HP ENVY m6-k010dx HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY
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- HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 1
HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY TouchSmart m6 Ultrabook Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only. - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 4
iv Safety warning notice - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 5
6 Display ...6 Top ...8 TouchPad ...8 Lights ...9 Buttons and speakers 10 Keys ...11 Left side ...12 Right side ...14 Bottom ...15 Service label ...16 3 Illustrated parts catalog 17 Computer major components 17 Display assembly subcomponents 21 Miscellaneous parts ...22 Sequential part number - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 6
Service cover ...30 Battery ...32 RTC battery ...33 Hard drive ...34 Solid state drive (Intel models only 35 WLAN module ...37 Memory Downloading a BIOS update 72 Using System Diagnostics ...73 6 Specifications ...74 Computer specifications ...74 39.6-mm (15.6-inch) display specifications 75 vi - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 7
system media (purchased separately 79 Using Windows Refresh for quick and easy recovery 80 Remove everything and reinstall Windows 80 Using HP Software Setup 81 8 Power cord set requirements 82 Requirements for all countries 82 Requirements for specific countries and regions 83 9 Recycling - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 8
viii - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 9
Description Intel models HP ENVY TouchSmart m6 Ultrabook √ HP ENVY TouchSmart m6 Sleekbook √ HP ENVY m6 Sleekbook Intel® Core™ HD Graphics 4400. Supports HP √ Decode, DX11, and HDMI. AMD Radeon™ HD 8610G graphics. Supports DX11, HD Decoder and HDMI, and PX 7.0. 39.6-mm (15.6-inch) HD - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 10
● 24-GB mSATA SSD ● 32-GB mSATA SSD ● 128-GB mSATA SSD Dual array digital microphones Subwoofer, Beats audio, dual speakers HD audio Voice support recognition HP TrueVision high-definition webcam (fixed, no tilt, 1280×720 by 30 frames per second) Integrated 10/100/1000 GB network interface card (NIC - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 11
Adapter ● Qualcomm QCA9565 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter External media card Push-push insertion/removal √ HP Multi-Format Media Reader supports the following digital card √ formats: ● Secure Digital (SD) Card ● Secure Digital High-Capacity (SDHC) Card ● Secure Digital Extended - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 12
) (Smart-Pin), EM ● 65W (4.5mm connector) (Smart-Pin), MSG Supports the following batteries: ● 3-Cell battery - (50Whr, 4.56AH) Polymer Security Kensington Security Lock Intel AT-p Ready support IPT support Kensington Security Lock HP SimplePass/OTP support Intel models √ AMD models - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 13
Category Description Operating system Serviceability Preinstalled: ● Windows 8.1 (64 bit) ● Windows 8 (64 bit) ● Windows 8 Standard ● Windows 8 Professional End-user replaceable parts: ● Memory ● Hard drive ● AC adapter ● Battery ● MiniCard components Intel models √ AMD models √ √ √ 5 - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 14
2 External component identification Display Component (1) Internal microphones (2) (2) Webcam light (3) HP TrueVision HD Webcam Description Record sound. ● On: The webcam is in use. ● Off: The webcam is not in use. Records video, captures still photographs, and - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 15
a broadband modem (either DSL or cable) (purchased separately), high-speed Internet service purchased from an Internet service provider, and a wireless router (purchased separately). *The antennas are not visible Notices that applies to your country or region. To access this guide, see the User - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 16
button (3) Right TouchPad button Description Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. Functions like the left button on an external mouse. Functions like the right button on an external mouse. 8 Chapter - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 17
Lights Component (1) Power light (2) Caps lock light (3) Mute light (4) Wireless light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 18
enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. To learn more about your power settings, see the User guide. Produce sound. 10 Chapter 2 External component identification - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 19
Keys Component (1) esc key (2) fn key (3) Windows key (4) Action keys (5) num lock key (6) Integrated numeric keypad Description Reveals system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the b key - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 20
can also charge select models of cell phones and MP3 players, even when the computer is off. Connects an optional USB 3.0 device. Supports the following digital media formats: ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended Capacity (SDxC - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 21
Component (6) Hard drive light (7) Power light Description ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. ● On: The computer is on. ● Blinking: The computer is in the Sleep state, which is an energy- - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 22
access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using DC battery power. Connects - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 23
Bottom Component (1) (2) HP Triple Bass Reflex Subwoofer Vents (2) Description Provides superior bass sound. Enable airflow to cool internal components. NOTE: The computer fan and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Bottom 15 - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 24
hardware components. The part number helps a service technician determine what components and parts are needed. This number describes the duration of the warranty period for the computer. This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. 16 Chapter - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 25
3 Illustrated parts catalog Computer major components Computer major components 17 - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 26
