Section |
Page |
Introduction |
9 |
Welcome to your printer |
10 |
Printer models |
10 |
Safety precautions |
10 |
General safety guidelines |
11 |
Electrical shock hazard |
11 |
Fire hazard |
12 |
Mechanical hazard |
12 |
Transportation hazard |
12 |
Heavy paper hazard |
13 |
Ink handling |
13 |
Warnings and cautions |
13 |
Warning labels |
13 |
Main components |
15 |
Front view |
15 |
Rear view |
16 |
Turn the printer on and off |
16 |
Front panel |
18 |
Dim mode |
20 |
Sleep mode |
20 |
Change the language of the front-panel display |
20 |
Change system options |
21 |
HP Utility |
21 |
HP Print Preview |
22 |
Embedded Web Server |
23 |
Demo prints |
23 |
Configure your printer |
23 |
Connect the printer to your network |
23 |
Modify network configuration |
24 |
Install your printer under Windows |
24 |
Uninstall the printer software under Windows |
25 |
Install AirPrint on Mac OS X |
25 |
Connect a computer to the printer by network (Mac OS X) |
28 |
Set up printer services |
28 |
Verify printer connection to HP |
28 |
Enable email printing with HP ePrint |
29 |
HP ePrint job policies |
29 |
Configure ePrint connectivity service |
30 |
Configure firmware updates |
30 |
LDAP Configure the email address book |
30 |
Email lookup |
30 |
Information needed before starting |
30 |
Address book setup |
31 |
Configure a network folder |
31 |
Configure the email server |
37 |
Access Control |
38 |
Manage printer security with HP Connected |
38 |
Embedded Web Server - Access Control |
38 |
Administrator password |
38 |
Access control tab |
38 |
Device user accounts |
38 |
LDAP – sign-in server |
39 |
Information needed before starting |
39 |
Setup |
39 |
Windows sign-in configuration |
40 |
Information needed before starting |
40 |
Setup |
40 |
Certificate management |
40 |
Other Embedded Web Server security settings |
40 |
Front-panel security settings |
41 |
Job Storage security options |
41 |
Required account ID |
41 |
Encrypted PIN Printing |
41 |
Drivers |
42 |
Specific Windows drivers |
42 |
HP Universal Print Driver configuration tool |
42 |
Set Windows driver preferences |
43 |
Change the graphic language setting |
43 |
Mobile printing |
43 |
Accessibility |
44 |
Front panel |
44 |
Embedded Web Server |
44 |
Other sources of information |
44 |
Paper handling |
45 |
General information and tips |
46 |
Paper status |
46 |
Load a roll |
47 |
Unload paper |
50 |
Load a single sheet |
51 |
Paper source |
52 |
Store paper |
53 |
Cannot load paper |
53 |
Paper presets |
54 |
To install a downloaded paper preset |
54 |
Printing paper info |
54 |
Move the paper |
55 |
Maintain paper |
55 |
Turn the automatic cutter on and off |
55 |
Clean cut |
55 |
Working with two rolls (XL 3600dr only) |
57 |
Advantages of a multiroll printer |
58 |
How the printer allocates jobs to paper rolls |
58 |
Networking |
60 |
Introduction |
61 |
Control network protocols |
61 |
Enable or disable network protocols |
61 |
Front-panel menu items |
61 |
Link configuration methods |
64 |
Troubleshooting |
64 |
IO Configuration card |
64 |
Reset network parameters |
65 |
Link troubleshooting |
65 |
Communication failures between computer and printer |
66 |
Cannot access the Embedded Web Server |
67 |
Cannot access the printer from the HP Utility |
67 |
Print jobs take too much time to be received by the printer |
67 |
Wi-Fi accessory |
67 |
Wireless functionality |
68 |
Wireless data speed |
68 |
Install the accessory |
68 |
Step 1 - Update the print firmware |
68 |
Step 2 - Power off and connect the accessory |
68 |
Connect your printer to a Wi-Fi Network |
70 |
Use the front panel |
70 |
Connect to a Wi-Fi network with the WPS |
71 |
