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HP Deskjet 6620 HP Deskjet 6600 Printer series printer - (Macintosh OS X) User - Page 122

Error messages

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HP Deskjet 6600 series printer User's Guide 12.10 Error messages Out of paper message If the In tray or optional lower tray contains paper 1. Verify the following: • There is sufficient paper in the paper tray (at least ten sheets). • The paper tray is not overly full. • The paper stack is touching the back of the paper tray. 2. Slide the paper guides so that they fit firmly against the edges of the paper. 3. Press the Resume button to continue printing. 1. Load paper in the tray. 2. Press the Resume button to continue printing. The error message 'there is a problem with the print cartridges' appears The Print Cartridge Status light comes on when one or both of the print cartridges is low on ink. The light flashes when one or both of the print cartridges is improperly installed or malfunctioning. For instructions about correcting the problem, see printer lights are on or flashing. 122

Section	Page
1 HP Deskjet 6600 series printer	1
2 Notices	2
2.1 Notices and acknowledgements	2
Hewlett-Packard company notices	2
Acknowledgements	2
2.2 Terms and conventions	2
Terms	2
Cautions, warnings, and notes	2
3 Special features	4
4 Getting started	5
4.1 Printer features	5
4.2 Buttons and lights	7
Power button and light	8
Print Cancel button	8
Resume button and light	9
4.3 Print Cartridge Status lights	9
4.4 Paper trays	10
In tray	10
Out tray	11
4.5 Photo/envelope feeder	12
Envelopes	13
Photos	13
Postcards	14
4.6 Print cartridges	15
Using print cartridges	16
Everyday printing	16
Replacing print cartridges	16
4.7 Ink-backup mode	17
Ink-backup mode output	17
Exiting ink-backup mode	17
4.8 Automatic Paper-Type Sensor	17
5 Connecting to the printer	19
5.1 USB	19
5.2 Wired Ethernet networking	19
5.2.1 Ethernet basics	20
Hardware	20
Hubs, switches, and routers	20
Network communication	21
TCP/IP	21
Internet connections	21
Rendezvous	21
Ethernet network examples	22
Printing	22
5.2.2 Ethernet network examples	22
Shared Internet connection with a router acting as a gateway	22
Shared Internet connection with a computer acting as a gateway	22
DSL or cable Internet connection without a gateway	23
Ethernet network without an Internet connection	23
5.2.3 Installing the printer on an Ethernet network	23
5.2.4 Connecting the printer to an Ethernet network	23
5.2.5 Installing the printer software	24
Software installation	25
5.2.6 Ethernet lights	25
Link light	25
Activity light	26
5.2.7 Report Page button	26
5.2.8 Network light	27
5.2.9 HP Report page	28
Printing an HP Report page	28
Selecting the language	28
Understanding the HP Report page	29
General information	29
802.11 wireless	30
5.2.10 Embedded Web server (EWS)	31
5.2.11 Resetting the printer to the factory default settings	32
5.2.12 Networking glossary	32
numbers	32
a	32
b	32
d	33
e	33
f	33
g	33
h	33
i	33
l	34
m	34
p	34
r	34
s	34
t	35
u	35
6 Printing photos from a digital camera	36
6.1 PictBridge	36
6.2 PictBridge printing	36
Printing	37
6.3 PictBridge problems	38
Images in a connected digital camera do not print	38
PictBridge lights are flashing	39
6.4 Using the Auto Two-Sided Print Accessory with Small Paper Tray when printing from a digital camera	39
Configuring the printer to feed paper from the accessory	40
Re-configuring the printer to feed paper from the In tray	40
7 Printing photos from a computer	41
7.1 Enhancing your photos	41
7.2 Printing digital photographs	42
Accessing the digital photography options	42
Using the digital photography options	43
7.3 Maximum dpi	43
7.4 Saving money when printing photos	44
HP Everyday Photo Paper	44
7.5 Photo print cartridge	45
Installing the photo print cartridge	45
Using the photo print cartridge	45
Storing the photo print cartridge	46
7.6 Using color options	46
7.7 CMYK settings	47
7.8 Advanced color management	48
7.9 Gray photo print cartridge	49
