HP ENVY 13-ad100 Maintenance and Service Guide - Page 70

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device

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Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are offered. There are two options to download HP PC Hardware Diagnostics to a USB device. Download the latest UEFI version 1. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. 2. In the HP PC Hardware Diagnostics section, select the Download link, and then select Run. Download any version of UEFI for a specific product 1. Go to http://www.hp.com/support. 2. Select Get software and drivers. 3. Enter the product name or number. 4. Select your computer, and then select your operating system. 5. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want. 62 Chapter 7 Using HP PC Hardware Diagnostics (UEFI)

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Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
NOTE:
The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only, and you
must use a Windows computer to download and create the HP UEFI support environment because only .exe
files
are
offered.
There are two options to download HP PC Hardware Diagnostics to a USB device.
Download the latest UEFI version
1.
Go to
go/techcenter/pcdiags
. The HP PC Diagnostics home page is displayed.
2.
In the HP PC Hardware Diagnostics section, select the
Download
link, and then select
Run
.
Download any version of UEFI for a
specific
product
1.
Go to
support
.
2.
Select
Get software and drivers
.
3.
Enter the product name or number.
4.
Select your computer, and then select your operating system.
5.
In the
Diagnostic
section,
follow the on-screen instructions to select and download the UEFI version
you want.
62
Chapter 7
Using HP PC Hardware Diagnostics (UEFI)