Connect to a Wi-Fi network with the printer’s Embedded Web Server |
71 |
Print with Wi-Fi Direct |
71 |
Step 1 - Setup the printer |
71 |
Step 2a - (Android 4.4 onwards) setup a laptop, phone, or tablet |
71 |
Step 2b - (Windows 8.1 onwards) use Windows Wi-Fi Direct to print |
72 |
Turn Wi-Fi direct on/off |
72 |
Method one: Use the control panel to turn on/off Wi-Fi (but not Wi-Fi Direct) |
72 |
Method two: Use the HP Embedded Web Server to turn on/off Wi-Fi (but not Wi-Fi Direct) |
72 |
More information |
72 |
Printing |
73 |
Introduction |
74 |
Print from a USB flash drive |
74 |
Print from the network folder |
75 |
Print from My Home Folder |
76 |
Print from a computer using a printer driver |
77 |
Advanced print settings |
78 |
Select print quality |
78 |
Select paper size |
79 |
Custom paper sizes |
80 |
Select margin options |
81 |
Print on loaded paper |
81 |
Rescale a print |
82 |
Change the treatment of overlapping lines |
82 |
Preview a print |
82 |
Print a draft |
83 |
High-quality printing |
83 |
If you have a high-resolution image |
83 |
Print in gray shades |
83 |
Only use matte black ink to print: Durable printout in grayscale |
84 |
Print with crop lines |
84 |
Use paper economically |
84 |
Nest jobs to save roll paper |
85 |
When does the printer try to nest pages? |
85 |
What pages can be nested? |
85 |
Which pages qualify for nesting? |
85 |
How to turn nesting on and off |
86 |
How long does the printer wait for another file? |
86 |
Use ink economically |
87 |
Protect a paper type |
87 |
Unattended printing/overnight printing |
87 |
Mobile printing |
89 |
Introduction |
90 |
Print from Android |
90 |
Print from Apple iOS |
90 |
Print from Chrome OS |
90 |
Print, scan, and share from the HP Smart App |
91 |
Print by email (HP ePrint) |
91 |
Mobile specifications |
92 |
Job queue management |
93 |
Job queue in the front panel |
94 |
Print & Copy queue |
94 |
Scan queue |
95 |
Scan queue actions |
96 |
Print |
96 |
Delete |
96 |
Cancel Sending |
96 |
Send to |
96 |
Scan queue options |
96 |
Delete all scan jobs |
96 |
Manage remotely |
96 |
Job queue actions |
96 |
Pause the job queue |
96 |
Reprint |
97 |
Print next |
97 |
Select when to print a job |
97 |
See job details |
97 |
Roll policies |
97 |
Solve paper mismatch |
98 |
Job queue options |
98 |
Default printing preferences |
98 |
Job deletion |
98 |
Print job queue in the Embedded Web Server or HP DesignJet Utility |
99 |
Printing |
99 |
Job queue page |
99 |
Prioritize a job in the queue |
100 |
Delete a job from the queue |
100 |
Reprint a job in the queue |
100 |
Job status messages |
100 |
Reactivate a job on hold |
101 |
Scan queue in the Embedded Web Server or HP DesignJet Utility |
101 |
Manage scanned files remotely |
102 |
Scanning and copying |
103 |
Quicksets |
104 |
Factory quicksets |
104 |
User quicksets |
104 |
Scanning |
104 |
Copying |
110 |
Scanner preferences |
115 |
Scanner troubleshooting |
115 |
Random vertical lines |
116 |
Wrinkles or folds |
116 |
Line discontinuities |
117 |
Small color differences between adjacent CIS modules |
118 |
Variable line thickness or missing lines |
119 |
Inaccurately reproduced colors |
119 |
Color fringing |
120 |
Vibration |
121 |
Incorrect paper advance, skew during scanning, or horizontal wrinkles |
121 |
Vertical black band 20 cm wide |
122 |
Scanner damages some originals |
123 |
Object replication (ghosting) |
123 |
Clipping or incorrect scale factor when down-scaling in copies and prints |
123 |
Incorrect edge detection, mostly when scanning tracing paper |
124 |
Copied or scanned image is very skewed |
124 |
Cannot access the network folder or HP SmartStream (if installed as an accessory) |
125 |