Installing the gray photo print cartridge	50
Using the gray photo print cartridge	50
Storing the gray photo print cartridge	50
7.10 Printing black-and-white photos	50
Printing a black-and-white photo	50
Printing a color photo in black and white	50
7.11 Printing borderless photos	51
Guidelines	51
Printing	51
7.12 Storing and handling photo paper	53
Storage	53
Handling	53
7.13 Small borderless photos	53
Guidelines	53
Preparing to print	54
Printing	54
7.14 Large borderless photos	55
Guidelines	55
Preparing to print	55
Printing	56
7.15 Panoramic borderless photos	56
Guidelines	56
Preparing to print	57
Printing	57
7.16 Small photos with a white border	58
Guidelines	58
Preparing to print	58
Printing	59
7.17 Large photos with a white border	59
Guidelines	59
Preparing to print	60
Printing	60
7.18 Panoramic photos with a white border	61
Guidelines	61
Preparing to print	61
Printing	62
8 Printing other documents	63
8.1 Email	63
Guidelines	63
Preparing to print	63
Printing	64
8.2 Letters	64
Guidelines	64
Preparing to print	64
Printing	65
8.3 Documents	65
Guidelines	65
Preparing to print	65
Printing	66
8.4 Envelopes	66
Guidelines	66
Preparing to print	67
Printing	67
8.5 Postcards	68
Guidelines	68
Preparing to print	68
Printing	68
8.6 Brochures	69
Guidelines	69
Preparing to print	69
Printing	70
8.7 Greeting cards	70
Guidelines	70
Preparing to print	70
Printing	71
8.8 Transparencies	71
Guidelines	71
Preparing to print	71
Printing	72
8.9 Labels	72
Guidelines	72
Preparing to print	72
Printing	73
8.10 Index cards and other small media	73
Guidelines	73
Preparing to print	73
Printing	74
8.11 Banners	75
Guidelines	75
Preparing to print	75
Printing	75
8.12 Iron-on transfers	76
Guidelines	76
Preparing to print	76
Printing	77
9 Printing tips	78
9.1 Using the 250-Sheet Plain Paper Tray Accessory	78
9.2 Setting the page order	79
9.3 Printing collated copies	80
9.4 Automatic two-sided printing	81
Printing	81
9.5 Printing multiple pages on a single sheet of paper	82
9.6 Selecting a paper type	83
Using the automatic paper-type sensor	83
Selecting a specific paper type	84
9.7 Selecting a print quality	85
9.8 Resizing a document	86
9.9 Printing a borderless brochure	87
Guidelines	87
Printing	87
9.10 Selecting a paper source	88
10 Printer software	90
10.1 Print settings	90
10.2 Page Setup dialog box	90
10.3 Print dialog box	91
10.4 Managing the printer (Mac OS X 10.3 and later)	92
Opening Printer List	92
Adding a printer	93
Setting a default printer	94
Deleting a printer	94
10.5 Managing the printer (Mac OS X 10.2 and earlier)	94
Adding a printer	95
Setting a default printer	96
Deleting a printer	96
10.6 Viewing and changing the status of a print job (Mac OS X 10.3 and later)	96
11 Maintenance	98
11.1 Installing print cartridges	98
Print cartridges	98
Print cartridge combinations	98
Installation instructions	99
11.2 Aligning print cartridges	102
11.3 Calibrating color	102
11.4 Automatically cleaning print cartridges	102
11.5 Manually cleaning the print cartridges	103
Gathering cleaning supplies	103
Preparing to clean	103
Cleaning instructions	103
11.6 Printing a test page	104
11.7 View estimated ink levels	104
11.8 Removing ink from skin and clothing	104
11.9 Maintaining print cartridges	105
Storing print cartridges	105
11.10 Maintaining the printer body	106
11.11 Using the HP Inkjet Toolbox	106
Displaying the HP Inkjet Toolbox	106
Mac OS X (version 10.1.x)	106
HP Inkjet Toolbox panels	107
12 Troubleshooting	109
12.1 Ethernet problems	109
Printer does not print	109
Activity light	110
Cannot open the printer's embedded Web server (EWS)	111
A personal software firewall is blocking communication between the printer and the computer	111
12.2 Printer is not printing	111
Verify the following	111
Check the printer lights	112
Check the printer cable connection	112
If the printer still does not print	112
12.3 Paper jam	112
Accessories?	113
12.4 Paper problems	113
Printer prints on multiple sheets at once	113
Paper weight	113
Printer will not feed paper	114
