HP Designjet T1500 HP Designjet T920 and T1500 ePrinter series - Introductory - Page 4

Web Services setup, Front-panel error messages - drivers

Page 4 highlights

English Web Services setup Before using Web Services, some setup is required on your printer and your computer. Œ Make sure that your printer is correctly connected to the Internet.  Run the Connectivity Wizard: At the front panel, press , then wizard. The printer may need to restart if the firmware is updated. , then Connectivity > Connectivity Ž Install the printer software (drivers and other software to enhance your experience) in your computer from the HP Start-up Kit DVD, or from the Web. You can also find documentation and support information on the DVD and on the Web.  Create an HP Designjet ePrint & Share account when prompted, or later, at http://www.hp.com/go/eprintandshare. HP Designjet ePrint & Share saves copies of all your print jobs in the cloud so that you can reprint and share them from almost anywhere, even from smartphones and tablet computers.  Activate your account by clicking the activation link that you will receive by email. If you don't see the message, remember to check your junk email folder. ‘ This is an optional step: If you are the printer administrator, log in at the HP ePrint Center (http://www.hp.com/go/ eprintcenter) to customize your printer's email address or manage eprinter security for remote printing. Congratulations, you now have completed Web Services setup. HP ePrint and HP Designjet ePrint & Share are ready to use. For the latest information, support, and terms of use of the HP ePrint Center and HP Designjet ePrint & Share, see their respective websites, http://www.hp.com/go/eprintcenter and http://www.hp.com/go/eprintandshare. Front-panel error messages If you see an error message that does not appear here, and you feel in doubt about the correct response, or if the recommended action does not seem to solve the problem, try restarting the printer. If the problem remains, contact HP Support. Message or code [Color] cartridge has altered [Color] cartridge has expired [Color] cartridge is low on ink [Color] cartridge is missing [Color] cartridge is non-HP ink [Color] cartridge is out of ink [Color] cartridge is very low on ink Printhead error: not present Printhead error: replace Printhead error: reseat Printhead out of warranty Printhead replacement incomplete. Restart it. Replace [color] cartridge Recommendation Check the cartridge. Replace the cartridge. Ensure that you have a new cartridge of the same color ready. Insert a cartridge of the correct color. You are recommended to install an HP original ink system for optimum system performance. Replace the cartridge. Ensure that you have a new cartridge of the same color ready. Insert a printhead. Remove the non-functional printhead and insert a new printhead. Remove and reinsert the same printhead, or try cleaning the electrical connections. If necessary, insert a new printhead. The printhead's warranty has ended, because of the length of time it has been in operation, because of the volume of ink used, or because non-HP ink has been used in the system. See the limited warranty document. Restart the printhead replacement process. Replace the cartridge. 4 Introductory Information

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Introductory Information
4
English
Web Services setup
Before using Web Services, some setup is required on your printer and your computer.
±
Make sure that your printer is correctly connected to the Internet.
²
Run the Connectivity Wizard: At the front panel, press
, then
, then
Connectivity
>
Connectivity
wizard
. The printer may need to restart if the firmware is updated.
³
Install the printer software (drivers and other software to enhance your experience) in your computer from the HP
Start-up Kit DVD, or from the Web. You can also find documentation and support information on the DVD and on the
Web.
´
Create an HP Designjet ePrint & Share account when prompted, or later, at http://www.hp.com/go/eprintandshare. HP
Designjet ePrint & Share saves copies of all your print jobs in the cloud so that you can reprint and share them from
almost anywhere, even from smartphones and tablet computers.
µ
Activate your account by clicking the activation link that you will receive by email. If you don’t see the message,
remember to check your junk email folder.
This is an optional step: If you are the printer administrator, log in at the HP ePrint Center (http://www.hp.com/go/
eprintcenter) to customize your printer’s email address or manage eprinter security for remote printing.
Congratulations, you now have completed Web Services setup. HP ePrint and HP Designjet ePrint & Share are ready to use.
For the latest information, support, and terms of use of the HP ePrint Center and HP Designjet ePrint & Share, see their
Front-panel error messages
If you see an error message that does not appear here, and you feel in doubt about the correct response, or if the
recommended action does not seem to solve the problem, try restarting the printer. If the problem remains, contact HP
Support.
Message or code
Recommendation
[Color] cartridge has altered
Check the cartridge.
[Color] cartridge has expired
Replace the cartridge.
[Color] cartridge is low on ink
Ensure that you have a new cartridge of the same color ready.
[Color] cartridge is missing
Insert a cartridge of the correct color.
[Color] cartridge is non-HP ink
You are recommended to install an HP original ink system for optimum system
performance.
[Color] cartridge is out of ink
Replace the cartridge.
[Color] cartridge is very low on ink
Ensure that you have a new cartridge of the same color ready.
Printhead error: not present
Insert a printhead.
Printhead error: replace
Remove the non-functional printhead and insert a new printhead.
Printhead error: reseat
Remove and reinsert the same printhead, or try cleaning the electrical
connections. If necessary, insert a new printhead.
Printhead out of warranty
The printhead’s warranty has ended, because of the length of time it has been
in operation, because of the volume of ink used, or because non-HP ink has
been used in the system. See the limited warranty document.
Printhead replacement incomplete.
Restart it.
Restart the printhead replacement process.
Replace [color] cartridge
Replace the cartridge.