Scanning to file is slow |
125 |
Scanner diagnostic plot |
125 |
Prepare the printer and the paper to print the diagnostic sheet |
125 |
Visual check for errors while printing the diagnostic sheet |
126 |
Scan or copy the diagnostic plot |
126 |
Scan from the HP Smart App |
127 |
Collection and finishing |
128 |
The stacker |
128 |
Attended mode with the stacker open |
129 |
HP F40 Folder |
131 |
Submitting a job to the folder |
131 |
Folder status |
134 |
Folder status LED |
135 |
Folding styles |
135 |
Troubleshooting |
138 |
How to improve productivity |
138 |
Color management |
139 |
Introduction |
140 |
How colors are represented |
140 |
A summary of the color management process |
140 |
Color calibration |
140 |
Color management from printer drivers |
141 |
Color management options |
141 |
Color options |
142 |
Printing in color |
142 |
Printing in grayscale |
142 |
Printing in pure black and white |
142 |
HP Professional PANTONE Emulation |
143 |
Default color spaces |
143 |
Default RGB source profiles |
143 |
Default CMYK source profiles |
144 |
Color management from the front panel |
144 |
Practical printing examples |
145 |
Print a draft for revision with the correct scale |
146 |
Using Adobe Acrobat |
146 |
Print a PDF multipage job from Adobe Acrobat Reader or Adobe Acrobat Pro |
146 |
Using a raster driver |
147 |
Using a PostScript driver |
147 |
Using a PDF driver |
148 |
Print a document with the correct colors |
149 |
Using Adobe Acrobat Reader |
149 |
Using Adobe Acrobat Pro |
151 |
Using Adobe Photoshop |
153 |
Print a project |
154 |
Using Autodesk AutoCAD |
154 |
Using clip contents by margins |
157 |
Print a presentation |
157 |
Using Autodesk AutoCAD |
157 |
Using Adobe Photoshop |
159 |
Print and scale from Microsoft Office |
159 |
Using Microsoft PowerPoint |
160 |
Using Microsoft Project |
160 |
Using Microsoft Excel |
162 |
Retrieving printer usage information |
163 |
Get printer accounting information |
163 |
Check usage statistics |
163 |
Check usage from the front panel |
163 |
Check usage from the Embedded Web Server |
165 |
Check usage statistics for a job |
166 |
Check cost assignment |
167 |
Handling ink cartridges and printhead |
169 |
About the ink cartridges |
170 |
Check the ink cartridges status |
170 |
HP Utility procedures |
170 |
Remove an ink cartridge |
170 |
Insert an ink cartridge |
171 |
About the printhead |
173 |
Check the printhead status |
173 |
Remove the printhead |
173 |
Insert the printhead |
176 |
Storage of anonymous usage information |
178 |
Safe mode |
179 |
Printer maintenance |
180 |
Check printer status |
181 |
Clean the exterior of the printer |
181 |
Maintain the ink cartridges |
181 |
Move or store the printer |
181 |
Update the firmware |
182 |
Automatic firmware updates |
182 |
Manual firmware updates |
182 |
Update the software |
183 |
Printer maintenance kits |
183 |
Secure File Erase |
183 |
Disk Wipe |
184 |
Scanner maintenance |
185 |
Clean the scanner’s glass plate |
186 |
Calibrate the scanner |
187 |
Supplies and accessories |
189 |
How to order supplies and accessories |
190 |
Order ink supplies |
190 |
Order paper |
190 |
Supported paper types |
191 |
Supported HP papers |
191 |
Other supported paper types |
193 |
Order accessories |
194 |
Introduction to the accessories |
194 |
PostScript Upgrade |
194 |
2-in Core Adaptor Kit |
194 |
Troubleshooting paper issues |
195 |
Paper cannot be loaded successfully |
196 |
Unsuccessful roll load issues |
196 |
Unsuccessful sheet load |
196 |
Paper loading error messages |
196 |
Paper type is not in the driver |
197 |
Glossy paper |
197 |
Matte paper |
197 |
General-purpose paper |
197 |
Black ink is easily removed when touched |