Printer ejects the paper	114
Other paper problems	114
12.5 Print quality is poor	114
Streaks and missing lines	114
Print is faded	114
Blank pages print	115
12.6 Document is misprinted	116
Text and images are misaligned	116
Envelope is printed at an angle	116
Parts of the document are missing or printed in the wrong place	116
Printout does not reflect selected print settings	116
12.7 Photos are not printing correctly	116
Check the paper tray	116
Check the printer settings	117
Colors are tinted or incorrect	117
Part of the photograph is faded	118
Fading occurs on the edges of a printout	118
12.8 Banners are not printing correctly	118
Check the paper tray	118
Check the printer settings	119
Check the software	119
12.9 Borderless printing problems	119
Guidelines	119
Part of the photograph is faded	119
Fading occurs on the edges of a printout	119
Streaks appear in a light portion of a printout	120
Image is printed at an angle	120
Printout has an unwanted border	121
For most photo paper types	121
12.10 Error messages	122
Out of paper message	122
If the In tray or optional lower tray contains paper	122
The error message 'there is a problem with the print cartridges' appears	122
12.11 Printer lights are on or flashing	123
What the lights indicate	123
Power light is flashing	123
Resume light is flashing	123
Print cartridge status light is on or flashing	123
All lights are flashing	123
Power-cord light	124
12.12 Document prints slowly	124
Multiple software applications are open	124
Complex documents, graphics, or photographs are printing	124
Best or Maximum dpi print mode is selected	124
Printer driver is outdated	124
Two-sided documents are printing	124
Computer does not meet system requirements	125
Printer is in ink-backup mode	125
12.13 If you continue to have problems	125
13 Optional accessories	126
13.1 Automatic Two-Sided Printing Accessory (duplexer)	126
13.1.1 Installing the duplexer	127
13.1.2 Automatic two-sided printing problems	128
Paper jam occurs inside the Automatic Two-Sided Printing Accessory	128
Paper jam	128
Option for automatic two-sided printing cannot be selected	129
Only one side of the page prints when the two-sided printing option is enabled	129
Binding margin is in the wrong place	130
13.1.3 Automatic Two-Sided Printing Accessory specifications	130
Dimensions when attached to printer	130
Skew (second side of printed page)	130
Media weight	130
Media sizes	130
13.2 250-Sheet Plain Paper Tray Accessory	131
13.2.1 Installing the 250-Sheet Plain Paper Tray Accessory	131
13.2.2 Loading the 250-Sheet Plain Paper Tray Accessory	132
Two parts	132
Setting the paper size	133
Loading paper	135
13.2.3 250-Sheet Plain Paper Tray Accessory specifications	136
Dimensions	136
Weight	136
Media weight	136
Media sizes	136
13.3 Auto Two-Sided Print Accessory with Small Paper Tray	136
13.3.1 Installing the Auto Two-Sided Print Accessory with Small Paper Tray	137
13.3.2 Printing postcards	138
Guidelines	138
Preparing to print	138
Printing	139
13.3.3 Small photos	139
Guidelines	139
Preparing to print	140
Printing	141
13.3.4 Envelopes	141
Guidelines	141
Preparing to print	141
Printing	142
13.3.5 Problems with the Auto Two-Sided Print Accessory with Small Paper Tray	143
Paper jam	143
Paper size changes when the two-sided printing option is selected	144
Binding margin is in the wrong place	144
Only one side of the page prints when the two-sided printing option is enabled	145
13.3.6 Auto Two-Sided Print Accessory with Small Paper Tray specifications	145
Dimensions when attached to printer	145
Duplexing specifications	145
Small paper tray specifications	145
14 Specifications	147
14.1 Printer specifications	147
14.2 Environmental statement	147
Reduction and elimination	147
Recycling	147
Energy consumption	148
14.3 Print cartridge recovery	148
15 Supplies	150
15.1 Paper	150
15.2 USB cables	150
15.3 Accessories	150
Automatic Two-Sided Printing Accessory	150
Auto Two-Sided Print Accessory with Small Paper Tray	150
250-Sheet Plain Paper Tray Accessory	150