Item (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) Component Spare part number Display assembly (39.6 mm [15.6-in], Brightview, WLED) Touchscreen models: ● FHD 727459-001 ● HD 727460-001 Non-touchscreen models: ● FHD 727461-001 ● HD 727462-001 Top cover For use in - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 27
Item (11) (12) (13) (14) (15) (16) (17) (18) (19) Component Spare part number 2-GB memory module (PC3L, 12800, 1600-MHz) 691739-005 4-GB memory module (PC3L, 12800, 1600-MHz) 691740- - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 28
(20) (21) (22) (23) (24) For use only in Intel models For use only in AMD models Fan RJ-45 cover Battery (3-cell, 5.0WHr 4.52AH Li-ion) RTC battery Service cover Spare part number 728133-001 727465-001 725445-001 727464-001 715050-001 725458-001 725453-001 20 Chapter 3 Illustrated parts catalog - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 29
Display bezel Webcam/microphone module Hinge brackets For use in non-touch models For use in touchscreen models Raw display panel, 39.6-mm (15.6-inch), HD, WLED, BrightView HD, non-touch HD, touchscreen FHD, non-touch FHD, touchscreen WLAN antenna Display/webcam cable For use in touchscreen - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 30
Item Component For use in non-touch models For use in touchscreen models Spare part number 725439-001 725440-001 Miscellaneous parts Component AC adapter (non-smart): 65-W AC adapter (non-smart) for use in all countries and regions Power cord (3-pin, black, 1.83-m): For use in North America Screw - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 31
AMD models Service cover Display panel, 39.6 mm (15.6-inch), Brightview,, HD, non-touch Display panel, 39.6 mm (15.6-inch), Brightview,, HD, touchscreen Display panel, 39.6 mm (15.6-inch), Brightview,, FHD, non-touch Display panel, 39.6 mm (15.6-inch), Brightview, FHD, touchscreen RTC battery Screw - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 32
Spare part number 725462-501 725464-001 725465-001 727459-001 727460-001 727461-001 727462-001 727464-001 727465-001 727514-001 727598-001 728132-001 728133-001 729621-001 732775-001 732775-501 732775-601 733476-001 734438-001 745043-001 745043-501 Description System board with AMD A10-5745M - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 33
computer does not have user-replaceable parts. Only HP authorized service providers should perform the removal and replacement procedures described only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 34
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 35
DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box Typical electrostatic voltage levels Relative humidity 10% 40% 35,000 V 15,000 V 12,000 V 5,000 V 6,000 V 800 V 2,000 V 700 V 11,500 V 4,000 V 14,500 V 5,000 V 26,500 V 20,000 V 21,000 V 11,000 V 55 - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 36
. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 37
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 38
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the service cover: 1. Position the computer face down, and then remove the 4 smaller Phillips screws from the front edge of the - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 39
2. Remove the 8 remaining larger Phillips screws from the back and the middle of the service cover. 3. Lift up the cover (1) from the unit at the rear edge and remove the service cover (2). Reverse this procedure to install the service cover. Component replacement procedures 31 - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 40
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). Remove the battery: 1. Turn the computer right-side up, with the front toward you. 2. Disconnect the - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 41
and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Disconnect the battery cable (see Battery on page 32). Remove the RTC battery: 1. Disconnect the RTC battery cable from the system board (1). NOTE: Use a thin, non-conductive tool - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 42
power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Disconnect the battery cable (see Battery on page 32). Remove the hard drive: 1. Remove the 4 Phillips PM2.5×3.5 screws (1) that secure the hard drive - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 43
by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Remove the battery (see Battery on page 32). Remove the solid-state drive: 1. Remove the Phillips PM2.0×2.0 screw (1) that secures the - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 44
2. Remove the solid-state drive from the connector (2). Reverse this procedure to install the SSD. 36 Chapter 4 Removal and replacement procedures - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 45
remove the module to restore device functionality, and then contact technical support. Before removing the WLAN module, follow these steps: 1. Shut the computer. 4. Remove the service cover (see Service cover on page 30). 5. Disconnect the battery cable (see Battery on page 32). Remove the WLAN - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 46
3. Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors. 38 Chapter 4 Removal and replacement procedures - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 47
by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Disconnect the battery cable (see Battery on page 32). Remove the memory module: 1. Spread the retaining tabs (1) on each side of the - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 48
the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Disconnect the battery cable (see Battery on page 32). Remove the RJ-45 module cover: 1. Remove the power connector cable and the antenna cables - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 49
first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Remove the battery (see Battery on page 32). 6. Remove the RJ-45 module cover (see RJ-45 module cover on page 40). Remove the left - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 50
unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Disconnect the battery cable (see Battery on page 32). 6. Remove the RJ-45 module cover (see RJ-45 module cover on page 40). 42 Chapter - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 51
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Disconnect the battery cable (see Battery on page 32). Component replacement procedures 43 - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 52
