HP Dx2300 Quick Setup and Getting Started Guide (Enhanced for Accessibility) - Page 22

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on using HP Backup and Recovery Manager, refer to the HP Backup and Recovery Manager User Guide by selecting Start > HP Backup and Recovery > HP Backup and Recovery Manager Manual. CAUTION: Running the Restore Plus! CD will erase all data on the hard drive. To assist you in resolving problems online, HP Instant Support Professional Edition provides you with self-solve diagnostics. If you need to contact HP support, use HP Instant Support Professional Edition's online chat feature. Access HP Instant Support Professional Edition at: http://www.hp.com/go/ ispe. Access the Business Support Center (BSC) at http://www.hp.com/go/ bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts. If it becomes necessary to call for technical assistance, be prepared to do the following to ensure that your service call is handled properly: ● Be in front of your computer when you call. ● Write down the computer serial number and product ID number, and the monitor serial number before calling. ● Spend time troubleshooting the problem with the service technician. ● Remove any hardware that was recently added to your system. ● Remove any software that was recently installed. ● Run the Restore Plus! CD. CAUTION: Running the Restore Plus! CD will erase all data on the hard drive. NOTE: For sales information and warranty upgrades (Care Packs), call an authorized service provider or dealer. 16 Chapter 2 Getting Started ENWW

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on using HP Backup and Recovery Manager, refer to the
HP Backup
and Recovery Manager User Guide
by selecting
Start
>
HP Backup
and Recovery
>
HP Backup and Recovery Manager Manual
.
CAUTION:
Running the
Restore Plus!
CD will erase all data on the
hard drive.
To assist you in resolving problems online, HP Instant Support Professional
Edition provides you with self-solve diagnostics. If you need to contact HP
support, use HP Instant Support Professional Edition's online chat feature.
Access HP Instant Support Professional Edition at:
ispe
.
Access the Business Support Center (BSC) at
bizsupport
for the latest online support information, software and drivers,
proactive notification, and worldwide community of peers and HP experts.
If it becomes necessary to call for technical assistance, be prepared to do
the following to ensure that your service call is handled properly:
●
●
●
●
●
●
Be in front of your computer when you call.
Write down the computer serial number and product ID number, and
the monitor serial number before calling.
Spend time troubleshooting the problem with the service technician.
Remove any hardware that was recently added to your system.
Remove any software that was recently installed.
Run the
Restore Plus!
CD.
CAUTION:
Running the
Restore Plus!
CD will erase all data on the
hard drive.
NOTE:
For sales information and warranty upgrades (Care Packs),
call an authorized service provider or dealer.
16
Chapter 2 Getting Started
ENWW