HP ENVY 15-q400 ENVY Notebook Maintenance and Service Guide - Page 5

Table of contents

1

Product description

.......................................................................................................................................

1

2

External component

identiﬁcation

..................................................................................................................

4

Display

....................................................................................................................................................................

4

Top

..........................................................................................................................................................................

5

TouchPad

.............................................................................................................................................

5

Lights

...................................................................................................................................................

6

Buttons and speakers

..........................................................................................................................

7

Keys

.....................................................................................................................................................

8

Left side

.................................................................................................................................................................

9

Right side

.............................................................................................................................................................

10

Bottom

.................................................................................................................................................................

11

Labels

...................................................................................................................................................................

13

3

Illustrated parts catalog

..............................................................................................................................

14

Computer major components

..............................................................................................................................

14

Miscellaneous parts

.............................................................................................................................................

17

Mass storage devices

...........................................................................................................................................

17

Display assembly subcomponents

......................................................................................................................

18

Sequential part number listing

...........................................................................................................................

19

4

Removal and replacement procedures preliminary requirements

....................................................................

22

Tools required

......................................................................................................................................................

22

Service considerations

.........................................................................................................................................

22

Plastic parts

.......................................................................................................................................

22

Cables and connectors

......................................................................................................................

23

Drive handling

...................................................................................................................................

23

Grounding guidelines

...........................................................................................................................................

23

Electrostatic discharge damage

........................................................................................................

23

Packaging and transporting guidelines

..........................................................................

25

Workstation guidelines

................................................................................

25

5

Removal and replacement procedures for Customer Self-Repair parts

.............................................................

27

Component replacement procedures

..................................................................................................................

27

Battery

...............................................................................................................................................

28

WLAN module

....................................................................................................................................

29

v

Section	Page
Product description	9
External component identification	12
Display	12
Top	13
TouchPad	13
Lights	14
Buttons and speakers	15
Keys	16
Left side	17
Right side	18
Bottom	19
Labels	21
Illustrated parts catalog	22
Computer major components	22
Miscellaneous parts	25
Mass storage devices	25
Display assembly subcomponents	26
Sequential part number listing	27
Removal and replacement procedures preliminary requirements	30
Tools required	30
Service considerations	30
Plastic parts	30
Cables and connectors	31
Drive handling	31
Grounding guidelines	31
Electrostatic discharge damage	31
Packaging and transporting guidelines	33
Workstation guidelines	33
Equipment guidelines	34
Removal and replacement procedures for Customer Self-Repair parts	35
Component replacement procedures	35
Battery	36
WLAN module	37
Hard drive	39
Memory module	42
Removal and replacement procedures for Authorized Service Provider parts	44
Component replacement procedures	44
RTC battery	44
Base enclosure	46
Display assembly	49
Fan	58
System board	59
Heat sink	63
Connector board	66
Power connector cable	68
Subwoofer	69
Speakers	71
TouchPad assembly	73
Power button board	75
Keyboard	76
Using Setup Utility (BIOS) in Windows 7	79
Starting Setup Utility (BIOS)	79
Updating the BIOS	79
Determining the BIOS version	79
Downloading a BIOS update	79
Using Setup Utility (BIOS) in Windows 8.1	81
Starting Setup Utility (BIOS)	81
Updating the BIOS	81
Determining the BIOS version	81
Downloading a BIOS update	81
Using Setup Utility (BIOS) in Windows 10	83
Starting Setup Utility (BIOS)	83
Updating Setup Utility (BIOS)	83
Determining the BIOS version	83
Downloading a BIOS update	84
Synchronizing a tablet and keyboard (select products only)	85
Backing up, restoring, and recovering in Windows 7	86
Creating backups	86
Creating recovery media to recover the original system	86
What you need to know	86
Creating the recovery media	87
Creating system restore points	87
What you need to know	87
Creating a system restore point	87
Backing up system and personal information	87
Tips for a successful backup	88
What you need to know	88
Creating a backup using Windows Backup and Restore	88
Restore and recovery	89
Restoring to a previous system restore point	89
Restoring specific files	89
Restoring specific files using Windows Backup and Restore	89
Recovering the original system using HP Recovery Manager	89
What you need to know	89
Recovering using HP Recovery partition (select models only)	90
Recovering using the recovery media	90
Changing the computer boot order	90
Backing up, restoring, and recovering in Windows 8.1	92
Creating recovery media and backups	92
Creating HP Recovery media (select models only)	92
Using Windows tools	93
Restore and recovery	93
Recovering using HP Recovery Manager	94
What you need to know before you get started	94
Using the HP Recovery partition (select models only)	95
Using HP Recovery media to recover	95
Changing the computer boot order	95
Removing the HP Recovery partition (select models only)	96
Backing up, restoring, and recovering in Windows 10	97
Creating recovery media and backups	97
Creating HP Recovery media (select products only)	97
Using Windows tools	98
Restore and recovery	99
Recovering using HP Recovery Manager	99
What you need to know before you get started	99
Using the HP Recovery partition (select products only)	100
Using HP Recovery media to recover	100
Changing the computer boot order	101
Removing the HP Recovery partition (select products only)	101
Using HP PC Hardware Diagnostics (UEFI)	102
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	103
Specifications	104
Computer specifications	104
Power cord set requirements	105
Requirements for all countries	105
Requirements for specific countries and regions	105
Recycling	107

HP ENVY 15-q400 ENVY Notebook Maintenance and Service Guide - Page 5

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