HP Designjet Z5200 HP Designjet Z5200ps Printer - Introductory Information - Page 10

Front-panel error messages - printheads

Page 10 highlights

2. The chart is allowed to dry for a period of time that depends on the paper type, so that the colors have time to stabilize. 3. The chart is scanned and measured using the HP Embedded Spectrophotometer. 4. From the measurements made by the spectrophotometer, the printer calculates the necessary correction factors to apply for consistent color printing on that paper type. It also calculates the maximum amount of each ink that can be applied to the paper. If color calibration fails, check whether a color is missing from the chart. A missing color may be caused by a printhead problem. Matte black is not used on glossy or satin papers, so that column of the chart is not printed when calibrating those paper types. Front-panel error messages If you see an error message that does not appear here, and you feel in doubt about the correct response, contact HP Support. Message or code Recommendation [Color] cartridge has expired Replace the cartridge. [Color] cartridge is missing Insert a cartridge of the correct color. [Color] cartridge is out of ink Replace the cartridge. [Color] printhead #[n] error: not Insert the correct printhead. present [Color] printhead #[n] error: please remove Remove the incorrect printhead and insert a new printhead of the correct type (color and number). [Color] printhead #[n] error: replace Remove the non-functional printhead and insert a new printhead. [Color] printhead #[n] error: reseat Remove and reinsert the same printhead, or try cleaning the electrical connections. If necessary, insert a new printhead. 9 Introductory Information

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Introductory Information
9
2.
The chart is allowed to dry for a period of time that depends on the paper type, so that the colors have time to
stabilize.
3.
The chart is scanned and measured using the HP Embedded Spectrophotometer.
4. From the measurements made by the spectrophotometer, the printer calculates the necessary correction factors
to apply for consistent color printing on that paper type. It also calculates the maximum amount of each ink that
can be applied to the paper.
If color calibration fails, check whether a color is missing from the chart. A missing color may be caused by a
printhead problem.
Matte black is not used on glossy or satin papers, so that column of the chart is not printed when calibrating those
paper types.
Front-panel error messages
If you see an error message that does not appear here, and you feel in doubt about the correct response, contact
HP Support.
Message or code
Recommendation
[Color] cartridge has expired
Replace the cartridge.
[Color] cartridge is missing
Insert a cartridge of the correct color.
[Color] cartridge is out of ink
Replace the cartridge.
[Color] printhead #[n] error: not
present
Insert the correct printhead.
[Color] printhead #[n] error:
please remove
Remove the incorrect printhead and insert a new printhead of the correct type
(color and number).
[Color] printhead #[n] error:
replace
Remove the non-functional printhead and insert a new printhead.
[Color] printhead #[n] error:
reseat
Remove and reinsert the same printhead, or try cleaning the electrical
connections. If necessary, insert a new printhead.