HP DesignJet T850 Limited Warranty - Page 5

HP Limited Warranty Statement, Limited Warranty.

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a. Improper or inadequate maintenance or calibration as defined in the product documentation or as directed by HP. b. Accessories, software, interfacing, substrates, parts, ink, or supplies not provided or supported by HP. c. Operation outside the product's specifications. d. Improper site preparation or maintenance as defined in the product documentation or as directed by HP. e. Unauthorized modification or misuse, including but not limited to the insertion/connection of electric/electronics systems/components/boards not provided or supported by HP and/or additional cables other than the ones originally present in the system. f. Cosmetic damage, including but not limited to scratches or fingerprints, is not covered by HP's Limited Warranty. g. Routine printer maintenance operations in the printer, such as cleaning and preventive maintenance services (including parts contained in any preventive maintenance kit and HP service engineer visits), are not covered by HP's Limited Warranty. 5. HP's limited warranty is void in the event the printer is attached to an aftermarket apparatus or system that modifies the printer's functionality such as a continuous ink system. 6. Dynamic security enabled printer. This printer is intended to work only with cartridges that have a new or reused HP chip, and it uses dynamic security measures to block cartridges using a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. A reused HP chip enables the use of reused, remanufactured, and refilled cartridges. For more information, see the HP website at the following link: http://www.hp.com/learn/ds. 7. Attention: This warranty does not cover damages or repairs on a printer using non-original HP inks or inks from other vendors. For HP printer products, the use of a refilled or non-original HP consumable product (ink, printhead or ink cartridge) does not affect either HP's Limited Warranty to you or any HP support contract with you. However, if printer failure or damage is attributable to the use of a non-HP consumable product, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. 8. If HP or an HP authorized service provider receives, during the applicable warranty period, notice of a defect in any product covered by this HP Limited Warranty, HP shall, at its option, either repair or replace the product which proves to be defective. 9. Customer self-repair warranty service. HP products are designed with many Customer Self-Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If, during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: a. Parts for which customer self-repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. b. Parts for which customer self-repair is optional. These parts are also designed for Customer Self-Repair. If, however, you require that HP replace them for you, this may be done at no additional charge under the type of warranty service designated for your product. 2 Chapter 1 HP Limited Warranty Statement

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a.
Improper or inadequate maintenance or calibration as defined in the product documentation
or as directed by HP.
b.
Accessories, software, interfacing, substrates, parts, ink, or supplies not provided or
supported by HP.
c.
Operation outside the product's specifications.
d.
Improper site preparation or maintenance as defined in the product documentation or as
directed by HP.
e.
Unauthorized modification or misuse, including but not limited to the insertion/connection
of electric/electronics systems/components/boards not provided or supported by HP and/or
additional cables other than the ones originally present in the system.
f.
Cosmetic damage, including but not limited to scratches or fingerprints, is not covered by HP’s
Limited Warranty.
g.
Routine printer maintenance operations in the printer, such as cleaning and preventive
maintenance services (including parts contained in any preventive maintenance kit and HP
service engineer visits), are not covered by HP’s Limited Warranty.
5.
HP’s limited warranty is void in the event the printer is attached to an aftermarket apparatus or
system that modifies the printer’s functionality such as a continuous ink system.
6.
Dynamic security enabled printer. This printer is intended to work only with cartridges that have
a new or reused HP chip, and it uses dynamic security measures to block cartridges using
a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures
and block cartridges that previously worked. A reused HP chip enables the use of reused,
remanufactured, and refilled cartridges. For more information, see the HP website at the following
link:
.
7.
Attention: This warranty does not cover damages or repairs on a printer using non-original HP
inks or inks from other vendors.
For HP printer products, the use of a refilled or non-original HP
consumable product (ink, printhead or ink cartridge) does not affect either HP’s Limited Warranty
to you or any HP support contract with you. However, if printer failure or damage is attributable to
the use of a non-HP consumable product, HP will charge its standard time and materials charges to
service the printer for the particular failure or damage.
8.
If HP or an HP authorized service provider receives, during the applicable warranty period, notice of
a defect in any product covered by this HP Limited Warranty, HP shall, at its option, either repair or
replace the product which proves to be defective.
9.
Customer self-repair warranty service.
HP products are designed with many Customer Self-Repair
(CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts
replacement. If, during the diagnosis period, HP identifies that the repair can be accomplished
by the use of a CSR part, HP will ship that part directly to you for replacement. There are two
categories of CSR parts:
a.
Parts for which customer self-repair is mandatory. If you request HP to replace these parts,
you will be charged for the travel and labor costs of this service.
b.
Parts for which customer self-repair is optional.
These parts are also designed for Customer Self-Repair. If, however, you require that HP replace
them for you, this may be done at no additional charge under the type of warranty service
designated for your product.
2
Chapter 1
HP Limited Warranty Statement