HP Color LaserJet Professional CP5225 HP Color LaserJet CP5220 Series - Solve - Page 3

HP Color LaserJet CP5220 Series Printer - Solve Problems How do I? Steps to perform 6 Paper could be jammed inside the fuser where it would not be visible. Open the fuser to check for jammed paper inside. CAUTION: The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it. a. Lift the green tab on the left side of the fuser to open the fuser jam-access door. If paper is jammed inside the fuser, gently pull it straight out to remove it. If the paper tears, remove all paper fragments. CAUTION: Even if the body of the fuser has cooled, the rollers that are inside could still be hot. Do not touch the fuser rollers until they have cooled. b. If paper is not visible in the fuser, paper might be jammed underneath the fuser. To remove the fuser, grasp the fuser handles, lift up slightly, and pull straight out. c. If jammed paper is present in the fuser cavity, gently pull the paper straight out to remove it. Reinstall the fuser. d. Reinstall the fuser. ©2009 Copyright Hewlett-Packard Development Company, L.P. 3 www.hp.com