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HP ENVY 14-u000 User Guide - Page 64

HP CoolSense (select models only)

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● If the power lights turn on, the AC adapter is working properly. ● If the power lights remain off, check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to be sure that the connections are secure. ● If the connections are secure and the power lights remain off, the AC adapter is not functioning and should be replaced. Contact support for information about obtaining a replacement AC power adapter. HP CoolSense (select models only) HP CoolSense automatically detects when the computer is not on a horizontal surface and adjusts performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort. When HP CoolSense is off, the position of the computer is not detected and the performance and fan options remain at the factory setting. As a result, the surface temperature of the computer might be higher than it would be with HP CoolSense on. To turn CoolSense off or on, follow these steps: ▲ From the Start screen, type coolsense, and then select HP CoolSense. Refreshing your software content with Intel Smart Connect Technology (select models only) When the computer is in the Sleep state, Intel® Smart Connect Technology periodically causes the computer to exit Sleep. If a network connection is available, Smart Connect updates open apps such as your email inboxes, social network sites, and news pages and then returns the computer to the Sleep state. Smart Connect also syncs content that you have created offline, such as emails. When the computer exits Sleep, you have immediate access to your updated information. ▲ To enable this feature or manually adjust the settings, from the Start screen, type smart, and then select Intel® Smart Connect Technology. Shutting down (turning off) the computer CAUTION: Unsaved information is lost when the computer shuts down. Be sure to save your work before shutting down the computer. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut down the computer under any of the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are connecting an external hardware device that does not connect to a USB or video port ● When the computer will be unused and disconnected from external power for an extended period Although you can turn off the computer with the power button, the recommended procedure is to use the Windows Shut down command: NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation before shutdown is possible by briefly pressing the power button. 52 Chapter 6 Managing power ENWW

Section	Page
Starting right	13
Visit the HP Apps Store	13
Best practices	13
Fun things to do	13
More HP resources	15
Getting to know your computer	17
Finding your hardware and software information	17
Locating hardware	17
Locating software	17
Right side	18
Left side	19
Display	20
Top	22
TouchPad	22
Lights	23
Buttons, speakers, and fingerprint reader	24
Keys	25
Bottom	26
Labels	26
Connecting to a network	28
Connecting to a wireless network	28
Using the wireless controls	28
Using the wireless button	28
Using operating system controls	28
Sharing data and drives and accessing software	29
Using a WLAN	29
Using an Internet service provider	29
Setting up a WLAN	30
Configuring a wireless router	30
Protecting your WLAN	30
Connecting to a WLAN	31
Connecting to a wired network	31
Connecting to a local area network (LAN)	31
Enjoying entertainment features	33
Multimedia features	33
Using the webcam	34
Using audio	35
Connecting speakers	35
Connecting headphones and microphones	35
Using Beats Audio	35
Accessing Beats Audio Control Panel	35
Enabling and disabling Beats Audio	35
Testing your audio features	36
Using video	36
Connecting video devices by using an HDMI cable	36
Setting up HDMI audio	37
Discovering and connecting to Miracast-compatible wireless displays (select models only)	37
Navigating the screen	39
Using the TouchPad and gestures	39
Tapping	40
Scrolling	41
2-finger pinch zoom	42
2-finger click	43
Rotating (select models only)	44
Close an app	45
Edge swipes	46
Display and select a charm	46
Reveal and select open apps	48
Display the Customize icon	49
Switch between open apps	50
Using touch screen gestures (select models only)	50
One-finger slide	50
Tapping	52
Scrolling	52
2-finger pinch zoom	53
Rotating (select models only)	53
Edge swipes	54
Right-edge swipe	54
Left-edge swipe	54
Top-edge swipe and bottom-edge swipe	55
Using the keyboard and mouse	55
Using the keys	55
Using the action keys	55
Using Windows shortcut keys	56
Using the hot keys	57
Managing power	58
Initiating Sleep and Hibernation	58
Manually initiating and exiting Sleep	59
Manually initiating and exiting Hibernation (select models only)	59
Setting password protection on wakeup	59
Using the power meter and power settings	60
Running on battery power	60
User-replaceable battery	60
Finding battery information	61
Conserving battery power	61
Identifying low battery levels	61
Resolving a low battery level	62
Resolving a low battery level when external power is available	62
Resolving a low battery level when no power source is available	62
Resolving a low battery level when the computer cannot exit Hibernation	62
Storing a user-replaceable battery	62
Disposing of a user-replaceable battery	62
Replacing a user-replaceable battery	62
Running on external AC power	63
Troubleshooting power problems	63
HP CoolSense (select models only)	64
Refreshing your software content with Intel Smart Connect Technology (select models only)	64
Shutting down (turning off) the computer	64
Hybrid Graphics (select models only)	65
Using Hybrid Graphics (select models only)	65
Maintaining your computer	66
Improving performance	66
Handling drives	66
Using HP 3D DriveGuard (select models only)	66
Identifying HP 3D DriveGuard status	67
Using Disk Defragmenter	67
Using Disk Cleanup	67
Updating programs and drivers	67
Cleaning your computer	68
Cleaning procedures	68
Cleaning the display (All-in-Ones or Notebooks)	68
Cleaning the sides or cover	68
Cleaning the TouchPad, keyboard, or mouse	69
Traveling with or shipping your computer	69
Securing your computer and information	70
Using passwords	70
Setting Windows passwords	71
Setting Setup Utility (BIOS) passwords	71
Using the fingerprint reader	71
Using HP SimplePass (select models only)	72
Registering fingerprints	72
Using your registered fingerprint to log on to Windows	72
Using Internet security software	72
Using antivirus software	72
Using firewall software	73
Installing software updates	73
Installing critical security updates	73
Installing HP and third-party software updates	73
Securing your wireless network	73
Backing up your software applications and information	73
Using an optional security cable lock	74
Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI)	75
Starting Setup Utility (BIOS)	75
Updating the BIOS	75
Determining the BIOS version	75
Downloading a BIOS update	76
Using HP PC Hardware Diagnostics (UEFI)	76
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	77
Backing up, restoring, and recovering	78
Creating recovery media and backups	78
Creating HP Recovery media	78
Restore and recovery	79
Recovering using HP Recovery Manager	80
What you need to know	80
Using the HP Recovery partition (select models only)	80
Using HP Recovery media to recover	81
Changing the computer boot order	81
Removing the HP Recovery partition (select models only)	81
Specifications	82
Input power	82
Operating environment	82
Electrostatic Discharge	83

