HP ENVY x2 - 15-c011dx HP ENVY x2 Detachable PC Maintenance and Service Guide - Page 75

Recovering using HP Recovery Manager (select models only), What you need to know

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the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager. For more information, see Recovering using HP Recovery Manager (select models only) on page 65. ● On select models, if you want to recover the tablet's original factory partitioning and content, you can choose the System Recovery option from the HP Recovery partition or use the HP Recovery media that you have created. For more information, see Recovering using HP Recovery Manager (select models only) on page 65. If you have not already created recovery media, see Creating HP Recovery media (select models only) on page 63. ● On select models, if you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information, see Recovering using HP Recovery Manager (select models only) on page 65. Recovering using HP Recovery Manager (select models only) HP Recovery Manager software allows you to recover the tablet to its original factory state by using the HP Recovery media that you created or by using the HP Recovery partition (select models only). If you have not already created recovery media, see Creating HP Recovery media (select models only) on page 63. Using HP Recovery media, you can choose from one of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for the programs that were installed at the factory. ● Minimized Image Recovery (select models only)-Reinstalls the operating system and all hardware- related drivers and software, but not other software applications. ● Factory Reset (select models only)-Restores the tablet to its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory. The HP Recovery partition (select models only) allows System Recovery and Minimized Image Recovery. What you need to know ● HP Recovery Manager recovers only software that was installed at the factory. For software not provided with the tablet, you must either download the software from the manufacturer's website or reinstall the software from the media provided by the manufacturer. IMPORTANT: Recovery through HP Recovery Manager should be used as a final attempt to correct tablet issues. ● HP Recovery media (select models only) must be used if the tablet hard drive fails. If you have not already created recovery media, see Creating HP Recovery media (select models only) on page 63. ● To use the Factory Reset option, you must use HP Recovery media (select models only). If you have not already created recovery media, see Creating HP Recovery media (select models only) on page 63. ● If the HP Recovery media (select models only) does not work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the tablet. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back up any personal data you want to retain. Restore and recover (select models only) 65

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the image continue to be available for installation through the Drivers and Applications Reinstall option
in HP Recovery Manager.
For more information, see
Recovering using HP Recovery Manager (select models only)
on page
65
.
●
On select models, if you want to recover the tablet's original factory partitioning and content, you can
choose the System Recovery option from the HP Recovery partition or use the HP Recovery media that
you have created. For more information, see
Recovering using HP Recovery Manager (select models
only)
on page
65
. If you have not already created recovery media, see
Creating HP Recovery media
(select models only)
on page
63
.
●
On select models, if you have replaced the hard drive, you can use the Factory Reset option of HP
Recovery media to restore the factory image to the replacement drive. For more information, see
Recovering using HP Recovery Manager (select models only)
on page
65
.
Recovering using HP Recovery Manager (select models only)
HP Recovery Manager software allows you to recover the tablet to its original factory state by using the HP
Recovery media that you created or by using the HP Recovery partition (select models only). If you have not
already created recovery media, see
Creating HP Recovery media (select models only)
on page
63
.
Using HP Recovery media, you can choose from one of the following recovery options:
●
System Recovery—Reinstalls the original operating system, and then configures the settings for the
programs that were installed at the factory.
●
Minimized Image Recovery (select models only)—Reinstalls the operating system and all hardware-
related drivers and software, but not other software applications.
●
Factory Reset (select models only)—Restores the tablet to its original factory state by deleting all
information from the hard drive and re-creating the partitions. Then it reinstalls the operating system
and the software that was installed at the factory.
The HP Recovery partition (select models only) allows System Recovery and Minimized Image Recovery.
What you need to know
●
HP Recovery Manager recovers only software that was installed at the factory. For software not
provided with the tablet, you must either download the software from the manufacturer's website or
reinstall the software from the media provided by the manufacturer.
IMPORTANT:
Recovery through HP Recovery Manager should be used as a final attempt to correct
tablet issues.
●
HP Recovery media (select models only) must be used if the tablet hard drive fails. If you have not
already created recovery media, see
Creating HP Recovery media (select models only)
on page
63
.
●
To use the Factory Reset option, you must use HP Recovery media (select models only). If you have not
already created recovery media, see
Creating HP Recovery media (select models only)
on page
63
.
●
If the HP Recovery media (select models only) does not work, you can obtain recovery media for your
system from support. See the
Worldwide Telephone Numbers
booklet included with the tablet. You can
also find contact information from the HP website. Go to
support
, select your
country or region, and follow the on-screen instructions.
IMPORTANT:
HP Recovery Manager does not automatically provide backups of your personal data. Before
beginning recovery, back up any personal data you want to retain.
Restore and recover (select models only)
65