the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Remove the battery (see Battery on page 32). Remove the card reader board: 1. Remove the 2 Phillips PM2.0×2.0 screws that secure the card reader - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 53
first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Remove the battery (see Battery on page 32). Remove the fan: 1. Disconnect the fan cable (1). Component replacement procedures 45 - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 54
2. Remove the 2 Phillips PM2.0×3.0 screws securing the fan to the computer (2), and then lift the fan upwards (3). 46 Chapter 4 Removal and replacement procedures - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 55
unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Remove the battery (see Battery on page 32). 6. Remove the hard drive (see Hard drive on page 34). 7. Remove the card reader board (see - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 56
backlight cable (6) ● Hard drive cable (7) ● USB/audio board connector cable (8) ● Power connector cable (9) ● USB/audio board cable (10) ● RTC battery cable (11) ● Left speaker and subwoofer cable (12) 2. Remove the 4 Phillips PM2.5×3.5 screws (1). 48 Chapter 4 Removal and replacement procedures - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 57
3. Lift the system board up at an angle (2), and then remove the system board (3). Reverse this procedure to install the system board. Component replacement procedures 49 - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 58
unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Remove the battery (see Battery on page 32). 6. Remove the fan (see Fan on page 45). 7. Remove the card reader board (see Card reader - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 59
board. 3. Note the locations of thermal material over the soldered on processor on the system board (1) and the bottom of the heat sink that services it (2). Reverse this procedure to install the heat sink. CAUTION: These screws must be installed in the sequence that is marked on the heat sink - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 60
unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Remove the battery (see Battery on page 32). 6. Remove the fan (see Fan on page 45). 7. Remove the card reader board (see Card reader - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 61
unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Remove the battery (see Battery on page 32), 6. Remove the fan (see Fan on page 45). 7. Remove the card reader board (see Card reader - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 62
2. Rotate the hinge upward to gain access to the speaker (3). 3. Remove the Phillips PM2.0×3.5 broadhead screw that secures the right speaker (1). 4. Remove the right speaker from the computer (2). Reverse this procedure to install the right speaker. 54 Chapter 4 Removal and replacement procedures - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 63
unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Remove the battery (see Battery on page 32), 6. Remove the fan (see Fan on page 45). 7. Remove the card reader board (see Card reader - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 64
2. Lift up (1) to top of the bracket, and then remove the keyboard assembly (2) from the computer. 3. Remove the 2 silver Phillips PM2.0×3.0 screws (1) that secure the keyboard to the bracket, and then remove the keyboard from the bracket (2). Reverse this procedure to install the keyboard. 56 - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 65
unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Remove the battery (see Battery on page 32), 6. Remove the fan (see Fan on page 45). 7. Remove the card reader board (see Card reader - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 66
unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Remove the battery (see Battery on page 32), 6. Remove the fan (see Fan on page 45). 7. Remove the card reader board (see Card reader - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 67
4. Lift the computer up to an angle (4), and then pull the display assembly away from the computer (5). 5. Remove the 2 screw covers (1) and the 2 PhillipsPM 2.0×2.5 screws (2) from the bottom corners of the bezel. 6. Loosen the top edge of the plastic bezel cover (3) from all four sides of the - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 68
8. If you need to remove the display hinges, remove the 5 Phillips PM2.5×3.0 screws (1) that secure each hinge to the display , and then lift the hinge off the display (2). The display hinges are available using the following spare part numbers: ● 725448-001: Non-touchscreen models ● 725449-001: - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 69
Raw display panels are available using the following spare part numbers: ● 725454-001: HD, non-touch ● 725455-001: HD, touchscreen ● 725456-001: FHD, non-touch ● 725457-001: FHD, touchscreen 11. Lift the adhesive strip atop the display panel connector on the back of the raw display panel (1), and - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 70
13. If you need to replace the WLAN antennas and transceivers, remove the antennas from routing clips on the side of the display enclosure (1), and then lift the antennas out of the display enclosure (2). The WLAN antennas and transceivers route to the bottom of the display enclosure. Reverse these - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 71
unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the service cover (see Service cover on page 30). 5. Remove the battery (see Battery on page 32), 6. Remove the fan (see Fan on page 45). 7. Remove the card reader board (see Card reader - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 72
4. Lift the computer up to an angle (4), and then pull the display assembly away from the computer (5). 5. To separate the display enclosure, remove the 2 screw covers (1) and 2 silver Phillips PM 2.5×3.0 screws (2) from the bottom of the display panel assembly. 6. Lift the bottom of the display - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 73
7. If you need to replace the webcam module from the display enclosure, lift the webcam up to disengage the adhesive tape that secures the webcam to the enclosure (1), and then disconnect the webcam cable (2). 8. If you need to remove the display hinges, from each hinge remove the 3 Phillips PM 2. - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 74
