HP Designjet T1500 HP Designjet T920 and T1500 ePrinter series - Introductory - Page 5

Message or code Replace incorrect [color] cartridge Reseat [color] cartridge 05.5:10 08:04 08:08 39.1:01 39.2:01 61:01 61:04.1, 61:04.2 61:08 61:08.1 61:08.2 61:09 63:10 63:20 71.03, 71.08 74.01 74.1:04 Recommendation Replace the cartridge and check the supported ink cartridges. Remove and reinsert the same cartridge. Update the printer's BIOS. Restart the printer. If the problem persists, update the printer's firmware. Retry the operation that you were attempting. If it fails again, restart the printer. If the problem persists, update the printer's firmware. Roll 1 has been unexpectedly unloaded. Reload the roll. Roll 2 has been unexpectedly unloaded. Reload the roll. The file format is wrong and the printer cannot process the job. • Turn off the printer using the Power button at the front. • Turn off the power switch at the rear. • Disconnect the power cord. • Reconnect the power cord and turn on the printer. • Send the same job to the printer again. • Ensure that the printer's firmware is up to date. Update the printer's firmware. Resend the job. The job cannot be printed because it is password-protected. The job cannot be printed because it contains errors. Resend the job from the Embedded Web Server. Resend the job. • Turn off the printer using the Power button at the front. • Turn off the power switch at the rear. • Disconnect the power cord. • Reconnect the power cord and turn on the printer. • Check that the network cable is correctly connected. • Ensure that the printer's firmware is up to date. A potential problem has been detected in the network interface. • Turn off the printer using the Power button at the front. • Turn off the power switch at the rear. • Disconnect the power cord. • Reconnect the power cord and turn on the printer. • Send the same job to the printer again. • Ensure that the printer's firmware is up to date. Out of memory. To avoid this, in the HP-GL/2 driver select the Advanced tab and then Send job as a bitmap. An error occurred when loading the firmware update file. • Turn off the printer using the Power button at the front. • Turn off the power switch at the rear. • Disconnect the power cord. • Reconnect the power cord and turn on the printer. • Reload the firmware update file into the printer. Try the firmware update again. Do not try to use your computer while the update is in progress. Introductory Information 5 English