HP ENVY m6-ae100 ENVY Notebook PC Maintenance and Service Guide - Page 24

Service tag

Get HP ENVY m6-ae100 PDF manuals and user guides View all HP ENVY m6-ae100 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 24 highlights

Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item (1) (2) (3) (4) Description Model description Part number/Product number (p/n) Serial number (s/n) Warranty period Function This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. This is an alphanumeric identifier that is unique to each product. This number describes the duration of the warranty period for the computer for each of the following categories: ● Defective part replacement ● HP authorized technician labor ● Repairs performed at customer site for those parts not eligible for Customer Self Repair (CSR) 16 Chapter 2 External component identification

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
Service tag
When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag.
Item
Description
Function
(1)
Model description
This is the alphanumeric
identifier
used to locate
documents, drivers, and support for the computer.
(2)
Part number/Product number (p/n)
This number provides
specific
information about
the product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.
(3)
Serial number (s/n)
This is an alphanumeric
identifier
that is unique to each
product.
(4)
Warranty period
This number describes the duration of the warranty
period for the computer for each of the following
categories:
●
Defective part replacement
●
HP authorized technician labor
●
Repairs performed at customer site for those parts
not eligible for Customer Self Repair (CSR)
16
Chapter 2
External component
identification