197 |
After printing, the paper has wrinkles or there is too much ink |
198 |
Printer printed on the wrong paper type |
198 |
Automatic cut not available |
198 |
On hold for paper |
198 |
Which criteria are used to decide on which roll a job will be printed? |
198 |
When is a job put on hold for paper? |
199 |
If I load a new roll of paper, will jobs that were on hold for paper be automatically printed? |
199 |
I don’t like jobs being put on hold for paper. Can I prevent it? |
199 |
My job is exactly as wide as the roll of paper that is loaded on the printer, but is put on hold for ... |
199 |
Paper jam in the printzone |
199 |
Paper jam before the printzone |
204 |
The paper has jammed in the stackere |
206 |
The paper has jammed in the scanner |
207 |
A strip stays on the waste bin output tray and generates jams |
208 |
Paper jams with the HP F40 Folder |
210 |
Paper jam in the folder input |
210 |
Paper jam on the fan-folding path |
210 |
Paper jam on the cross-folding path |
211 |
Cutter does not cut well |
213 |
Roll is loose on the roll core |
213 |
Recalibrate the paper advance |
213 |
Recalibrating the paper advance procedure |
214 |
Return to default calibration |
215 |
Troubleshooting print-quality issues |
216 |
General advice |
217 |
Horizontal lines across the image (banding) |
217 |
Whole image is blurry or grainy |
218 |
Paper is not flat |
219 |
Print is scuffed or scratched |
219 |
Ink marks on the paper |
219 |
Horizontal smears on the front of coated paper |
219 |
Ink marks on the back of the paper |
220 |
Black ink comes off when you touch the print |
220 |
Edges of objects are stepped or not sharp |
220 |
Edges of objects are darker than expected |
221 |
Horizontal lines at the end of a cut sheet print |
221 |
Vertical lines of different colors |
221 |
White spots on the print |
221 |
Colors are inaccurate |
222 |
Colors are fading |
222 |
Image is incomplete (clipped at the bottom) |
223 |
Image is clipped |
223 |
Some objects are missing from the printed image |
224 |
Lines are too thick, too thin or missing |
224 |
Lines appear stepped or jagged |
225 |
Lines print double or in the wrong colors |
225 |
Lines are discontinuous |
225 |
Lines are blurred |
226 |
Line lengths are inaccurate |
227 |
Image Diagnostics Print |
227 |
Corrective action |
229 |
If you still have a problem |
229 |
Troubleshooting ink cartridge and printhead issues |
231 |
Cannot insert an ink cartridge |
232 |
Ink cartridge status messages |
232 |
Cannot insert the printhead |
232 |
The front-panel display recommends reseating or replacing the printhead |
232 |
Clean the printhead |
233 |
Align the printhead |
233 |
Printhead status messages |
234 |
Troubleshooting general printer issues |
235 |
Printer does not print |
236 |
Front panel fails to initialize |
236 |
Printer seems slow |
236 |
Communication failures between computer and printer |
237 |
Cannot access the Embedded Web Server |
237 |
Cannot connect to the Internet |
237 |
Web Services issues |
238 |
Automatic file system check |
238 |
Alerts |
238 |
Front-panel error messages |
239 |
System error log |
239 |
HP Customer Care |
240 |
Introduction |
241 |
HP Professional Services |
241 |
HP Support Center |
241 |
Download printer software |
241 |
HP Care Packs and Warranty Extensions |
241 |
Customer Self Repair |
242 |
Contact HP Support |
242 |
Telephone number |
242 |
Printer specifications |
243 |
Functional specifications |
244 |
Mobile printing specifications |
246 |
Physical specifications |
246 |
Memory specifications |
246 |
Power specifications |
247 |
Environmental specifications |
247 |
Acoustic specifications |
247 |
Glossary |
248 |