10. If you need to remove the WLAN antennas/transceivers, lift the tape that secures the transceivers to the display panel (1) (2), and then lift the antennas/transceivers from the display panel assembly. 66 Chapter 4 Removal and replacement procedures - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 75
11. If you need to remove the display panel, remove the display cable from the rear of the panel (1), and (if necessary) remove the WLAN antenna transceiver tape from the display panel (2) (3). 12. Remove the 4 Phillips PM 2.0x3.0 screws (1) that secure the panel to the display enclosure, and then - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 76
13. If you need to remove the display cable, noting the routing clips on the sides of the display enclosure, lift the cable from the display enclosure. Reverse these procedures to reassemble the touchscreen display panel. 68 Chapter 4 Removal and replacement procedures - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 77
operating properly. Starting Setup Utility NOTE: An external keyboard or mouse connected to a USB port can be used with Setup Utility only if USB legacy support is enabled. To start Setup Utility, follow these steps: 1. Turn on or restart the computer, and then press esc while the "Press the ESC key - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 78
select Exit > Exit Discarding Changes, and then press enter. ● To save your changes and exit Setup Utility menus, press f10, and then follow the onscreen instructions. - or Use the tab key and the arrow keys to select Exit > Exit Saving Changes, and then press enter. Your changes go into effect when - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 79
of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 80
battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 81
following the on-screen instructions. NOTE: After a message -up test and checks for intermittent problems that the start-up test does Battery test-This test analyzes the condition of the battery. If the battery fails the test, contact HP support to report the issue and purchase a replacement battery - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 82
Computer specifications Metric U.S. Dimensions Width 29.16 cm 11.48 in Depth 2.15 cm 8.46 in Height (front to back) 2.11 to 3.19 cm 0.83 to 1.26 in Weight With 6-cell battery 1.60 kg 3.53 lb With 3-cell battery 1.46 kg 3.22 lb Input power Operating voltage and current 19.5 V dc - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 83
39.6-mm (15.6-inch) display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio cm 25.34 cm 33.66 cm 262,144 200:1 (typical) 200 nits (typical) 6.50 in 11.60 in 15.60 in 0.197 mm × 0.197 mm 1366 × 768 RGB vertical stripe LED 80 × 25 2.0 W ±65° horizontal, ±50° - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 84
and then select from the list of displayed options. NOTE: For detailed instructions on various backup and restore options, perform a search for these topics in HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app. In case of system instability - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 85
of displayed options. 2. Follow the on-screen instructions to set up your backup, create a system can also use Windows Automatic Repair to fix problems that might prevent Windows from starting correctly. HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 86
4. Select Troubleshoot, then select Advanced Options, and then select Automatic Repair. 5. Follow the on-screen instructions. NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in HP Support Assistant. To access HP Support Assistant - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 87
http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling support. For the recovery process helps you restore the operating system, as well as drivers, software, and utilities. To initiate recovery using a Windows 8 - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 88
HP Support Assistant for instructions on reinstalling traditional applications. To access HP Support Assistant on the Start screen, select the HP Support 2. Select Troubleshoot from the boot options menu. 3. Select Reset your PC, and follow the on-screen instructions. 80 Chapter 7 Backup and recovery - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 89
PC settings screen. 4. Under Remove everything and reinstall Windows, select Get started, and follow the on-screen instructions. Using HP Software Setup HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system. 1. From the Start screen - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 90
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 91
Requirements for specific countries and regions Country/region Argentina Australia Austria Belgium Brazil Canada Chile Denmark Finland France Germany India Israel Italy Japan The Netherlands New Zealand Norway The People's Republic of China Saudi Arabia Singapore South Africa South Korea Sweden - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 92
must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on each element. 3. The appliance coupler, flexible cord, and wall plug - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 93
in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 94
74 connector, power 14 connectors, service considerations 25 B backup and restore 77 battery removal 32 spare part numbers 20, service considerations 25 caps lock light, identifying 9 card reader board removal 44 spare part number 19, 24, 44 chipset, product description 1 components bottom 15 - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 95
5 optical drive precautions 26 P packaging guidelines 28 plastic parts, service considerations 25 pointing device, product description 4 ports HDMI 12 product RJ-45 module cover removal 40 spare part number 20, 24, 40 RTC battery removal 33 spare part numbers 20, 33 S Screw Kit, spare part number 22 - HP ENVY m6-k010dx | HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY - Page 96
serviceability, product description 5 slots Digital Media Card 12 security cable 12 solid 41, 53 spare part number 18, 23, 41, 53 specifications computer 74 display 75 subwoofer, identifying 15 system board removal 47 spare part numbers 18, 24, 47 spare parts 24 webcam identifying 6 webcam assembly
HP ENVY m6 Sleekbook
HP ENVY Touchsmart m6 SleekBook
HP ENVY TouchSmart m6 Ultrabook
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.