HP Designjet T120 HP Designjet T120 and T520 ePrinter Series - Introductory in - Page 4

Front-panel error messages If you see an error message that does not appear here, and you feel in doubt about the correct response, or if the recommended action does not seem to solve the problem, contact HP Support. English Message or code Recommendation [Color] cartridge has expired Replace the cartridge. [Color] cartridge is low on ink Ensure that you have a new cartridge of the same color ready. [Color] cartridge is very low on ink Ensure that you have a new cartridge of the same color ready. Depleted cartridges must be replaced to resume printing Replace the cartridges as needed. One or more cartridges appear to be missing or damaged Insert cartridges of the correct color as needed. Paper jam See the User's Guide. Paper width is smaller than the minimum size supported Remove the paper and load paper of the correct size. by the selected paper source. Load cancelled. Loaded paper is too wide. Manual unload required. Remove the paper manually and load paper of the correct size. Paper too far from lateral load line. Please try again. Remove and reload the paper. Please manually unload roll paper and try again. Rewind the roll manually. Single sheet is loaded with too much skew. Press Eject Remove and reload the paper. to unload paper. The current job has been cancelled because the roll is Load a new roll. out of paper. Load the roll and send the job again. You are printing a multipage job. Load another sheet to continue printing or cancel the job. Load another single sheet. Multi-sheet tray is out of paper. Load paper in multisheet tray and press OK to continue printing or cancel the job. Load paper into the multi-sheet tray. End of roll has been reached. It is not possible to load Load a new roll. the roll. Missing or failed printhead Remove and reinsert the same printhead, or try cleaning the electrical connections. If necessary, insert a new printhead. Note: The error message does not permit returning to the home screen to start the printhead replacement. Instead, press Show more. Refilled or depleted cartridge detected Check the cartridge. Used cartridges might not have enough ink to complete A new printhead has been inserted without a new set startup. Open ink door to replace the cartridges. of ink cartridges. Replace the cartridges not marked as new. Wrong file format The file format is incorrect or not supported. The printer cannot process the job, which will be discarded. Out of memory The printer cannot complete the job. Resend the job, selecting Send job as bitmap in the driver: go to the Advanced tab, then Document options > Printer features. 4 Introductory Information