HP ENVY 13-ad100 Maintenance and Service Guide - Page 73

Using Windows tools, HP Recovery Manager, Create recovery media, Start, Get Help

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used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and software programs that were installed at the factory and then configures the settings for the programs. HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive. - Only one set of recovery media can be created. Handle these recovery tools carefully, and keep them in a safe place. - HP Recovery Manager examines the computer and determines the required storage capacity for the media that will be required. - To create recovery discs, your computer must have an optical drive with DVD writer capability, and you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do not use rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; they are not compatible with HP Recovery Manager software. Or, instead, you can use a highquality blank USB flash drive. - If your computer does not include an integrated optical drive with DVD writer capability, but you would like to create DVD recovery media, you can use an external optical drive (purchased separately) to create recovery discs. If you use an external optical drive, it must be connected directly to a USB port on the computer; the drive cannot be connected to a USB port on an external device, such as a USB hub. If you cannot create DVD media yourself, you can obtain recovery discs for your computer from HP. You can find contact information on the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. - Be sure that the computer is connected to AC power before you begin creating the recovery media. - The creation process can take an hour or more. Do not interrupt the creation process. - If necessary, you can exit the program before you have finished creating all of the recovery DVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HP Recovery Manager, you will be prompted to continue. To create HP Recovery media using HP recovery manager: IMPORTANT: For a tablet with a detachable keyboard, connect the tablet to the keyboard base before beginning these steps. 1. Type recovery in the taskbar search box, and then select HP Recovery Manager. 2. Select Create recovery media, and then follow the on-screen instructions. If you ever need to recover the system, see Recovering using HP Recovery Manager on page 66. Using Windows tools You can create recovery media, system restore points, and backups of personal information using Windows tools. NOTE: If storage is 32 GB or less, Microsoft System Restore is disabled by default. For more information and steps, see the Get Help app. ▲ Select the Start button, and then select the Get Help app. NOTE: You must be connected to the Internet to access the Get Help app. Creating recovery media and backups 65

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used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the
original operating system and software programs that were installed at the factory and then
configures
the settings for the programs. HP Recovery media can also be used to customize the system or restore
the factory image if you replace the hard drive.
–
Only one set of recovery media can be created. Handle these recovery tools carefully, and keep
them in a safe place.
–
HP Recovery Manager examines the computer and determines the required storage capacity for
the media that will be required.
–
To create recovery discs, your computer must have an optical drive with DVD writer capability, and
you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do not use
rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu-ray)
discs; they are not compatible with HP Recovery Manager software. Or, instead, you can use a high-
quality blank USB
flash
drive.
–
If your computer does not include an integrated optical drive with DVD writer capability, but you
would like to create DVD recovery media, you can use an external optical drive (purchased
separately) to create recovery discs. If you use an external optical drive, it must be connected
directly to a USB port on the computer; the drive cannot be connected to a USB port on an external
device, such as a USB hub. If you cannot create DVD media yourself, you can obtain recovery discs
for your computer from HP. You can
find
contact information on the HP website. Go to
support
, select your country or region, and follow the on-screen instructions.
–
Be sure that the computer is connected to AC power before you begin creating the recovery media.
–
The creation process can take an hour or more. Do not interrupt the creation process.
–
If necessary, you can exit the program before you have
finished
creating all of the recovery DVDs.
HP Recovery Manager will
finish
burning the current DVD. The next time you start HP Recovery
Manager, you will be prompted to continue.
To create HP Recovery media using HP recovery manager:
IMPORTANT:
For a tablet with a detachable keyboard, connect the tablet to the keyboard base before
beginning these steps.
1.
Type
recovery
in the taskbar search box, and then select
HP Recovery Manager
.
2.
Select
Create recovery media
, and then follow the on-screen instructions.
If you ever need to recover the system, see
Recovering using HP Recovery Manager
on page
66
.
Using Windows tools
You can create recovery media, system restore points, and backups of personal information using Windows
tools.
NOTE:
If storage is 32 GB or less, Microsoft System Restore is disabled by default.
For more information and steps, see the Get Help app.
▲
Select the
Start
button, and then select the
Get Help
app.
NOTE:
You must be connected to the Internet to access the Get Help app.
Creating recovery media and backups
65