HP D2D100 HP StorageWorks D2D Backup System User Guide (EH880-90950, October 2 - Page 6

Copy using a tape drive attached to the host, Restore processes, Troubleshooting

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10 Copy using a tape drive attached to the host 99 Requirements 99 Tape drives supported 99 Archive from host to tape process 99 Further information 100 Compression 100 11 Restore processes 101 Restore scenarios 101 Restoring from the HP D2D Backup System 102 Reconnecting to the HP D2D after host failure 102 12 Troubleshooting 105 Connecting the hardware 105 My network does not have a spare Gigabit port 105 The supplied cable is too short 105 I am connecting directly to a 10/100 Base-T port on a storage server 105 DHCP is not working 105 Running the Installation wizard 106 Drivers fail to install using the install wizard 106 Device discovery fails to find device 106 iSCSI Initiator fails to download 107 The wizard has not created an autoloader for my host 107 Manual installation 108 HP D2D Backup System troubleshooting 108 Powering up the HP D2D Backup System 108 Shutting down the HP D2D Backup System 108 Disconnecting hosts 109 Device troubleshooting 109 Host cannot connect to the device from Web Management Interface 109 Backup application fails to see device 109 I cannot create a device 110 I cannot see a newly created device 110 I cannot see additional slots from the backup application 110 A deleted device keeps reappearing 110 If backup is slow 110 Cartridge troubleshooting 110 I cannot resize cartridges 110 My tape drive device has run out of space 111 The cartridges for my attached tape drive are smaller than 200 GB 111 Attached tape drive troubleshooting 111 An attached tape drive does not appear on the Web interface 111 Cartridge copy or export fails 111 Cartridge import fails 111 Email alerts troubleshooting 112 Disk troubleshooting 112 If the HP D2D Backup System runs out of space 112 If a disk fails 112 13 Hard disk replacement 113 Replaceable parts 113 RAID 5 113 How do I know a disk has failed 113 If more than one disk fails 114 Electrostatic discharge information 115 Replacing the hard disk 115 Replacing a complete unit 122 6

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10 Copy using a tape drive attached to the host
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Requirements
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Tape drives supported
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Archive from host to tape process
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Further information
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Compression
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11 Restore processes
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Restore scenarios
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Restoring from the HP D2D Backup System
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Reconnecting to the HP D2D after host failure
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12 Troubleshooting
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Connecting the hardware
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My network does not have a spare Gigabit port
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The supplied cable is too short
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I am connecting directly to a 10/100 Base-T port on a storage server
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DHCP is not working
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Running the Installation wizard
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Drivers fail to install using the install wizard
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Device discovery fails to
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iSCSI Initiator fails to download
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The wizard has not created an autoloader for my host
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Manual installation
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HP D2D Backup System troubleshooting
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Powering up the HP D2D Backup System
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Shutting down the HP D2D Backup System
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Disconnecting hosts
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Device troubleshooting
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Host cannot connect to the device from Web Management Interface
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Backup application fails to see device
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I cannot create a device
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I cannot see a newly created device
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I cannot see additional slots from the backup application
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A deleted device keeps reappearing
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If backup is slow
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Cartridge troubleshooting
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I cannot resize cartridges
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My tape drive device has run out of space
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The cartridges for my attached tape drive are smaller than 200 GB
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Attached tape drive troubleshooting
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An attached tape drive does not appear on the Web interface
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Cartridge copy or export fails
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Cartridge import fails
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Email alerts troubleshooting
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Disk troubleshooting
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If the HP D2D Backup System runs out of space
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112
If a disk fails
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13 Hard disk replacement
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Replaceable parts
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RAID 5
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113
How do I know a disk has failed?
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113
If more than one disk fails
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Electrostatic discharge information
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Replacing the hard disk
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Replacing a complete unit
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