Some features and

page sizes in the print driver are not supported.

Windows 7 SP1, 32-bit and 64-bit

The “HP PCL 6” printer-speciﬁc print driver is installed for this

operating system as part of the software installation.

Windows 10, 32-bit and 64-bit

The “HPPCL-6” printer-speciﬁc print driver is installed for this

operating system as part of the software installation.

Supported operating systems