Match case Limit results 1 per page

●

If the power lights turn

, the AC adapter is working properly.

●

If the power lights remain

off

, check the connection from the AC adapter to the computer and the

connection from the AC adapter to the AC outlet to be sure that the connections are secure.

●

If the connections are secure and the power lights remain

off

, the AC adapter is not functioning

and should be replaced.

Contact support for information about obtaining a replacement AC power adapter.

HP CoolSense (select models only)

HP CoolSense

automatically detects when the computer is not on a horizontal surface and adjusts

performance and fan settings to keep the surface temperature of your computer at the optimum level of

comfort.

When HP CoolSense is off, the position of the computer is not detected and the performance and fan options

remain at the factory setting. As a result, the surface temperature of the computer might be higher than it

would be with HP CoolSense on.

To turn CoolSense off or on, follow these steps:

▲

From the Start screen, type

coolsense

, and then select

HP CoolSense

Refreshing your software content with Intel Smart Connect

Technology (select models only)

When the computer is in the Sleep state, Intel® Smart Connect Technology periodically causes the computer

to exit Sleep. If a network connection is available, Smart Connect updates open apps such as your email

inboxes, social network sites, and news pages and then returns the computer to the Sleep state. Smart

Connect also syncs content that you have created offline, such as emails. When the computer exits Sleep, you

have immediate access to your updated information.

▲

To enable this feature or manually adjust the settings, from the Start screen, type

smart

, and then

select Intel® Smart Connect Technology.

Shutting down (turning off) the computer

CAUTION:

Unsaved information is lost when the computer shuts down. Be sure to save your work before

shutting down the computer.

The Shut down command closes all open programs, including the operating system, and then turns off the

display and computer.

Shut down the computer under any of the following conditions:

●

When you need to replace the battery or access components inside the computer

●

When you are connecting an external hardware device that does not connect to a USB or video port

●

When the computer will be unused and disconnected from external power for an extended period

Although you can turn off the computer with the power button, the recommended procedure is to use the

Windows Shut down command:

NOTE:

If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation before

shutdown is possible by briefly pressing the power button.

Chapter 6

Managing power

ENWW